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NELSON MANDELA AND THE ART OF CONFLICT RESOLUTION

“Great anger and violence can never build a nation. We are striving to proceed in a manner and towards a result, which will ensure that all our people, both black and white, emerge as victors.” (From Nelson Mandela’s speech to European Parliament, 1990.) As I write this post, we are in the middle of South Africa’s 10-day mourning period for Nelson Mandela. Although I myself have…

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GIVING SOMEONE THE COLD SHOULDER: WISE OR FOOLISH?

Welcome to From Insults to Respect. Today we begin with a Blondie comic: In the above scenario, as Dagwood gets into bed, rather than greet him with warm, open arms, Blondie has turned her back to him.  Because she has become angry with him, all that Dagwood is going to get from Blondie on this night is Blondie’s cold shoulder. What Does it Mean to Give…

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RESPONDING TO INSULTS WITH QUIET SADNESS

A couple of weeks ago, I provided readers of this blog a post titled, “How I Met Cool Steve.”  There, I told a story from one of my novels about a teenager, Jeff Star.  At one point, Jeff is in an angry mood because his teacher gave him so much homework, and perhaps he is also having some jealous feelings about how much respect the…

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How I Met Cool Steve

Regular readers of this blog know that to illustrate an idea, I usually utilize a comic strip or a brief parable.  To fully integrate all of the ideas that appear in the blog, I’ve created a coming of age trilogy of novels that is set in Brooklyn that my students over the years have coined The Cool Steve Stories, because one of the main characters…

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CONFESSION OF A FORMER BULLY

A while ago, my wife and I went to Ithaca to see the emotionally charged play, “From White Plains.” The title is meant to suggest plain white kids from a suburb.  As the lights first brighten the stage, thirty-year old Dennis hears that he has won the Oscar for his film based on the bullying he and his friend faced in childhood.  When Dennis reveals…

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TOUCHING WHILE TRYING TO RESOLVE CONFLICTS: IS THERE A PLACE FOR IT?

The chief executive officer (CEO) in the Dilbert comic strip is the bald-headed guy.  He has been having quite a few conflicts with his workers.   After trying some new approaches to resolve these conflicts, he decides to see if touching might help: Apparently, one of the CEO’s workers likes the way it feels when he is patted on his head.  I don’t think I would…

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THE MOST MATURE LEVEL OF RESPONDING TO CRITICISM: ADVANCE LESSON

Are there different levels of maturity for responding to criticism?  If so, what is the most mature level? Over recent weeks we have been pursuing an answer to these questions (see for example, Responding to Criticism: Four Levels of Maturity and Responding to Criticism: The Most Mature Level).   During this pursuit, I put forth a tentative proposal for a most mature level because I…

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ANGER, STRESS AND UTILIZING THE CHRONIC STRESSORS SCALE

Last week I began to answer the following question from one of my students: “I have been finding many of my new conflict resolution skills very helpful.  However, to my dismay, sometimes I’m feeling stressed out and then if I become angry I find my skills fly right out the window.  Why do you think that this occurs, and is there anything I can do…

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ANGER, STRESS AND THE SIGNALING TO BACK-OFF TECHNIQUE

by Jeffrey Rubin, PhD

While taking my conflict resolution class, Sara, a young woman around thirty, asked the following:  “I have been finding many of my new conflict resolution skills very helpful.  However, to my dismay, sometimes I’m feeling stressed out and then if I become angry I find my skills fly right out the window.  Why do you think that this occurs, and is there anything I can…

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CRITICIZING YOURSELF MATURELY: A LESSON FROM BLONDIE

Over the course of the last few weeks I presented some lessons that aim to get you to think about immature and mature ways to provide negative criticism to yourself (see CRITICIZING YOURSELF: FIVE LEVELS OF MATURITY and CRITICIZING YOURSELF MATURELY: A COMIC STRIP LOVER’S GUIDE). As I’ve pointed out on many occasions, becoming a master at utilizing the higher levels of maturity takes more than just thinking…

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