Tag: insults

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anger Bullied conflict resolution criticism emotional intelligence meditation psychological maturity ruminations stress

ANGER, RUMINATION, AND MEDITATION

Recently, I published posts that discussed dealing with your anger that might arise when you are criticized (see BEING A WISE FRIEND TO YOUR ANGRY SELF, PART 1 and BEING A WISE FRIEND TO YOUR ANGRY SELF, PART 2).  The techniques that are recommended in those posts can be helpful for those who are upset about what was said.  But there are times when we are criticized and we get angry and we kind of think it’s about the criticism, but it really is about something else. Perhaps we realize that if someone else had criticized us in the same way using the same words, we would have been fine about it.  Nevertheless, we ended up getting furious because of who said it. We then went home and our anger about what happened just kept coming up again and again.  We wish it would just stop, but it doesn’t.

Such ruminations can be helpful.  Each time we think over the memory in light of what we have learned since the event first occurred, we might think of some better ways to deal with the conflict.  Then, if a similar event does occur, we may find that we are better prepared than if we hadn’t repeatedly mulled it over.

Despite their helpfulness, there are times when again and again an angry memory keeps creeping ever so annoyingly into our consciousness so that finally we conclude it doesn’t seem to be doing us any good.

Margaret was terribly abused by a man when she was a child. She now finds that even though twenty years have passed, each time she begins to develop a promising relationship with a guy, he ends up doing something that somehow reminds her of something that happened during the earlier abusive relationship. She then ends up recalling all that she had suffered. This leads her to act in a manner that is way out of proportion to what the new guy has done. The new guy runs for the hills and the woman, when she has calmed down, wishes she can become less sensitive.

Illustration by Eric Sailer

There are several approaches that we will be discussing in future posts to help deal with such disturbing ruminations. Today, we will focus on meditation.

Meditation

For thousands of years people have advocated that sitting comfortably while resting one’s thoughts on a mantra—that is, an object to attend to—can help to ease the burdens of life. Teachers of meditation usually mix in ancient wise counsel as the student learns this beautiful art.

Research has demonstrated that meditation can be helpful for improving empathy, working memory, the ability to focus, and relationship satisfaction, as well as reducing stress, anxiety, and ruminations.  Evidence also suggests that mindfulness meditation has numerous health benefits, including increased immune functioning (see http://www.apa.org/monitor/2012/07-08/ce-corner.aspx for a review of the research.)

For those who want to give meditation a try before entering into a course or participating in many of the available wonderful retreats, I offer the following.

A SIMPLE, EFFECTIVE FORM OF MEDITATION

Illustration by Jack Star Rubin

Set aside about twenty minutes. Preferably, choose a time when you haven’t eaten for at least an hour.  This is because right after a meal your stomach begins to work hard to digest what you have just consumed.  It is better to wait until much of this is over.  This way your body can devote more of its energy for your journey into the deepest levels of your mind.

The only tool you need is a clock or watch so you can know when the twenty minutes are up.  Select the most quiet, comfortable place you can find for sitting. With this form of meditation there is no requirement to sit in any unique fashion.  If you desire to shift your position at any time, feel free to go right ahead.

Begin by checking the time and then figure out what time it will be when twenty minutes will have passed.  Then close your eyes, take a deep inward breath, and as you exhale, let your whole body deeply relax.  For approximately thirty seconds, enjoy letting your mind drift wherever it wishes to go.

After the half minute has passed, begin to observe your breathing.  This observation of your breath serves as your mantra.  Do not try to alter the flow of your breath as you observe it, just observe it.  At first you may find that just the act of observing your breathing in and out will result in altering your breathing pattern.  This is very natural and a common experience.  There is nothing wrong with what you are doing when this happens. As long as you gently seek to observe your breathing without influencing its flow you are doing wonderfully.

Now, as you gently seek to do this, not only will you see yourself at times influencing the flow of your breathing, but you will also find, from time to time, that your attention will drift away from your breath altogether. In fact, it is a common experience.  Many of us find that we spend almost no time whatsoever observing our breath as we meditate, our thoughts instead drifting here and there on other matters.  Such experiences are a natural part of meditating.  You are doing nothing wrong.  There is no need to feel guilty.

When you notice that your attention has drifted away from your breathing, very gently see if you can effortlessly return to observing your breath.  If you can, do so.  If you find that your mind drifts back to something else, this is fine. The whole process is effortless.  This is one reason that it is so relaxing.  That is, you give your mind something so simple to do that it requires no real effort, and whenever you begin to drift from this no effort task, you accept this as just a natural part of the process without chastising yourself.

As you do this, from time to time check and when you notice that twenty minutes have gone by, take a deep in-breath, exhale, and then give yourself two minutes to let your breath and mind wander wherever they will go.  In this way, you ease out of meditation and return to your non-meditative state.

SOME QUESTIONS AND ANSWERS

Over the years, when I taught people to meditate, the following questions were often asked.
1. Question: How often should I meditate?
Answer: The research demonstrating the effectiveness of meditation has not yet adequately compared those who meditate twice a day to those who meditate more or less.  Instead of research, we are guided by tradition and our own experience.

From traditional sources, twice a day appears to be the most common practice.  Dr. Herbert Benson, the author of the popular book titled, The Relaxation Response, and a leader in carrying out research on meditation, reports that once or twice a day is sufficient.

I recommend that beginners practice twice a day (preferably before breakfast and before suppertime) for the following reasons.  This is what I was taught by a yoga teacher when I first began to practice forty years ago and it has become a comfortable, valued practice for over 40 years.  Moreover, I have taught many using this technique and have never seen anyone who expressed harm from this practice.  There have been many who have reported dramatic improvements in daily functioning.

2. Question: If I don’t have time to meditate for twenty minutes can I gain some benefits from practicing for less time?
Answer: Dr. Herbert Benson reports that some studies indicate that practicing daily as little as ten minutes per day can produce significant improvements lowering your stress levels.  If you find that you don’t have even ten minutes a day to meditate, you might consider that age old adage that the time to meditate is when you don’t have time to meditate.

A young woman once told me that she didn’t have time to meditate even for ten minutes a day. “How much TV do you watch?” I inquired.  She smiled sheepishly and after a few seconds of calculating in her mind, replied, “Five hours a night.”  She quickly added, “Well, I have to watch my shows!”  In my view, this woman would be wise to reset her priorities.

3. Question: How does meditation help to reduce problems involving recurring angry memories?
Answer: As you meditate, among the thoughts that float into your awareness are angry memories.  When this occurs, you tend to be in a more peaceful state than usual.  The pairing of the memory with this peaceful state allows for a more dispassionate look at the events that had surrounded the original angry episode.  This process often leads to a perspective that is experienced as less threatening.  And sometimes an insightful plan suddenly emerges with great promise should a similar problem cross your path.

The meditation process has been likened to dying a piece of material.  Suppose you have a white sweater and you would like to dye it a nice royal blue.  The first time you dip the sweater in the dye solution and let it sit for a while, when you lift it from the solution you might not notice any change at all.  Upon soaking the sweater again in the solution, letting it sit for awhile, and then lifting it out, this time you may think you notice a slight change, but you are not sure.  You repeat this process several more times and slowly but surely you begin to see the color of the sweater becoming a wonderful hue. In this way, each time you sit in meditation, your anger will ease into something more beautiful.
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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on. This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional intelligence. To begin at the very first post you can click HERE.

Categories
anger Bullied conflict resolution criticism emotional intelligence psychological maturity stress

BEING A WISE FRIEND TO YOUR ANGRY SELF, PART 2

In my last post, I discussed BEING A WISE FRIEND TO YOUR ANGRY SELF.

Illustration by Deanna Martinez

I received some nice comments from people who found the suggestions helpful.  Thanks!

For some, the suggestions that I put forth on this blog are easy to carry out in real life situations.  For others, old habits that have been used in anger- arousing situations for years are not so easily changed.  This is true even when people become convinced that the new style makes sense.  After a few tries at using the new style and finding that the attempts come off as clumsy, many people may decide that the new style is just not “natural” for them.  They feel that their effort to change is really an effort to suppress their “natural” style, and suppression is not healthy.

The association of anger suppression with learning new skills to deal with anger is understandable, for when one has spent many years acting one way, learning alternative behaviors can be frustrating.  This uncomfortable sensation may be seen as the suppression of one’s “natural” mode of behavior.  It’s a similar experience to how actors might feel when first learning a new role or golfers a new swing.  At first the skill to be learned feels awkward and the early phase of learning can leave them to observe their heart racing and their blood pressure skyrocketing.

Illustration by Eric Sailer

To take a particularly vivid example, consider what happens when human beings have to go to empty their bowels.  When they are first born, they just empty their bowels anywhere.  No one that I know buys the argument that releasing your bowels whenever you feel like doing it is the natural way to live, and that suppressing the urge to release your bowel movements would be unhealthy.  Most of us now understand that when people feel the urge, they can learn to excuse themselves in a pleasant manner and then wait a bit until they get to a more private place to do this type of business.  No real damage is done if we can get to a bathroom in a reasonable period of time.

It is similar with anger.  To not wait until you get to a private place will end up leaving you in a nasty smelling, icky situation that would not be at all in your own best interest or in the interest of others you happen to be with.

Taking the time to calm yourself in the manner suggested in last week’s blog can work, but for most people, it takes practice.  By designing a program in small incremental steps and heeding the suggestions I will be making on this blog, the feeling of suppressing one’s natural behavior can be largely reduced or even completely eliminated.

First of all, Expect Missteps.

By studying the posts on this blog, it is likely that several situations will occur that you now find yourself handling much better than before.  If the response by others you are engaged with ends up being favorable, this will encourage you to utilize the same approach again and again until it begins to feel natural, that is, second nature to you.  Other skills will come off a bit awkward or you will get a less than favorable response, and you may experience frustration.  When you try the skill again, you may now feel unsure and your effort may lead you to interpret this as suppressing a more “natural” way to respond.  You may therefore give up and conclude that you are helpless to make a meaningful change in this type of skill.

A big part of the solution to this problem is to reread the section that discusses the skill, and then practice over and over in your mind a narrative that has you envisioning utilizing the skill.  When you can smoothly imagine in detail carrying out the skill, try it out again in real life.  You may have to do this a few times until you get it right.

Today, I will provide a little fun practice session to help to better learn the skill of being a wise friend to your angry self.

You and your Friend, Eric

Illustration by Deanna Martinez

You and your friend, Eric, are discussing the upcoming election.  Eric explains why he intends to vote for someone in the upcoming presidential election you believe would do an awful job.  After the discussion has gone on for awhile, eventually it becomes clear to you that neither of you are going to change your opinions.

It’s at this point that you feel your anger toward Eric rising up within you.  Before reading on, spend some time thinking about what you would now do. 

After thinking about this, consider trying to come up with a charming way to say to Eric you’d like to take some time to think about the discussion you have both been having and then leading the discussion on to another topic.  Envision in your mind exactly what you would say, and how you would say it.

Illustration by Deanna Martinez

After you have thought about this, see if your response includes summarizing for Eric his main points.  Then a smile, perhaps a good-nature pat on the back of Eric’s shoulder, and then a comment like, “Well Eric, by now you know my opinion about this and I certainly know yours.  We obviously disagree.  Nevertheless, I’m still very fond of you.”  Finally, a comment by you that indicates your willingness to continue the conversation after you had some time to reflect on what has already been said.

It is now later in the day.  You recall the conversation with Eric and anger rises up within you.  Think about what you would do to deal with this.

After thinking about this, reread last week’s post and compare and contrast it with what you came up with.  Practice this exercise until you can,

1. envision in your mind very quickly and smoothly coming up with a charming way to disengage with Eric;

2. describe how you wish to respond to your anger when it flares up after you leave Eric for the day.

When you can do this three times without using any notes, you will find that the next time a similar situation comes up, you will be able to handle it far better than you thought possible.
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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on. This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional intelligence. To begin at the very first post you can click HERE.

 

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anger conflict resolution criticism emotional intelligence psychological maturity stress Thich Nhat Hanh

BEING A WISE FRIEND TO YOUR ANGRY SELF, PART 1

In my last post,  CRITICISM AND ANGER, I discussed how sometimes when we are criticized we find ourselves getting angry.  At such times, it’s a good idea to have a well-practiced strategy to summarize the criticism that has been made and then to respectfully call for a break in the discussion to consider all that has been said.

Once you have removed yourself from the anger arousing situation, what are valuable things that you can do to take advantage of your cooling down period? In coming posts, I will discuss a variety of ideas, but today we will focus in on being a wise friend to your angry self.

Wisdom and Anger

If I was wise, how would I respond to a friend who was angry?  If my friend, Steve, was angry, I would gently invite him to take a walk in the country or park.

If he agreed to a stroll, as we went on our way I would listen to him in a caring manner.  If he said he’d rather sit and talk in a quiet place, or not talk at all, I’d offer to do that with him.

Similarly, when I become angry, if at all possible, I take myself for a walk and my friendly, supportive self listens in a caring way to my angry self.

My friendly self doesn’t try to get my angry self to suppress any anger, but rather, to freely express it, but only in private.

Over the years, I have found that whenever my friendly self spends time interacting with my angry self, after awhile my angry self calms down.  During the calm spell, I am far more open to reason.

Now, as you try this out with yourself, please keep in mind that your angry self does not seek to suppress any anger to reach this relatively calm state.  It will occur naturally without any effort at all. Just listen to yourself in a caring manner, and see for yourself what happens.

Once you are in a state of relative calm, you can begin to respond to the conditions that led to anger in a more reasonable manner.

There are some wonderful metaphors that can help you through this process of reaching a relative period of calm.  Thich Nhat Hanh, in his fine book, Anger: Wisdom for Cooling the Flames, reminds us that if we are wise, we do not seek to suppress our anger or wage war against it.  Instead, we can learn to view anger as an organic feeling.

Thich Nhat Hanh
Thich Nhat Hanh

“The practice” Hahn writes, “is to transform yourself.  If you don’t have garbage, you have nothing to use in order to make compost.  And if you have no compost, you have nothing to nourish the flower in you.  You need the suffering, the inflictions in you.  Since they are organic, you know that you can transform them and make good use of them.”

Another Hanh metaphor I like has us thinking of our anger as a potato that we have picked out of a garden.  When we first take it out of the soil it is dirty and hard.  It is not quite ready to provide us with an excellent form of nourishment.  It is much better to take some time to clean it up and then to have it sit in a warm oven for awhile.  Then it soon turns into something delicious.

Similarly, when anger first arises, it is very likely to be a poor form of nourishment.  In fact, it can even turn out to be poisonous.  You have to clean it up first, and then find the right place where it can best be turned into a valued experience.

Now, as you go through this calming period, you will notice your angry self chattering away, saying things like, “That idiot who made me angry is a stupid jerk.”  Other derogatory statements about the source of your anger may come to mind.  Perhaps you will think about how you can do harm to the person your mind is insulting.  This is part of the anger process.

At such times, see if you can observe your angry self in a nonjudgmental manner as this is happening.  If you can’t, there is no need to punish yourself.  Anger is a strong emotion.  Be as kind to yourself as you can throughout this process—just like a good, compassionate friend would.

observing sensationsFrom time to time, see if you can take a few seconds to observe the physical sensations you are experiencing.  The chattering in your mind may make this difficult, so if this does not happen, again you are not encouraged to punish yourself.  Just gently remind yourself that observing the physical sensations you are experiencing could be useful to do if you can.

Now, once you take maybe an hour or so to be a good pal to your “angry” self, even if you have calmed down at this point, if at all possible, don’t leap into trying to come up with a resolution to your angry conflict.  Give yourself a full week, whenever possible, to plan your next discussion with the person with whom you have an angry conflict.

Take advantage of this relacalmtively calm period to map out a strategy to address the concerns raised during the anger arousing situation.  If you come up with some ideas that sound promising, I encourage you to NOT commit to any one idea just yet.  Instead, afterwards, see if you can enter into some different activity unrelated to the conflict such as playing with the kids, doing some housework, watching a movie, going bowling, calling your mother, etc. It is best to take a break from the conflict for awhile and have a night to sleep on it.

This break from formally trying to figure out what your next step should be can be valuable for coming up with creative solutions.  During this period, you’re not badgering yourself to go step by step in any process.  You are aware that you have plenty of time before you will be expected to have a plan to move forward.  There is a reduction in any sense of pressure.  Moreover, your mind does need some rest.  The processing of anger arousing conflicts can be exhausting.

discussionToward the end of the week, if the conflict isn’t too personal, consider discussing what happened with some people you respect and trust.  Two or three heads are usually better than one.

Finally, shortly before meeting again the person with whom you are having the angry conflict, see if you can work up a heightened sense of determination to achieve your desire to resolve this conflict.  Keep in mind that the stress you have been experiencing is normal and fulfillment is not found in easy comfort, security, and routine, but rather in the continual growth in wisdom through what is learned from negative and positive experiences of an active, changing life.
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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on. This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional intelligence. To begin at the very first post you can click HERE.

Categories
Bullied conflict resolution criticism emotional intelligence psychological maturity stress

RESPONDING TO CRITICISM WHEN IT IS BEING PROVIDED BECAUSE THE CRITICIZER IS IN A BAD MOOD

Over the past few weeks, I have been discussing responding to criticism.

To become a master at responding to criticism we have to learn to figure out the reason why someone is criticizing us because different reasons require a different type of response. So far, we discussed four different reasons and how to respond to them:

  1. Criticism designed to encourage you to improve (see RESPONDING TO CRITICISM: FOUR LEVELS OF MATURITY and RESPONDING TO CRITICISM: THE MOST MATURE LEVEL)
  2. Playful teasing (see MAKING THE BUS MONITOR CRY: RATING HER RESPONSE)
  3. The desire to form a bond with a group by putting down non-group members (see MAKING THE BUS MONITOR CRY: WHY THE BOYS DID IT)
  4. Jealousy (see BEING CRITICIZED BECAUSE OF JEALOUSY)

Today we will focus on dealing with criticism that occurs because the criticizer is dealing with an overload of stress.

Consider the following parable.   

Bella in the Restaurant

Illustration by Deanna Martinez

Bella goes to her favorite Italian Restaurant on her first date with Gino.  Checking the menu, she starts having a desire for chicken parmigiana.  When she orders, the waiter says, “I think we might be out of chicken, but I know we have excellent eggplant parmigiana.  I’ll be right back and let you know.”  

Although Bella would prefer chicken parmigiana and thinks the manager is guilty of being wrong for not having enough chicken on hand, the eggplant parmigiana is something she would enjoy.  She feels a mild annoyance about this because she might not get exactly what she wants.  Although she is experiencing a conflict with the manager, she shrugs her shoulders and begins to discuss her day with the cute guy she came with.

Now, although Bella, on this day did not get angry, if she had experienced more than her usual amount of stress earlier in the day, even if the stress had absolutely nothing to do with what happened at the restaurant, the mild additional stress that she experienced at the restaurant when she learned it did not have the dinner she was hoping for could lead to a full anger episode.

Illustration by Deanna Martinez

Here we see Bella throwing over a table, but she might instead express her anger by taking it out on the boy she is with, or even you if you happened to be with her.  You might do something and find Bella launching one criticism after another at you.

When people get hot, are around a lot of noise, or have met up with one too many hassles, they oftentimes become irritable.  At such times they are more likely to say insulting things, to start shouting, or to put on a nasty looking face.

Now let’s say that you are not sure why Bella is criticizing you.  At first you respond as if Bella is simply criticizing you to encourage you to make some improvement.  Thus, your responses are beautifully consistent with level four and even level five on the five levels of maturity scale (see RESPONDING TO CRITICISM: FOUR LEVELS OF MATURITY and RESPONDING TO CRITICISM: THE MOST MATURE LEVEL).   But then you see that Bella is being far more critical of you than she usually is.  You begin to go down the list in your mind of other reasons people provide criticism besides encouraging improvement.

You begin to wonder if she is playfully teasing?  She doesn’t look like she has a little twinkle in her eyes that suggests her usual playfulness.  Instead she looks very, very, serious.

Hmmm.  You consider another possibility.  Perhaps she has a desire to form a bond with a group by putting down non-group members.  But there is no one else around that she knows.  In this setting at the restaurant this just doesn’t make a whole lot of sense.

Is she jealous of you?  This may be a possibility.  Perhaps she thought of something about you that made her jealous. You therefore apply the skills that you learned to use in the post titled BEING CRITICIZED BECAUSE OF JEALOUSY.

Despite your efforts, Bella continues to be hypercritical of you.  Now what might be a helpful way to respond?

If you find that Bella begins to insult you for no apparent reason or for something so trivial that it is hard to believe she is so worked up about it, you might feel puzzled.  You might feel that you’ve been mistreated and begin to insult her back.  If she’s already in a crabby mood, do you think returning insults will be helpful?

If someone starts to insult you in a manner that doesn’t seem to make a whole lot of sense, one useful thing to say to yourself is, “Maybe the insults don’t have much to do with me.  Maybe the insulter has become overly stressed out.”

To test your theory it may be helpful to softly ask, “Is everything all right, Bella?”  Then, some empathic listening may be all that is needed.
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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on. This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional intelligence. To begin at the very first post you can click HERE.

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conflict resolution

INSULTING CRITICISM: WHAT CAN YOU DO ABOUT IT?

For the past few weeks we have been thinking about criticism. We noted that one reason that criticism is hard to bear for many of us is because of the way many people often provide criticism.  Because it is often provided with shouting, glares, name calling and threats it is understandable that you might start to get defensive as soon as you begin to hear someone criticizing you.  But these negative actions don’t have to be part of negative criticism.

When these negative actions are used, what is the best way to respond? I recently discussed this with some fellow folks who, like me, grew up in Brooklyn. Some of the suggestions were:

Walk away because they are not worth it

Say, “Up your nose with a rubber hose.”

Say, “You talking’ to me!”

Say, “Sticks and stones will break my bones but words will never harm me.”

Say, “I’m rubber, you’re glue. Whatever you say bounces off me and sticks on you.”

Roll with the punches. Until no matter what, nothing stops it. Then don’t be nice.

Say, “Your mother.” 

confidenceIn my view, there is as alternative perspective well worth considering. People who are masters at dealing with criticism are confident that they are fully prepared to carry out a plan that can effectively deal with insults. Moreover, they are confident that they can carry out the plan in a manner that will enhance their reputation and protect their personal freedom.

This plan can take a variety of forms. What might feel right for one person might not feel right to another. And so, here I will propose a plan that is just a starting point for your consideration.

The Plan

When you are being criticized in a manner that you don’t like, this is NOT the time to criticize the criticizer’s style. The first thing to do is to model for the criticizer a high level of maturity in responding to criticism.  Here’s what that might look like:

listening 1Listen to the criticizer in a supportive, warm, friendly style. Then make it clear that you fully understand what was said. This means that you summarize what you heard and ask if your summary is accurate. Then spend some time showing that you are thinking about the criticism by pausing, perhaps rubbing your chin and asking a question or two to clarify the criticizer’s position. If, after thinking about the criticism, the criticism is deemed to be correct, make a statement that frankly indicates the ideas have merit and you intend to use them in the future. If you are not sure if you agree, make a statement indicating that you are very interested in what was said, you plan to think a little more about this over the next few days and then you’ll be ready to discuss this further.  If after thinking about the criticism you feel the criticism is incorrect, make a statement designed to disagree without being disagreeable. More specifically, a sense of humor, some listening in a caring way and a few smiles help to traverse rough terrain. As the episode winds down, encouraged the criticizer to feel comfortable communicating suggestions in the future.

An Example of An Approach I Am Not recommending

After being criticized because you forgot to pick up bananas when you went shopping and the criticizer had said, While shouting “You idiot, you forgot to pick up bananas.”

“Don’t call me an idiot! Who do you think you’re talking to! You’re the idiot.!”

An Example Of More Helpful Approach

After the same negative criticism in the last example you simply reply, “You’re upset because I forgot the bananas,” said with caring in your voice. You now have shown that you have heard the criticism without returning any insults and your tone indicates you are taking the criticism seriously, and you care the criticizer is upset. If you think the criticizer is wrong for the criticism, it may not be the time to point this out. Waiting until a period to calming down might be a wiser choice. But let’s say you had an agreement that whatever was to be picked up at the store would be written on a shopping list, and the criticizer had failed to write “bananas,” you might gently point that out.

Now that you have modeled how to respond to criticism in a mature manner, wait until the insulter has had some time to calm down.  Then you can negotiate from a position of strength. Begin by first asking yourself what you didn’t like about how you had been treated and how you wish to be treated in the future if a similar set of circumstances should arise. Then consider having the following discussion with the criticizer:

Illustration by Eric Sailer

Once you made your position clear, listen to the reply in a caring way. Some of the reply of the criticizer might be negative criticism of the approach that you are advocating. Respond in a way that matches the response to negative criticism that I describe above.

This approach requires practice. I suggest you do it with a friend over three separate times over a three week period. The practice sessions would involve you pretending you are playing a part of a mature person in a play. You may feel at first that the part is not really the authentic person that you are, but with practice it will begin to feel more and more natural, especially if you are convinced that your old way of handling these situations have not been helpful.

You now have had an opportunity to look over this plan. Over the course of the following week, if you will, think about what you like about this plan, what doesn’t feel right to you, and how you would change it.

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on.  This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional intelligence.  To begin at the very first post you can click HERE.

Categories
conflict resolution

CRITICISM AND WISDOM

John Stewart Mill

In my last blog post we began to take up the question, “Is criticism bad?”  There, we concluded with a King Solomon proverb that declares that if you criticize the wise man he will love you and become even wiser.

Illustration by Eric Sailer

Now I understand that for many people the idea of criticism is joined with the way criticism has been presented to them over the years.  For many, criticism has come along with shouting, name calling, threats, punishment, a slap in the face, or even worse. It is therefore understandable that for many the whole idea of criticism includes such actions and how they feel when they meet up with such actions.  This blog will soon be addressing the various actions and feelings that too often show up alongside criticism and what can be done about them.  But, for today, let’s see if we can look at criticism without these complicating issues.

John Stuart Mill wrote back in 1859, a brilliant little book titled On Liberty.  There he declares, like the Solomon proverb, that there is great value that comes from criticism.

Illustration by Jack Star Rubin

According to Mr. Mill, if people criticize us, even for holding an opinion we are very sure of, “let us thank them for it, open our minds to listen to them, and rejoice…”  Mr. Mill does not merely declare that this is so; he spends many pages explaining the reasons for his position.  For example:

“In the case of any person whose judgment is really deserving of confidence, how has it become so?  Because he has kept his mind open to criticism of his opinions and conduct.  Because it has been his practice to listen to all that could be said against him; to profit by as much of it as was just, and expound to himself, and upon occasion to others, the fallacy of what was fallacious.  Because he has felt, that the only way in which a human being can make some approach to knowing the whole of a subject, is by hearing what can be said about it by persons of every variety of opinion, and studying all modes in which it can be looked at by every character of mind.  No wise man ever acquired his wisdom in any mode but this; nor is it the nature of human intellect to become wise in any other manner.  The steady habit of correcting and completing his own opinion by collating it with those of others, so far from causing doubt and hesitation in carrying it into practice, is the only stable foundation for a just reliance on it:  for, being cognizant of all that can, at least obviously, be said against him, and having taken up his position against all gainsayers knowing that he has sought for objections and difficulties, instead of avoiding them, and has shut out no light which can be thrown upon the subject from any quarter—fie has a right to think his judgment better than that of any person, or any multitude, who have not gone through a similar process.”

I suggest printing these words of Mr. Mill out and sticking the printout on your refrigerator door.  Let this be an aid to remind you to reread Mill’s words three or four times over the course of the following week. Deepening your understanding of the principles that exist in these words is an essential step toward learning how to foster respect within yourself, and from others.

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on.  This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional intelligence.  To begin at the very first post you can click HERE.

Categories
conflict resolution

IS CRITICISM BAD?

In the last blog post, when Marie became frustrated at Carl’s opinion, she criticized it by shouting at Carl and calling him names.

Illustration by Deanna Martinez

Carl ended up feeling insulted.  I then criticized Marie’s style of criticism.

Although I know that sometimes people, when criticized, feel insulted, sometimes when I’m doing my counseling routine, I criticize anyway.

Illustration by Aviva Maltin

“Are you saying I did something wrong?!” Barbara shouts.

 

Some say about criticism, “If you don’t have anything good to say, don’t say anything at all!  An alternative position is that criticism is the mechanism by which better solutions are found and better decisions are made.

To answer the question “Is criticism bad?” we have to first make sure we understand what “criticism” is.

WHAT DO WE MEAN BY CRITICISM?

My handy Webster’s Ninth Collegiate Dictionary tells us that “criticize” means, “1: to consider the merits and demerits of and judge accordingly : EVALUATE  2: to find fault with : point out the faults of.”

You may have noticed that in Webster’s definition of “criticize,” the word “EVALUATE” is in all capital letters.  This is the main idea regarding this concept.  Therefore, for the purposes of this blog, if someone evaluates something as positive, negative, neutral, or any point in between, the evaluator has made a criticism.

Because “criticism” is so often associated with an unfavorable evaluation, to avoid confusion, let’s distinguish between the various types of criticism by using the words negative criticism for unfavorable evaluations, neutral criticism for evaluations that leave the evaluator feeling neither positive nor negative about what has been evaluated, and positive criticism for favorable evaluations.

Some people believe only negative criticism can start a conflict.   But even positive criticism can lead to a conflict.

The Head of a Law Firm Parable

Illustration by Lois Hubertz

Linda is the head of a big law firm.  One day she writes an argument defending one of her clients.  In an effort to improve it before sending it out to the judge, she gives it to two of her assistants, Gail and Henry, and asks them to criticize it. 

A few hours later, Gail returns it to her boss with some red ink marks that point out two mistakes.  In the margins next to the red marks are clear descriptions written by Gail explaining why she views them as mistakes and how they may be fixed.  Linda, after carefully looking over Gail’s criticism, ends up agreeing with her, makes the corrections, and as a result believes her argument to the judge will be significantly better. 

Henry, in contrast, several days later, comes to Linda’s office and says that he has carefully looked over the argument and it is great.  He says, further, that he was unable to find a single fault in the argument, and then compliments Linda on how brilliant she is.  Henry offers nothing but positive criticism to Linda.      

Linda is very pleased with Gail’s work but not Henry’s.  In fact, Linda now believes she has a conflict with Henry.  The conflict can be described as follows:  Linda desires to provide arguments defending her clients with as few mistakes as possible and interfering with this Henry did not find the faults in her most recent argument.  Linda believes that Henry is guilty of acting wrong by providing useless compliments.

In this Head of a Law Firm parable, negative criticism was viewed as a good thing, and the positive criticism led to a conflict.  Hmmm.

In closing today’s post, let’s take a look at what King Solomon has to say on this topic.

Illustration by Jack Star Rubin

“[H]e who criticizes a wicked man incurs injury.  Do not criticize a scoffer, or he will hate you; criticize a wise man, and he will love you.  Give instruction to a wise man, and he will be still wiser; teach a righteous man and he will increase in learning.”(Proverbs 9)

The first sentence of this proverb tells us that a wicked man, when criticized, injures the criticizer.

Illustration by Deanna Martinez

However, Solomon declares that the wise man loves you if you criticize him.  Hmmm.  Let’s think on this for the week, and then, in my next post I’ll return to this topic.

Assignment: Describe a recent time when someone criticized you. Include how you responded in terms of how you felt and acted.

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on.  This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional intelligence.  To begin at the very first post you can click HERE.