A Guide To Anger And Conflict Resolution
Earlier, I wrote a post titled “Providing Negative Criticism: Five Levels of Maturity.” When I gave examples of people using the five levels, they typically involved someone providing criticism to someone else. And yet, if you think about it, you probably criticize yourself at least as much as you criticize others. So, it is time that we begin to take a good hard look to…
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Over the past year, followers of this blog have been learning how to skillfully deal with criticism. Some of the lessons focused on the four levels of maturity for responding to criticism (see HERE). Throughout these lessons we looked at the various reasons why some responses are viewed as more mature than others. I also noted that because people often get defensive when criticized, it…
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Welcome to From Insults to Respect. Today, to get us to think more deeply about dealing with insults, let’s discuss for few minutes what Jackie Robinson went through when he became the first black major leaguer. Just before Mr. Robinson began to play in the majors for the Brooklyn Dodgers, the Dodgers’ general manager, Branch Rickey, made it clear to him that he would face criticism…
Read MoreOn this blog I often discuss mature ways to handle situations in which we feel that we are being insulted (see for example, RESPONDING TO CRITICISM: FOUR LEVELS OF MATURITY). Many people after reading several of these posts find that situations that previously gave them difficulty can now be handled with great confidence. As a result, they find that people have begun to treat them…
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“Judy, it’s so nice to see you,” I say as she comes into my office and sits down on my couch. “I’ve been reading your blog again, Dr Rubin. It’s filled with a bunch of hogwash.” “Hmmm, it sounds like there are some ideas in it that you don’t care for.” “I read last night two of your blog posts–Is Criticism Bad and Criticism and Wisdom. …
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Back in April of last year, in a post titled, WHY IS CRITICISM SO HARD TO BEAR?, we began to discuss the fact that when we provide negative criticism to others, they may feel insulted, they may feel that you feel they are not worthy of being liked, and they may feel that you are trying to push them to make some change that should…
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When we describe a conflict it is useful to avoid insults and relate it to something that will occur in the future. Old Abe Lincoln was a master at this. Before illustrating this with Lincoln’s Gettysburg Address, let’s take a few moments to review this idea with one of our favorite comics. Bumstead Gets Into Trouble Please consider the following comic. Now, let’s pretend we…
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In a recent post (Dealing with Criticism by Digging Deeper) I discussed some difficult situations that may occur when we deal with criticism. There, I mentioned that in these types of situations, it can be helpful to do our best to describe what the criticizer’s most obvious desire is for providing the criticism and then to look to see if there are any other desires…
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“I’ve been reading your blog posts, Dr. Rubin,” Judy says sounding annoyed. “You are making everything sound way too complicated.” “I’m pleased that you’ve been checking it out,” I reply. “I’d love to hear more about your reactions.” “Well, yesterday I went over to pick up my friend, Sue, to go to a party. She was wearing an outfit that was almost identical to mine. So I…
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Lately, we have been focusing largely on conflicts that deal with one person having a conflict with another person. We call these interpersonal conflicts. Today we begin to turn our attention to intrapersonal conflicts. This type of conflict occurs when a person has a conflict with himself or herself. We can see both of these types of conflicts occurring in the following Peanuts comic. If…
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