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INSULTS: LESSONS FROM THE CASE OF THE MAN SENTENCE TO JAIL FOR MOCKING DISABLED GIRL

A while back I saw a YouTube video dealing with insults that made someone cry went viral.  It is called, Bus Stop Ignorance. In the video we see 43-year-old William Bailey taunting Hope Knight, a ten-year old girl with cerebral palsy.  Hope uses crutches and Mr. Bailey, in the video, mocks the way she walks.  He also gets his son to join him in the…

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CONFLICTS: LESSONS FROM ROMEO AND JULIET

If you have been following this blog, you will have noticed that for the past few weeks I have relied heavily on humor to teach some of the main principles of conflicts (see for examples, ANGER: A COMIC STRIP LOVER’S GUIDE and INSULTS: A COMIC STRIP LOVER’S GUIDE. But a blog such as this, if it is to be a source of wisdom, must keep…

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CONFLICT: A COMIC STRIP LOVER’S GUIDE

In an early post on this blog I discussed the fact that often the reason why people might call you a name, insult or tease you is that they have a conflict with you (see the posts titled DIG FOR THE CONFLICT, CONFLICTS AND FRUSTRATION, and SUMMARIZE AND DELAY). For many of us, as soon as we see that someone has a conflict with us,…

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ANGER: A COMIC STRIP LOVER’S GUIDE

If you have been following this blog you know that I have discussed anger on several occasions (See, for example, BEING A WISE FRIEND TO YOUR ANGRY SELF, PART 1 and BEING A WISE FRIEND TO YOUR ANGRY SELF, PART 2).  During these discussions, I mentioned that how you handle anger has a big influence on how much people like and respect you.  Today we delve into…

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RESPONDING TO CRITICISM: LESSONS FROM THE PRESIDENTIAL DEBATES

If you have been following this blog, you know that lately we have been working on becoming masters at dealing with criticism.  One important lesson that we have focused in on is that in designing our response to a particular criticism it is crucial that we figure out why the person is criticizing us. Let’s say, for example, that John, upon entering my home and…

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MAKING THE BUS MONITOR CRY: RATING HER RESPONSE

by Jeffrey Rubin, PhD

Those following this blog have been reading about the five levels of maturity for responding to criticism(see May 13th post and May 27th post).  How well did Karen Klein, the 68-year-old grandmother who many of us witnessed in a YouTube video, do?  There, during a 10 minute episode, middle school students hurl a barrage of criticism at her.  One asks for her address because he says…

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RESPONDING TO CRITICISM: GETTING FAMILIAR WITH THE MOST MATURE LEVEL

The Parable of Ed and Lori Ed has been dating Lori for a little over a month. One day he invites her to have dinner at his favorite restaurant. “Ed,” she replies with a smile, “I’d like to pick the restaurant this time. You picked last time.” Ed thinks to himself that the one time he agreed to Lori picking the restaurant, she picked spicy…

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RESPONDING TO CRITICISM: FOUR LEVELS OF MATURITY

Let’s say you meet a guy named Pete.  As you begin to interact with him some of his actions begin to upset you.  You say, “Pete, since we met you have yelled at me twice and called me stupid.”  Pete responds to your criticism by smashing his elbow right into your cheek. Do you think you would like Pete?  Would you respect Pete for acting…

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