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Cool Steve Deals With An Insult

Jeffrey Rubin, PhD

Welcome to From Insults To Respect.

Today, I present a brief story that asks the question, How would someone people respect handle the challenging situation of being insulted? The story is an abbreviated section from my novel, Fights In The Streets, Tears In The Sand. The story’s setting, 1965, Brooklyn’s lower middle class section of Brighton Beach. Jeff Star, one of the two major character’s of the novel and its narrator has begun his second day at Lincoln High, and he is intrigued and jealous as he begins to hear about a classmate some students refer to as “Cool Steve.”

The Story

My second day as a student at Lincoln High, at lunch I spot an open seat at a table. A couple of guys that I recognize from my gym class are sitting there. One of the guys is reading a story in Sports Illustrated with a great shot of Mickey Mantle. The Mick’s neck and forearms are bulging as he’s clobbering a monster home run. There’s another guy sitting next to Cliff, two very nice to look at girls are there as well. I’ll give this a try.

     “Anybody got this seat?” I ask while preparing myself for rejection.

    The guy reading the sports magazine checks me out for a couple of seconds, then replies, “Sit down. I’m Cliff Schweitzer.” The two girls give me a friendly smile and resume a conversation they’re having about what they did over the summer. The other guy at the table completely ignores me.

     “Hey, who do you have for Social Studies?” Cliff asks,

     After checking my schedule card, I answer, “Mr. Lofton.”

     “Is he any good?”

     “I don’t know. I have him for the first time a couple of periods from now.”

    “I got stuck with Mr. Putzmeister,”Cliff says mournfully.

     “Putzmeister,” I reply with a smile.

     “Yeah. I got to get out of there. He’s major league boring.”

     “You only had him for one period,” I reply. “Maybe he’ll get better. You’re interested in history?”

      “Well, to me, a branch of history is ‘The world of sports,’ and I love sports. In fact, I’m writing a column for the school newspaper. It’s called the ‘Sports Scene.’ The first issue comes out on Friday. Check it out. Let me know what you think.”

     While we’re talking, we hear a kid from a nearby table, yelling, “I bet you wouldn’t do that ta Cool Steve!”

     I turn to Cliff. “That’s the second time I heard this name, Cool Steve. You wouldn’t happen ta know him?”

    “Yeah, from Cunningham,” he answers, referring to one of the junior highs that feed into Lincoln. “I guess most of the kids who know him, know him from there.”

     “There seems to be some kind of respect thing connected to him.”

     “Respect? Steve? Well, yeah.”

     “You respect him?”

     “Sure.”

     “How come?”

      “Well, I guess for me it’s got something to do with the fact that he’s a pretty decent athlete. In stickball he’s got explosive power and a rocket arm, and in football he’s got lightning speed and incredible hands. He’s… he’s history in the making! But, um… I got a feeling people would respect Steve even if he wasn’t so great in sports.” Then Cliff’s voice trails off and he looks like he’s searching for a more complete answer but ends up shrugging his shoulder and resumes reading his article.

     Hmmm. I bet this guy Cool Steve is a real jerk. Everybody thinking he’s such a cool dude. I hate people like that.

     As I begin to eat my lunch, I wait for a break in the two attractive girls’ conversation so I could introduce myself. After several minutes pass, without a single conversational pause, one of the two girls at my table begins to check me out. And then she introduces herself.

     “I’m Jane.”

     “We actually call her Mysterious Jane,” says Cliff.

     “Mysterious Jane?” I ask.

     “Well, we call Mysterious Jane, Mysterious Jane, because she’s strange,” he explains.

She might be strange, I think to myself, but she’s mighty fine–long, straight, glossy black hair that slightly covers her prominent cheekbones, voluptuous body. Her green, almond shaped eyes have a thin line of black mascara and perhaps within these glimmering eyes there is a hint of some sort of mysteriousness.

     “I’m Sandy,” says the other girl. She’s cute, with a peachy complexion, and long, wavy, sandy-blond hair. She glances at me and smiles.

    After a quick sandwich, we all go sit on the steps of Lincoln’s main entrance. It’s warm and the sun is shining. Suddenly something catches Sandy’s attention, and she cries, “Who’s that gorgeous guy?”

     Mysterious Jane turns with her large green eyes in the direction that Sandy is looking—down the steps and off to the right. She lets out a long sigh. “Oh, that’s Steve Marino.”

     “That’s the guy the guys call Cool Steve,” says Cliff.

      “Ain’t he built!” Sandy squeals. “You know him?”

     “Yeah, from Cunningham,” Jane replies. “All the girls were nuts about him because, well, a lot of the girls say it’s because he’s so cute. And he is cute, especially his eyes. I l-o-o-v-e his eyes.” This is followed by a moan, and she then drifts off into another dimension.

     Sandy pokes Jane, returning her back to Earth.

     Jane looks over to Sandy, lowers her voice to an eerie whisper and says, “If you want to know the truth, the real reason all the girls are crazy about Steve is because he moves with the grace and power of a large panther, but he has far more power than any panther you’ve ever seen.”

     I think to myself, that Mysterious Jane, she’s strange!

     Watching Steve down the steps, I can’t notice him moving in any special way. He’s tall with dark eyes and hair, like me. But compared to me, Steve is broader and has more of a Paul Newman nose. Mine ain’t nothing to be proud of.

     Anyway, the guy’s gotta be some kind of jerk. People thinking he’s cool, what a jerk. I notice in my innards a sense of jealousy. In junior high, I was far from the most respected kid there, getting into fights and cursing out anyone who looked at me in a way that provoked me even when later I couldn’t figure out why it had. Oh, I had problems at home, my parents were divorced, I was teased about it, and I had an awful relationship with stepdad, but I sense that being jealous of this guy, Cool Steve, who I had not even yet met, made no sense, but still I had crazy angry feelings toward him.

     I’m walking out the south side exit of Lincoln heading home. Images of how I had treated my friend Leroy disrespectfully earlier in the day flashed through my mind.  Hey, I don’t give a crap about this respect garbage!

     Suddenly I hear, “Hey, Jeff Star!”

     I turn to my left and spot Cliff calling after me and he’s with Steve Marino. “Jeff, that guy Steve you were asking about, here he is.”

     As I walk over, I’m feeling a completely unfamiliar nervousness. And then, when I open my mouth, I find myself saying in a loud tough voice, “So you’re Steve Marino. I’ve been hearing about you. The word is you’re a jerk!”

     As I glare at Steve, my heart pounds furiously. From the corner of my eye, I notice Cliff watching on, his mouth closed so tight he seems to have no lips. His words from yesterday come to mind—”Steve’s the best athlete I’ve ever personally known. Big shit!

     I’m waiting for an angry come on, or a quick jab from his right. My muscles are as tight as a hangman’s noose.

     I notice several students who were walking home from school have put on their brakes and their eyes are darting back and forth between me and Steve.

     Steve’s eyes lower, his forehead creases. Then his eyes look into mine and I see, instead of fury, sadness. “I guess,” he begins to say haltingly, “well… I was hoping… you know… starting a new school here… well, I was hoping the kids would like me.”

     Those dark, glimmering eyes of his….

     “Jeff,” says Cliff, “why did you say that?”

     My eyes dart to him and back to Steve. Cold perspiration beads up on my forehead. The students looking on are almost drooling.

     In junior high, whenever I started to put someone down, I had the favor returned with cries of “Fuck you!” and blood splattering fistfights. Such reactions would turn me into a raving lunatic as we would go at each other screaming and swinging until one of us had nothing left to offer but thoughts of revenge. Now, uncomfortably, I look into Steve’s eyes…the sadness there…eyebrows down. He looks directly into my eyes, then down, and then back up into mine.

     “Listen Steve,” I find myself saying,  “I… I don’t know why I said that… everyone I talked with said you were okay.” I take a quick glance at Cliff and the other students watching on…and hurry away.

    A few minutes later, I’m pushing the elevator button in my apartment lobby. Jeez, I guess I just made a great impression, a hell of a great impression. Steve’s eyes… man, who is this guy?

   *.         *.         *

Well, that’s my story for the day. I’m wondering how my readers think Cool Steve handled the insulting situation. Any views on how Steve or Jeff could have handled the situation better?

My Best.
Jeff

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RESPONDING TO INSULTS WITH QUIET SADNESS

A couple of weeks ago, I provided readers of this blog a post titled, “How I Met Cool Steve.”  There, I told a story from one of my novels about a teenager, Jeff Star.  At one point, Jeff is in an angry mood because his teacher gave him so much homework, and perhaps he is also having some jealous feelings about how much respect the other students have for Cool Steve.  Jeff Star tells us what happens next:

lincoln high1Suddenly I hear, “Hey, Jeff Star!”

I turn to my left and spot Cliff calling after me.  “Jeff, that guy Steve you were asking about,” Cliff calls out, “well, here he is.”

There, standing by Cliff is Cool Steve with a smile on his face.  As I walk over, I’m feeling a completely unfamiliar nervousness.  What’s he smiling about? I think to myself.  Cool Steve!  Cool Idiot if you ask me.  And then, when I open my mouth, I find myself saying in a loud tough voice, “So you’re Steve.  I’ve been hearing about you.  The word is you’re a Jerk!”

As I glare at Steve, with his Mack Truck shoulders, my heart pounds furiously.  From the corner of my eye I notice Steve’s friend, Cliff, watching on, his mouth closed so tight he seems to have no lips.  His words from yesterday come to mind—“Steve’s the best athlete I’ve ever personally known.”

Big deal!  I’m ready to go at him.

I’m waiting for an angry come on, or a quick jab from his right.  My muscles are as tight as a hangman’s noose.

I notice several students who were walking home from school have put on their brakes, and their eyes are flashing back and forth between me and Steve.

Steve’s eyes lower, his forehead creases.  Then his eyes look into mine and I see, instead of fury, sadness.  “I guess,” he begins to say haltingly, “well… I was hoping… you know… starting a new school here… well, I was hoping the guys would like me.”

Those dark, glimmering eyes of his….

“Jeff,” says Cliff, “why did you say that?”

My eyes dart to him and back to Steve.  Cold perspiration beads up on my forehead.  The students looking on are almost drooling.  What should I do?

Uncomfortably, I find myself shifting my stance as I look into Steve’s eyes…the sadness there…eyebrows down.  They look like they are on the verge of becoming watery as he looks directly into my eyes, then down, and then back up into mine.  My fury begins to turn into a feeling of downright stupidity.   “Listen Steve, I… I don’t know why I said that… everyone I talked wit’ said you were okay.”  I take a quick glance at Cliff and the other students watching on…and then hurry away.

A few minutes later, I’m pushing the elevator button in my apartment lobby.  Jeez, I just made a great impression, I think to myself, a wonderful great impression.  Steve’s eyes… man, who is this guy?

In junior high, whenever I started to put someone down, I got returned insults and fistfights.  Such reactions would turn me into a raving lunatic. Now, with the way Steve acted, I don’t know how to respond to his quiet sadness.

In contrast to the beliefs of many people, the story, “How I Met Cool Steve” puts forth the theory that someone can be respected even if they respond to an insult in a different way than to return the insult or to physically attack the insulter.  calvin argumentAs a boy growing up in Brooklyn, I became pretty acquainted with the typical way to respond to insults.  Most often, voices would get loud, and the exchange led to a very uncomfortable feeling between the two parties.  When the two parties came back together, there were often more uncomfortable verbal exchanges.  From time to time physical fights would break out, school pants got ripped at the knees as one guy tried to pin down the other on the cement ground, and I saw more then one guy end up with a broken nose.  Parents had to take time off from work to meet with the principal, and sometimes the insults led to larger groups ganging up on other groups to defend the honor of someone.

outliersMalcolm Gladwell, in his fine book, Outliers, discusses regions where people are willing to fight in response to even the slightest insult.  He refers to these regions as having a “culture of honor.”  One of the clearest consequences of having an above average “culture of honor” is that the murder rate is quite a bit higher than average.

In the Cool Steve story, there is something about how Cool Steve uses his eyes to negotiate through his challenging experience with Jeff Star.

eyesHow we use our eyes can dramatically influence an experience.  To illustrate this, consider this example.  When I first began to drive in New York, I was astounded that there were times when I was trying to ease over to the left toward my exit, when I would encounter some aggressive drivers. They would lean forward and the expression on their faces seemed to say that they would kill me if I dared to move in front of them.

aggressive driverAs I reflected upon this, I recognized that there were times that I too acted like one of these aggressive drivers.  But then one day, someone began to indicate that he wanted  to move in front of me, and as I started to get into my angry, aggressive mode, the person seeking to move in front of me deliberately caught my eye with his friendly gaze and indicated with his hand that he wanted to move over.  polite driverThere was something in his eyes that seemed to be just asking me if I minded if he moved over, rather than like he was trying to bully his way over.  Instantly, I found my whole self dramatically change.  I quickly eased off the gas peddle and waved him over.  I felt a reduction in my anger.  His eyes somehow let me know that he was not merely an it–but rather, a fellow human being.

Afterwards, I began trying this approach whenever I wanted to move over in heavy traffic, and it has been an enormous help.

sad eyesHow we use our eyes can have similarly helpful effects when someone  throws an insult at you. By looking gently into the insulter’s eyes and softly letting the insulter know you are sorry to hear whatever the insult is about often eases tensions.  Then, if you look sadly down toward the ground for a couple of seconds, and then gently back into the insulter’s eye, this has a way of making a personal connection.

As I began to try this in my teenage years, I was amazed at how well it worked.   At first, I had a little fear that my friends would think less of me, but this proved unfounded.  Occasionally, a friend would say to me, “You should have slugged that guy who insulted you right in the kisser.” I’d shrug my shoulders, and that put an end to it.  All of my old friends stuck with me, and I ended up often becoming friends with the insulters.

Now, some people in my conflict resolution classes over the years have asked, “What’s wrong with standing up for yourself?”

My answer is, “Nothing is wrong with it.  I encourage people to stand up for themselves.  But there are smart ways to do it and not so smart ways to do it.”

Consider the following Luann  comic:

luann insultHere we see Luann preparing to stick up for herself so that as soon as Tiffany throws an insult at her, Luann will be ready to return the insult.  If you are a follower of the delightful Luann comic strip, you know that this back and forth insult pattern has been going on and on for years.  And if two people are fine with continuing to act this way toward one another, they are free to do so.

But let’s say Luann is getting tired of this old game.  If she really wanted to effectively stand up for herself, she would first try to figure out why Tiffany is insulting her.  It has long been my impression that Tiffany is jealous of Luann because some boys prefer Luann to her.  Returning insults at Tiffany won’t resolve that issue.  Gently looking sadly into Tiffany’s  eyes and asking her in a concerned voice why she is throwing insults at her might lead to a more lasting solution to this type of problem.

Now, of course this quiet sadness approach is just one tool to have in your conflict resolution toolbox.  It is not quite right for every situation.  In the past, I recommended a few others (see for example, INSULTING CRITICISM: WHAT CAN WE DO ABOUT IT?). We’ll also be looking at other effective ways to stand up for yourself in future posts, ways that oftentimes work far better than returning insults.

Have a great week!

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on.  This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional intelligence.  To begin at the very first post you can click HERE.

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PROVIDING NEGATIVE CRITICISM: A LUANN COMIC STRIP LESSON

In last week’s post, I presented a lesson on responding to negative criticism that utilized a Luann comic strip.  It was so popular that I decided to once again have Luann help us out; but this time, rather than focusing on the most mature ways to respond to negative criticism, let’s focus on the most mature ways to provide negative criticism.  For those of you who are new to this blog, you may want to first review a couple of my earlier posts that introduce some key ideas (see PROVIDING NEGATIVE CRITICISM: FIVE LEVELS OF MATURITY and PROVIDING NEGATIVE CRITICISM: DEFENDING THE FIVE LEVELS OF MATURITY.)

First Example

Let’s begin by first taking another look at the same Luann comic that we used last week.

Luann1Luann2

Last week we mentioned that in the above comic Luann appears to have become a little defensive at Bernice’s criticism.  We went on from there to answer the question, “What could Luann do differently to better match a more mature response?”

Now, if you will, think about Bernice’s style of providing negative criticism to Luann.  Is there anything that she could have done differently that would have led you to think she is more mature than how she comes across in the comic strip?

My Answer

Here’s my approach to answering this question. For the most part, Bernice’s actions seem to me to best match the level 4 description—The criticizer states the criticism without bodily attacks, damaging property, insults, threats, or shouts, and with enough details so that the criticized person, if he or she wills, can improve the behavior, idea, or appearance.  If the person receiving the criticism becomes defensive or angry, the criticizer empathizes without returning insults, threats, or shouts.

Luann3The first time Bernice speaks, she provides the same negative criticism to Luann that Luann had provided to herself—“You should drop 10 pounds and grow your bust line.”  This can seem insulting, but Bernice was invited by Luann to give her an opinion and I’m not sure Bernice means it as an insult.

Nevertheless, Luann does become a little defensive as a result of Bernice’s comment, leaning over and with her mouth depicted as open wide, she appears to be shouting.  Luann1 If Bernice was to earn full credit for being at level 4, she would show some empathy at this point.

What exactly would  “show some empathy” look like in this situation?  There are a number of styles for this, but here’s one approach for your consideration.

“Luann,” says Bernice, “I know you agreed to wear this outfit in front of a lot of people and you’re worried about how you’re going to look.  Are you OK?”

Then, Bernice listens in a caring manner without interrupting Luann.  Once Luann clearly finishes what she has to say, Bernice summarizes Luann’s comments.  Then she says, “Luann, regardless of whether you decide to wear this costume or not, I, for one, am going to still like you.  I consider you my dearest friend.”

If Bernice would have responded in this manner, I think Luann would have very much appreciated it.

Overall, I think that Bernice, in the comic, does not intend to insult her friend but instead intends to provide her some honest feedback.  Although level 4 does not quite match all that I observed in Bernice’s style of providing criticism, it is a better match than level 3 which requires an obvious attempt at providing an insult.


In rating Bernice’s style of providing criticism to Luann, I gave Bernice 4 points because her actions best matched the level 4 description.  I then subtracted .2 because of her lack of empathy, and her final response about the skimpy outfit had her coming off as slightly insulting. Thus I gave Bernice’s style of providing criticism a 3.8.

Now, this type of rating system, it is important to note, is designed for those people who are providing negative criticism because they hope to encourage some improvement.  In the above comic, it seems to me that the improvement that Bernice is pulling for is to get Luann to change her mind about wearing the demeaning costume. But, perhaps I’m wrong.  There are other reasons why people provide negative criticism besides seeking to encourage some improvement.

In my post, INSULTS: A COMIC STRIP LOVER’S GUIDE, I provide readers a list of eight major reasons why people provide negative criticism.  In the above comic strip, rather than trying to encourage Luann to make some improvement, Bernice may, instead, have been feeling jealous.  After all, Luann had been asked to wear the costume by someone who is going to put on a big Zeye promotion.  Nobody asks Bernice to wear the costume.

Illustration by Eric Sailer

If jealousy was  the motivation for Bernice’s negative criticism, then my advice to her would be different than if I thought she was motivated to help Luann to make some improvement.  I think I would have suggested that she consider waiting at least a week before providing any negative criticism, thus giving her some time to find a way to sail out of the stormy region of anger on the great sea of conflict.

Second Example

Let’s continue with Luann’s costume story.  Despite Bernice’s comments, Luann decides to go ahead and wear the Zeye outfit at one of the stores in the local mall to promote Zeye Games. Tiffany arrives at the promotion with this cute guy, Quill.  Tiffany and Luann are both very much attracted to him.  In the comic below, you’ll notice that Tiffany begins to provide some negative criticism to Luann.  What rating do you think she deserves?

Luannzeya2

My Answer

When I first read the comic I thought Tiffany’s actions best matched the level 3 description— The criticizer clearly states the criticism with enough detail so the criticized person, if he or she wills, can improve the behavior, idea, or appearance, but couples it with glares, insults, shouts, or threats that are not about bodily harm. The comments Tiffany makes to Luann in front of Quill, are obviously designed to be insulting.  For example, when Tiffany says, “…I’ve grown past wearing cheesy outfits,” her clear intent is to indicate that she thinks Luann is not as mature as she.

Tiffany’s comments are even more insulting because she is saying it in front of Quill.

As I mentioned above, those of us who had been following the Luann comic strip during the period of time these particular comics appeared, learned that Quill has shown some interest in Luann, and Tiffany is jealous.  As I interpret Tiffany’s negative criticism of Luann, it is not really about the cheesy outfit and how Luann looks in it—it’s about her jealousy.

But, for educational reasons, let’s say Tiffany, in this situation really did want to provide some helpful negative criticism to Luann.  What actions would Tiffany have had to carry out under this set of circumstances in order for her to match the highest level of maturity–level 5?

5.  When the criticizer provides criticism, he or she does so in a manner very similar to a level four response, but beforehand, the criticizer considers the person who is the target of the criticism, and the situation that he or she is in.  As a result of such considerations, the criticizer may decide to alter the criticism.

To match this level of maturity, Tiffany, as she begins to feel the desire to provide negative criticism with the intention to encourage improvement, she would start to consider situational and personal variables that are present.  In doing so, she would realize that to negatively criticize Luann in front of Quill could very likely come off as immature, especially if Quill is mature enough to recognize what is obvious to most of the readers of the Luann comic.  She would have had to say to herself, “If I put down Luann in front of Quill, there’s a good chance Quill will see that I’m being mean and that I’m the type of person who does mean things when I get jealous.  If I really think Luann would be better off not wearing the Zeye costume and I really cared about her, I’d ask to speak to her about this in private.”

Third Example

Let’s try one more for now.  Please see what level of providing criticism best matches Quill’s effort to provide Luann a singing tip.

Luannsing1Luannsing2Luannsing3

My Answer 

Quill begins his negative criticism with some positive criticism.  I like that.  Before providing his negative criticism, he first asks Luann if he can give her a tip.  Nice!  After Luann agrees to hear it, Quill gives her very specific instructions that can really make a difference if she desires to utilize it.  Although some people are nearby, Quill appears to be presenting his criticism far enough away from the others so he and Luann have some privacy.  I think level 5 is the best match.

Well, that’s our Name Calling, Insults and Teasing lesson for today.  Have a great week.

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on. This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional and social intelligence. To begin at the very first post you can click HERE.

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PROVIDING NEGATIVE CRITICISM: FIVE LEVELS OF MATURITY

Welcome to From Insults to Respect. Recently I have been discussing a model that describes five levels of maturity when responding to criticism. Today, we switch gears, and take a look at a model that describes five levels of maturity when providing criticism.

The Five Levels

Below you will find preliminary descriptions of how people at five developmental levels of maturity provide criticism, that is, criticism that points out what we don’t like about someone’s actions, beliefs, or appearance.  Level one is the most immature and uses observations of babies as its starting point.  Each successive level is more mature:

  1. This level requires displaying one or more of the following:
  • Cries without stating what the crying is about
  • Physically attacks the person being criticized
  • Damages property

Although these three descriptors may not sound like providing criticism, in some situations we can see that it is the very beginning of the development of this skill.  Let’s say Jill takes baby Bob’s crayon away believing he is done with it.  Bob begins to cry and takes a swipe at Jill.  She manages, by moving away, to avoid Bob’s swipe. Bob now looks even angrier and crumbles up a piece of paper and flings it on the floor.  An observer to this may conclude that Bob, in a sense, is criticizing Jill for taking the crayon.   

   

   

   2.  This level requires displaying one or both of the following:

  • The criticizer does not explain what the offending behavior is, but instead expresses displeasure with glares, insults, shouting, silence, or threats that do not involve bodily harm. (For example, someone might be making too much noise and the criticizer might turn to the noise maker and glare, or cry out, “Jerk!”)
  • Threatens bodily harm regardless of what else is said.


 

     3.  The criticizer clearly states the criticism with enough detail so the criticized person, if he or she wills, can improve the behavior, idea, or appearance, but couples it with glares, insults, shouts, or threats that are not about bodily harm.

 

 

 

 

 

 

 

   4.   The criticizer states the criticism without bodily attacks, damaging property, glares, insults, threats, or shouts, and with enough details so that the criticized person, if he or she wills, can improve the behavior, idea, or appearance.  If the person receiving the criticism becomes defensive or angry, the criticizer empathizes without returning, glares, insults, threats, or shouts.

   5.  When the criticizer provides criticism, he or she does so in a manner very similar to a level four response, but beforehand, the criticizer considers the person who is the target of the criticism, and the situation that he or she is in.  As a result of such considerations, the criticizer may decide to alter the criticism.

  • Person variables that are considered:  From observing how the person to be criticized handled criticism in the past, he or she determines which of the five levels of responding to criticism is most characteristic of the individual. (For example, if someone tends to physically attack the criticizer when criticized and is big enough to cause real bodily harm, then a decision is made either to not provide the criticism or to provide it only when there is sufficient security, or else someone else is employed to provide the criticism who is capable of dealing safely with the attack prone person.)  Other person variables considered are how sensitive the person is when criticized, is the person to be criticized currently in an angry or sad mood, is the criticism likely to be perceived as particularly difficult to bear, versus something likely to be viewed as a relatively minor matter, and if the criticizer’s relationship with the person to be criticized is less than ideal.  Depending on such variables, consideration is given to waiting until the person is in a pleasant mood and enlisting someone else to provide the criticism such as a more neutral person, a friend, or someone who is admired by the person who will be criticized.  When the person to be criticized is particularly sensitive about an issue, a fictionalized story with a character who displays the offending behavior may be presented, and then the character’s behavior is discussed.
  • Situation characteristics that are consideredAre there other people around that will lead to face saving behavior coming into play?  Is there enough time set aside to process the criticism?  Has the person who is to provide the criticism been providing too much negative criticism in too short a period of time? (In this case, consideration is given to waiting until some time goes by in which some positive things are said over the course of several days before hitting the person to be criticized over the head yet again!)

PRACTICE

A good way to become familiar with the five levels is to cut out comics from the paper that illustrate someone providing criticism to someone else.  Then, from time to time compare the descriptions of the five levels to how the character in the comic provided the criticism and then see if you can choose which level best matches the criticism style.  For example, in the Peanuts comic that I used above to illustrate a level five response, with Lucy deciding to give Charlie some time to calm down, I actually altered the last panel in the comic for educational purposes.  The real comic, in its entirety appears below.


In this comic, if you will, compare Lucy’s criticism to each of the five levels and see if you can choose which level is the best match.  In coming weeks, we’ll be practicing these types of skills in a variety of fun ways.

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on. This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional intelligence. To begin at the very first post you can click HERE.

Categories
Bullied conflict resolution criticism emotional intelligence jealousy Lao Tzu psychological maturity Tao Te Ching

CRITICISM PROVIDED BECAUSE OF JEALOUSY: A PARABLE WITH RESPECT TO THE TAO TE CHING

Last week I began a discussion about how to handle it if you suspect somebody is criticizing you because of jealousy.  Today we will begin a discussion about what you might wish to do if you find that you are insulting individuals with whom you are experiencing feelings of jealousy.  To that end, please consider the following parable from my novel, Love, Sex, And Respect.

A PARABLE WITH RESPECT TO THE  TAO TE CHING

All four characters in this parable are high school seniors.  Jeff and Steve are varsity baseball players, Cliff is the student manager of the team, and Ray is a friend who has been training to become an expert in Kung Fu.  The visual illustrations are by Deanna Martinez

“I hear you guys are having a great baseball season,” says Ray, who is sitting on the right side of the picture below.

“We were,” Jeff responds while warming both of  his hands on his teacup.    

“We lost our first game yesterday,” says Steve sadly.

 “It was a heartbreaker,” says Cliff hanging his head. 

“Anyway,” says Steve, “we do have a great team.  We definitely have the best outfield in the city—Jeff in left, me in center, and Allan in right.”

Jeff’s face begins to react with an ugly twisting.

“Jeff,” says Cliff, “whenever Allan comes up, your face cringes.”

After blowing on his cup of tea, and taking a sip, Jeff leans back and reflects.  “He just pisses me off, Cliff.  I don’t openly put him down or anything—because he’s on the team.  If he wasn’t I’d probably rag on him pretty good.”

“Well,” says Cliff, “whenever his name comes up you do put him down quite a bit just from your facial expressions.  I like him.  What’s he do that bugs you so much?”

“You know,” Jeff replies after some more thought, “I’m not really sure.”

“You’re getting something out of putting him down or you wouldn’t be doing it,” Cliff insists. 

“Well, let me see,” Jeff replies.  “It seems to have something to do with Allan being pretty close to me in baseball skills and the question about who should be respected more comes about.  Maybe it’s because I feel, on some level, that to get respect, what you have to do is, well how can I explain this?  Well, let’s say I start at this level of respect.”  As Jeff says this, he puts his right hand chest high.  “Now, let’s say guys like Allan start off about at this same level.”  As Jeff says this, he puts his left hand also chest high, while keeping his right hand there as well.  “Now, when I’m around other people, maybe I figure I have to put down guys like Allan so people think less of them.  You see, that puts them down here.” 

As Jeff says this he lowers his left hand to the height of his navel while keeping his right hand chest high.  “The more you advertise,” he continues, “how spastic and stupid others are, the more others are down here on the respect indicator.  That leaves me over here, chest high, clearly at a higher level of respect.  You see how it works.  Guys like Allan are now over here by my navel, and I’m up here by my chest.  Then, if I advertise the good things about me, it raises me even higher, like over here,” and Jeff raises his right hand over his head.  “Look at the difference.  With this theory, I end up far more respected than the guys who started off being almost as respected as me.”

“It’s interesting,” says Ray, “that your theory focuses in on people who are almost as respected as you, because in my family I have heard over and over again the saying, ‘People like to cut down the tallest bamboo tree.’  You seem to like to cut down the tree closest to your height.” 

“I’m not sure if I always do,” Jeff responds.  “Anyway, what’s really strange is that as I’ve gotten older, in my head I’ve become fully convinced that my theory is wrong because I wasn’t particularly respected as a kid when I used the ‘cutting people down’ approach with utter abandon.  And Steve, well he hardly ever puts other guys down and he’s pretty respected.  Not only doesn’t he put guys down, but he says nice things about them.  I mean, I know Steve’s right and all, but when he says something nice about someone like Allan, sometimes it upsets me inside.  I guess I’m not convinced through and through.  Something inside me still feels what Steve does is wrong.”

“Jeff,” Steve responds, “I don’t have any recollection of forming a theory of what to do about stuff like this.  But it just seems to me, now that you brought it up, that your theory, where you put down others to get respect and brag about things you do, it just don’t work that way.  Maybe sometimes some kids will laugh while you put someone else down because, while you’re ganging up on someone else, at least you’re not picking on the other guys who are listening.  And maybe their laughs make you think you’re getting respect.  As far as complimenting people, I don’t do it for any theory or what have you.  It just…I don’t know…I just do it.”

“You know,” says Ray, “I have an uncle that’s been teaching me, my younger brother, and my cousin, Kung Fu for years now.  Steve used to attend his classes when he was in junior high.  Anyway, at the end of each lesson he has us go through this ceremony.  Listening to you guys talking, well, the ceremony came to mind.  It’s kind of connected, although there are some differences, too.  Still, I think if we go through it, it might help.”

The boys all get up and go into a candle-lit room that adjoins the kitchen— one with blue walls, a dragon painted on it, a table filled with four flickering candles, and a few black and white pictures of Ray’s family members.  On the white carpeted floor are large overstuffed pillows. 

“Here, take one of these,” says Ray as he hands Jeff an unlit candle. “And you take one too, Cliff.  Good.  Now face me.  First, I’m gonna say some words.

“Can a man truly be separate from others?  No more so than can his body be separate from his soul.  There are times when others will nourish you and there are times you will nourish others.  When people nourish you this does not entitle them to possess you. 

“When you nourish others do not seek to possess them. The sage says,

                ‘Giving birth and nourishing,     

                Bearing yet not possessing,

                Working yet not taking credit,

                 Leading yet not dominating,

                 This is the Primal Virtue.’”

Then, Ray begins to light the candle Jeff is holding while saying, “When you are born, Jeff, you are given some power.  This light represents your power.  You live in Brighton Beach.  Let’s say you have many neighbors that you like to humiliate.  One day while walking, an evil wind comes blowing up Ocean Parkway and…”  Then Ray, with a mischievous, contorted face moves toward Jeff and with a sudden puff, blows out his candle.  “Oh!  Your flame went out,” Ray says.  “What can you do?”

“Beats me,” Jeff answers.

“Oh well,” says Ray.  “This is the end of this story–with you lost in darkness. 

“Now let me tell you another story.  This one begins the same way.  Jeff, you are born.”  Ray begins to relight Jeff’s candle.  As he does this, he says, “Remember, this flickering flame represents your power.  Jeff lives in Brighton Beach.  As he lives his life, he meets Cliff.  Look!  Oh, my!”  Ray looks distressed and points to Cliff’s unlit candle.  “Won’t you help poor Cliff,” asks Ray.  “He is in a difficult way.”

“Fine,” Jeff says, as he moves his candle toward Cliff’s unlit candle, but as he does so, he finds his flame almost going out.  “Look!” Jeff says while stopping his approach toward Cliff, “I tried to help Cliff and I almost put out my candle.  You see?  If you try to help someone, you could end up screwed.”

Ray smiles.  “Yes!  Yes!  But perhaps you will try again.  But this time, use a little care.  Do not move your lit candle so quickly or else your movement against the unseen air will blow it out.”

This time, carefully, Jeff moves his yellow flame towards Cliff’s unlit candle.  As he does so, his flame begins to weaken.  Jeff slows up a little more and from time to time stops, allowing his candle to regain its full brightness.  When his candle is only a couple of inches away from Cliff’s, he tilts it toward his wick.  As he does this with his left hand, hot liquid wax accidentally drips off his candle and lands on his right wrist, which is just below his candle. 

“Ouch!” he cries.  “Look at this.  I’m trying to help Cliff, and first I almost put out my own light and now I get hurt.  You see?  If you help someone you set yourself up to get into trouble.”

“Helping others does have some risk,” says Ray.  “But use a little more care and skill.  Then we’ll see what happens.”

Once again Jeff tries to light Cliff’s candle.  He watches the candle’s flame as he moves it through the air, adjusting his movements to maintain a good strong flame.  Within a couple of inches from Cliff’s unlit candle, Jeff begins to slowly tilt his candle while taking care to move his right arm away so no drops of hot wax will burn him.  This time Jeff is successful in lighting Cliff’s candle, and he’s not injured in any way.

“This time you knew what to look for,” says Ray.  “Did you feel you were in any danger as you helped Cliff?”

“No.  I got it down now,” Jeff responds.

“Good,” says Ray.  “Now let’s pretend a few weeks later Cliff is in another neighborhood and runs into Steve.  Oh my!  Look!” As Ray says this, he hands Steve an unlit candle and then points to it.  “Look, Cliff, Steve’s candle flame is out.  Will you not help Steve?”

            “Sure,” says Cliff.  Having watched Jeff’s mistakes, Cliff carefully moves his candle toward Steve and, without a mishap, successfully lights his candle.

“Well done!” says Ray.  “Now, let’s continue with my story.  One day, Jeff is walking along Ocean Parkway and suddenly an evil wind comes along and…”

Ray once again puts on his mischievous face and–puff–blows out Jeff’s candle.  “Oh, my.  Jeff is in trouble.  Is there anything he can do?”

“I guess I can go over and ask Cliff for a light,” Jeff responds.

“Yes.  Perhaps that will work.  Go see.  Go see,” says Ray.

“Hey, Cliff, got a light?”

“Well, you helped me the other day,” says Cliff, “so I guess it’s only fair if I help you.”  And Cliff, carefully, lights Jeff’s candle.

“It is nice to see you two helping one another,” says Ray.  “Now, let me finish my story.  One day Jeff and Cliff are together on Brighton Beach Avenue.  And once again an evil breeze comes along and…puff, puff.”  Ray blows out Cliff’s and Jeff’s candle.

“Oh, my!” says Ray.  “Jeff has lost his flame, and to his bad luck, the one guy who he helped, Cliff, was with him and he too has lost his flame.  Is there nothing that can be done?”

 Cliff turns to Jeff and says, “Don’t worry, I’ll be right back,” and then he walks over to Steve.       

Graciously, and with care, Steve lights Cliff’s candle, who in turn, carefully returns to Jeff and lights his candle.

“Bravo!” says Ray.  “You see, if you do not help others, when you need help you may find that you are all lost in darkness, all alone.  But helping others can be dangerous unless done with care.  Learning to properly move the candle toward another teaches us that observing, timing, and pace are very important.  Learning the proper way to tilt the candle toward another reminds us of the importance of attitude.  The sage says:

                ‘He who stands on tiptoe is not steady.

                 He who strides cannot maintain the pace.

                  He who makes a show is not enlightened.

                  He who is self-righteous is not respected.

                  He who boasts achieves nothing.

                  He who brags will not endure.

Accept disgrace willingly.

Accept misfortune as the human condition.

         Surrender yourself humbly; then you can be trusted to care for all things.

         Love the world as your own self; then you can truly care for all things.’”

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on. This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional intelligence. To begin at the very first post you can click HERE.

Categories
Bullied conflict resolution criticism emotional intelligence jealousy Lao Tzu psychological maturity Tao Te Ching

BEING CRITICIZED BECAUSE OF JEALOUSY

Over the past few weeks, I have been discussing responding to criticism.  To become a master at responding to criticism you have to learn to figure out the reason why someone is criticizing you because different reasons require a different type of response. So far, we discussed three different reasons:

  1. Criticism designed to encourage you to improve
  2. Playful teasing,
  3. The desire to form a bond with a group by putting down non-group members

Today we will focus on dealing with criticism that occurs because someone, or a group of people are jealous of you.

Illustration by Eric Sailer

In the above comic, a young girl is talking about a new kid at school to her counselor.  Apparently the new kid is nice, kind, and helpful.  Such a person may be perceived as having some advantages in getting others to like them.  Perhaps the young girl in the comic is jealous of the new kid.  By the last frame, the young girl is focused not on possessing the advantage, but on expressing her dislike for the new kid who has the advantage.

It is quite a common observation that when people meet up with someone whom they perceive as having an advantage over them—whether it is that the person is taller, handsomer, smarter, nicer, richer, or more talented in some way—some people seek to cut down the person with the perceived advantage.

If someone is criticizing you, how can you tell if it is because of jealousy?  A useful clue that sometimes indicates jealousy is if the insults become more frequent whenever you are recognized by someone as doing something well.  For example, someone cute says you look great or the teacher says you received an “A.”

To create a useful example, let’s call a student Arlene.  A teacher during lunch compliments Arlene for her performance on the volleyball team.  As soon as the teacher leaves, one of the students at Arlene’s table says in a nasty tone:

Illustration by Deanna Martinez

This comment sounds like it may very well be motivated by jealousy.  What would be a wise response for Arlene to make?

If Arlene knows that although it is true that she missed some shots at the game, but still did better than anyone else on the team, would this be a good thing to mention at this time?  This type of response is likely to be viewed by the other students as bragging.  It may increase the motivation to cut her down.

What if instead, Arlene decides to let her actions during the games she plays in speak for themselves?  Whenever she is insulted by the students, she attempts to find an element of truth in the insult and humbly admits to it.  For example, after the student had said, “Arlene’s not so great, she missed lots of shots at the game!” rather than defend herself, suppose Arlene says:

Illustration by Deana Martinez

By doing this, those who have a desire to make Arlene feel down will find that they are at least somewhat satisfied.  This at least reduces the intensity of the conflict rather than increasing it, which is likely to happen if Arlene brags or replies with an insult.  There is power in being humble.  A great sage once said:

“Giving birth and nourishing,     

Bearing yet not possessing,

Working yet not taking credit,

Leading yet not dominating

This is the Primal Virtue.”

Lao Tzu from Tao Te Ching
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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on. This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional intelligence. To begin at the very first post you can click HERE.