Categories
conflict resolution De-escalation George Floyd

De-escalation With George Floyd

Welcome to From Insults To Respect. 

As I write this post, we are into the third week of the trial of former police officer Derek Chauvin. The trial involves Mr Chauvin’s use of force with George Floyd, which began when a store employer from Cup Foods was paid by Floyd with a counterfeit $20 bill to purchase some cigarettes. When a store employer demanded that Floyd return the cigarettes, he refused, and consequently the employer called the police.

At 8:08, police officers Kueng and Lane arrived, briefly entered Cup Foods, and then crossed the street to Floyd’s SUV. At 8:12, a mere four minutes after arriving, the two officers had handcuffed Floyd, and Kueng had assisted Floyd to sit on the sidewalk against the wall in front of a restaurant.

At 8:13, Kueng and Lane told Floyd he was under arrest and walked him to their police car across the street. When the officers tried to get Floyd to enter the back of the police car, Floyd fell to his knees, clearly not wanting to enter the vehicle, and he explained, he was not resisting, but that he was recovering from COVID-19, that he was claustrophobic, had anxiety, and that he did not want to sit in the car. Despite this, Kueng and Lane continued to try to put him in the car, while Floyd begged them not to, repeatedly saying “I can’t breathe” and offering to lie on the ground instead.

At 8:17, officers Chauvin and Thao arrived in another police car, joining Kueng and Lane and two other officers who arrived in another police car, with Chauvin assuming command. By 8:19, two minutes after arriving, Chauvin pulls Floyd away from the police car, Floyd falls to the pavement, and while Floyd lay on his chest with his cheek to the ground, still handcuffed, Chauvin begins to press his knee against Floyd’s neck. Meanwhile, Kueng applies pressure to Floyd’s torso, and Lane applies pressure to Floyd’s legs.

By now, anyone reading this post well knows that after more than nine minutes with Mr Chauvin holding his knee against Mr Floyd’s neck, Mr Floyd ends up dead.

A Call For More De-Escalation Training

Shortly after this awful incident, the media became awash with calls for police to learn de-escalation strategies. According to a Scientific American article, “de-escalation aims to decrease the use of force against civilians by teaching officers techniques to slow things down and use time, space and communication to find an alternative.” Moreover, the article reports that:

In 2016 Campaign Zero—a law-enforcement reform initiative developed by Black Lives Matter activists—helped conduct an analysis of 91 police departments in the largest U.S. cities. The study found that de-escalation mandates were associated with lower rates of police killings and fewer officers being killed or assaulted in the line of duty—even after accounting for a number of departmental and social factors.

I found myself pleased to see so many were thinking about de-escalation after this awful incident. Nevertheless, I became frustrated because none of the articles bothered to describe in a detailed manner what a de-escalation approach would look like starting at the point Chauvin arrived to arrest Floyd. So, I thought it would be worthwhile for me to offer one approach for your consideration.

A Proposed De-escalation Approach For Dealing With The Type Of Situation Chauvin Faced

In the situation we are discussing when Chauvin arrived and assumed command, Floyd had no weapon and his hands were handcuffed behind his back. Let’s imagine it was me who assumed command in this type of situation.

Me to officers on the scene: What’s going on?

Officer Lane: We are trying to arrest Mr Floyd for allegedly trying to pass a fake $20 bill to buy cigarettes. Mr Floyd is reluctant to be placed in the patrol car.

Me: Did he explain why?

Officer Lane: He said he is recovering from COVID-19, that he’s claustrophobic, has anxiety, and when we tried to get him in the car he began to cry out that he is having trouble breathing. He says he is willing to lie down on the ground instead.

Me: Okay, let’s stop trying to push him into the car, and give me some time to discuss this with Mr Floyd. [I go over to Mr Floyd, and say] Hi Mr Floyd, I’m Officer Jeff Rubin, how are you?

Mr Floyd: I can’t get into the car, I’m claustrophobic, and when they try to put me in there, I start to have trouble breathing.

Me: I see. I understand being claustrophobic can bring on an anxiety attack, and that can make breathing hard. I’m here to see if I can help. Let’s slow things down. I’m not going to rush you to do anything. Take some time to catch your breath. Is there anything I can get for you, a drink, or something else?

Mr Floyd: No, I just need to settle down for a few minutes.

Me: That’s fine. Take your time. Please keep in mind this whole incident involves a fake $20 bill and a few cigarettes. The last thing that you want to do is to end up with a resisting arrest charge, or even worse, an assaulting an officer charge, both much more serious charges. If we bring you in without any more trouble, I’ll write in my report that you had some anxiety about getting into the police car but after a little breather, you were fully cooperative. That would be enormously helpful for you. So, take all the time you need to settle down, and let me know if I can be of any help in any way. [Then I would wait, planning to not say anything for up to fifteen minutes, unless Floyd begins to show some indication he wanted to express his anxiety about what he is experiencing. If so, I would empathize with his feelings. To illustrate this, let’s see what that might look like in our next exchange].

Mr Floyd: Oh, man, when my brother Philo finds out about this, man, he’s gonna kill me. Oh, man!

Me, showing concern: You’re worried how your brother is going to take this.

Mr Floyd: Man, he’s gonna go nuts! 

Me: It’s not a pleasant feeling when someone in your family gets upset with you, is it?

Mr Floyd: Man! (Then, after a brief pause) He’ll stick by me though, he always does.

Me: Nice.

Me, after 15 minutes has passed: How are you doing now, Mr Floyd? 

Mr Floyd: I still need a few more minutes.

Me: OK, take a little more time. Keep in mind that we can move you into the car real slow, and I’ll go with you for the ride if you want. We can talk the whole way, and the whole ride will be over in 5 minutes. You want to give that a try?

Mr Floyd: Oh my God, my kids! What am I gonna do about them?

Me: It sounds to me like you really care about your kids (said in a warm and concerned tone).

Mr Floyd: I got five of them, and two grandkids. When I lost my job because of Covid, man, I haven’t been much help.

Me: This Covid virus has really turned a lot of lives upside down (said sadly). 

Five minutes later, me: Are you starting to get ready?

Mr Floyd: Not yet, I still need some time to deal with this. Maybe I could use a drink of water.

Me: Officer Lane, please go in the store and buy a bottle of water for Mr Floyd. I’ll reimburse you out of petty cash.

Discussion

Dr Jeffrey Rubin

By now, you have gotten a sense of how I would have handled the situation. Every 15 minutes I would ask Mr Floyd how he is doing, empathize, and then ask him calmly if he was ready to give it a try to go to the station. From time to time I would tell him that if he starts to try and becomes too anxious, he could sit back down on the pavement until he is ready to try again.

Now, this approach may seem like it would take way too long for busy police officers to carry out, but bear in mind that the way Chauvin handled the situation, hundreds of hours and millions of dollars have been consumed. Also bear in mind that most people who are being arrested quickly cooperate with police officers to avoid being charged with resisting arrest. From my experience, typically the approach I’m advocating comes to an end within 15 to 30 minutes because people get tired of just sitting on the pavement with pedestrians passing by with puzzled looks on their faces.

So, there you have it, one specific description of what a de-escalation approach might look like. I present it as a jumping off point for further discussions on this deeply troubling episode. To my readers, please, if you will, chime in with suggestions about what you don’t like about this approach, and what might be an improvement.

My Best,
Jeff

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on. This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional and social intelligence. To begin at the very first post you can click HERE.

 

Categories
Advice to a depressed daughter conflict resolution

William James’s Advice to His Depressed Daughter

Welcome to From Insults To Respect. Today’s topic: How might parents wisely respond to their teenager’s experience with depression?

Imagine your thirteen-year-old teenage daughter begins to express a concern about being depressed. Many in the psychiatric profession, heavily backed up by the pharmaceutical industry, would urge you to make an appointment with a psychiatrist as fast as you can. That approach typically leads to the doctor encouraging your daughter to take pills referred to as “antidepressants.” The main argument that is made for beginning this type of treatment is, “untreated depression is associated with an increased risk of suicide.”

This fear arousing comment frequently works because parents tend to jump from this statement to the thought that treatment with so-called antidepressants either eliminates this risk or significantly reduces it. But a large body of evidence suggests just the opposite: That the use of antidepressants doesn’t reduce the risk of suicide, but actually appears to increase it. At the same time many studies have been suggesting that depression is an inherently temporal phenomenon and most episodes will remit spontaneously even in the absence of treatment. There is reason to believe that depression is often beneficial and an adaptation that evolved because it keeps individuals focused on complex social issues until they can be resolved. Medications, although they sometimes appear to work by suppressing symptoms, they do so in a manner that leaves the underlying episode unaddressed and patients at elevated risk of relapse whenever they are taken away. Moreover, these drugs are associated with a number of troubling side effects, and many find that once they start using them, stopping them can lead to some awful withdrawal reactions that are far worse than the initial experience of depression.

Long before these drugs became available, William James, arguably the most brilliant American psychologist of all time, was forced to address his 13-year-old daughter’s struggle with depression. This was back in May 1900, while James was himself suffering from heart problems.

After failing to get satisfactory care from doctors in the United States, professor James and his wife went to Europe to see if he could find a more helpful doctor. His daughter, Peg, was left with family friends, Mr. and Mrs. Clarke, and their children. Upon receiving several letters from Peg expressing the difficulties she was going through, James wrote her a long, thoughtful reply, which I present for your consideration.

The Letter

Darling Peg,

Your letter came last night and explained sufficiently the cause of your long silence. You have evidently been in a bad state of spirits again, and dissatisfied with your environment; and I judge that you have been still more dissatisfied with the inner state of trying to consume your own smoke, and grin and bear it, so as to carry out your mother’s behests made after the time when you scared us so by your inexplicable tragic outcries in those earlier letters. Well! I believe you have been trying to do the manly thing under difficult circumstances, but one learns only gradually to do the best thing; and the best thing for you would be to write at least weekly, if only a post-card, and say just how things are going. If you are in bad spirits, there is no harm whatever in communicating that fact, and defining the character of it, or describing it as exactly as you like. The bad thing is to pour out the contents of one’s bad spirits on others and leave them with it, as it were, on their hands, as if it was for them to do something about it. That was what you did in your other letter which alarmed us so, for your shrieks of anguish were so excessive, and so unexplained by anything you told us in the way of fact, that we didn’t know but what you had suddenly gone crazy. That is the worst sort of thing you can do. The middle sort of thing is what you do this time—namely, keep silent for more than a fortnight, and when you do write, still write mysteriously about your sorrows, not quite open enough.

Now, my dear little girl, you have come to an age when the inward life develops and when some people (and on the whole those who have most of a destiny) find that all is not a bed of roses. Among other things there will be waves of terrible sadness, which last sometimes for days; and dissatisfaction with one’s self, and irritation at others, and anger at circumstances and stony insensibility, etc., etc., which taken together form a melancholy. Now, painful as it is, this is sent to us for an enlightenment. It always passes off, and we learn about life from it, and we ought to learn a great many good things if we react on it rightly. 

[From margin] (For instance, you learn how good a thing your home is, and your country, and your brothers, and you may learn to be more considerate of other people, who, you now learn, may have their inner weaknesses and sufferings, too.) 

Many persons take a kind of sickly delight in hugging it; and some sentimental ones may even be proud of it, as showing a fine sorrowful kind of sensibility. Such persons make a regular habit of the luxury of woe. That is the worst possible reaction on it. It is usually a sort of disease, when we get it strong, arising from the organism having generated some poison in the blood; and we mustn’t submit to it an hour longer than we can help, but jump at every chance to attend to anything cheerful or comic or take part in anything active that will divert us from our mean, pining inward state of feeling. When it passes off, as I said, we know more than we did before. And we must try to make it last as short a time as possible. The worst of it often is that, while we are in it, we don’t want to get out of it. We hate it, and yet we prefer staying in it—that is part of the disease. If we find ourselves like that, we must make ourselves do something different, go with people, speak cheerfully, set ourselves to some hard work, make ourselves sweat, etc.; and that is the good way of reacting that makes of us a valuable character. The disease makes you think of yourself all the time; and the way out of it is to keep as busy as we can thinking of things and other people—no matter what’s the matter with our self.

I have no doubt you are doing as well as you know how, darling little Peg; but we have to learn everything, and I also have no doubt that you’ll manage it better if you ever have more of it, and soon it will fade away, simply leaving you with more experience. The great thing for you now, I should suppose, would be to enter as friendly as possible into the interest of the Clarke children. If you like them, or acted as if you like them, you need not trouble about the question of whether they like you or not. They probably will, fast enough; and if they don’t, it will be their funeral, not yours. But this is a great lecture, so I will stop. The great thing is that it is all true….

At this point in the letter, James changes the subject, explaining how his treatment for his heart problem is going, what he has been doing to deal with things back home even though he is thousands of miles away, and expressing frustration about the cold, sunless weather.  He then concludes:

Your mother is sleeping, and will doubtless add a word to this when she wakes. Keep a merry heart—“time and hour run through the roughest day”—and believe me ever your most loving  

W.J.

How did Peg end up after receiving this letter? She wrote to her mother that, “Papa’s letter was a beautiful one; it cheered me immensely.” She also said she was determined to act upon Papa’s advice; and “with God’s help I think I shall be a better girl.”

She went on to attend Bryn Mawr College, acted in a couple of plays, married, and had two children. She was viewed as the best of citizens in San Francisco, working with the civil rights group, supporting the Community Chest operations and heading up the Ladies’ Protection and Relief, and devoted her time as war began in 1939 to British War Relief. Throughout her life, she did have two more bouts with depression, but she handled them well. The last one, at her husband’s urging, she went with him hiking in the foothills near Santa Clara, and after a while, the exhilarating experience of being in the wonderful and exhilarating landscape, along with the lively exercise, led to the depression passing. The family legend pronounced this a California cure for a New England psychological illness.

My Interpretation

Dr Jeffrey Rubin

The letter begins as a response to a letter Peg had written to her parents after a long silence. Apparently, she had been led to be silent because of her mother’s urging that when she is in a bad state of spirits she should try to “consume her own smoke,” and grin and bear it.

For those who are not familiar with the phrase, it means to accept aggravations in silence and to react with an extra effort of hard work so that those about you may not be annoyed with the smoke, dust, and soot of your complaints. Plainly, James was not satisfied with this approach. Thus he explains to Peg that the best thing for her to do is to communicate with her parents at least weekly about how she is doing, including sharing with them if she is in bad spirits and describing it exactly as she would like.

James’ next words may sound contradictory. He tells Peg the worst thing for her to do is to pour out the contents of her bad spirits on others. And then he writes that because she refers to her sorrow in her most recent letter in too mysterious a manner, he wishes that she be more open about it.

I’m not really sure what distinction James was trying to make here. My best guess is he was trying to encourage her to avoid TAKING OUT her sad/upset feelings on others, but still speak openly about what she is feeling, at least to her parents.

James, in the end, chose to encourage Peg to express what she is going through as she wishes. I like this, particularly if what she expresses is to be received with empathy and love. Note that James signs off his letter with the words, “…believe me ever your most loving W.J.” I think this strikes exactly the right tone.

Elsewhere in the letter, James begins to frame Peg’s experience as helpful for producing “an enlightenment,” if “we react on it rightly.” The wrong way, according to James, is to get into the habit of accepting the woe without doing anything constructive about it. The right way is “to jump at every chance to attend to anything cheerful or comic or take part in anything active that will divert us from our mean, pining inward state of feeling.”

It is interesting that James suggests that when we act wrongly, it is “usually a sort of disease, when we get it strong, arising from the organism having generated some poison in the blood.” Two years later, in his classic book The Varieties of Religious Experience, he refers to this type of biological theory as “simple-minded” and “superficial medical talk.” To explain his position, he wrote that many so-called “healthy-minded” individuals believe that those who worry are “morbid minded” and “diseased,” but it may very well be true that “the world’s meaning most comes home to us when we lay them most to heart.” Like James, I view framing these challenging experiences as a type of disease as flawed. It is much more helpful to view them as useful tools that, if handled well, can potentially provide us with some enlightenment.

I also agree with James that there is a right way and a wrong way to deal constructively with our feelings of woe, but perhaps we differ on some specifics of what is to be viewed as wrong. James claimed in the letter that we must try to make our sad feelings last as briefly as possible and not an hour longer than we can help.

I believe that, rather than fighting against melancholy, we should allow ourselves some time to be with it, just as we would if an old friend came to visit. We can spend this time observing, in a nonjudgmental manner, the emotions drifting through us in a manner similar to a scientist observing a flock of birds flying off in the distant sky. When it comes to grief, we need not set some artificial time limit by which we “should be” through with the process.

Nevertheless, just as when a friend visits, after a while we come to recognize that it is best to move on to other valuable activities, just as James recommends. But later, we can go back to letting ourselves take some time to be with our sad feelings once again, going back and forth like this until the roughest parts of these experiences have passed. For me, taking time to be with my feelings like this, and also taking time to respond as James suggests, works very well. Similarly, if we can teach our children to accept and handle these ebbs and flows, it is likely to benefit us both.

I’m not suggesting that James would disagree with me on this issue. His encouragement for Peg to fully express her feelings to him and her mother at least weekly allows her to be fully and regularly with her feelings. Recent research indicates that folks going through a period of depression, if they write about what they are experiencing for a period of time, referred to as expressive writing, can be enormously helpful. He wrote his letter to Peg when he wasn’t feeling well, and in a day or two, with more time to reflect, he no doubt would have added far more nuance to this topic, some of which might well be in line with my own views.

Although the letter should not be viewed as a full account of James’ position on what to say to a child under similar circumstances, I offer it because it provides some relevant ideas for 21st-century parents to consider when deciding how best to respond to their children’s struggles.

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on. This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional intelligence. To begin at the very first post you can click HERE.

Categories
conflict management conflict resolution Responding to Criticism

Responding Maturely to Criticism: A New Example

Welcome to From Insults to Respect.

Regular readers know that I have been presenting the theory that a powerful way to increase the respect that others have for you, and the respect you have for yourself, is to become a master at responding to criticism. To that end, I have presented a model that describes five levels of maturity for responding to criticism (see HERE and HERE). In this model, level 1 is viewed as the least mature, level 2 is viewed as more mature, and so on up to level 5. In addition to describing each of these levels, I presented the case that this model makes sense (see HERE and HERE), and I have, from time to time, provided examples of people using the most mature level in order to help individuals who choose to perfect this skill (see HERE, HERE, and HERE). Today, we will once again look over all five levels, and then, after a quick look at a level 5 example we discussed in an earlier post, we’ll then take an in depth look at a fresh new example.

Let’s take a look at these five levels.

Five Levels of Responding to Criticism

1.  This level requires displaying one or more of the following:

  • Weeps or sobs with tears or pouts without also using level 4 response
  • Physically attacks the criticizer
  • Damages property

2.  This level requires displaying one or more of the following:

  • Insults the criticizer (either with words, hand gestures, the sticking out of a tongue, the rolling of the eyes, or smirks)
  • Glares at the criticizer
  • Threatens the criticizer
  • Punches, kicks, or throws an object without physically hurting someone or damaging anything
  • Criticizes the criticizer without first fully addressing the original criticism.

3.  This level requires displaying one or both of the following:

  • Displays defensiveness without directly insulting the criticizer (raising voice’s volume or pitch)
  • Displays a lack of interest either by verbally indicating this, or with nonverbal cues, or complete silence. 

Illustration by Deanna Martinez4.  Level 4 individuals listen to the criticizer in a supportive, warm, friendly style, and then make it clear that they fully understand what was said.  Moreover, they put the criticizer at ease by making statements that indicate that the wise learn from criticism.  Some time is spent on showing that they are thinking about the criticism.  If, after thinking about the criticism the criticism is deemed to be correct, they make a statement frankly indicating, “I can see your ideas have merit and I intend to use them in the future.”  If they are not sure if they agree, they make a statement indicating that they are very interested in what was said, plan to think a little more about this over the next few days, and then they will be ready to discuss this further.  If, after thinking about the criticism, the criticism is deemed to be incorrect, a statement is made designed to disagree without being disagreeable.  More specifically, a sense of humor, some listening in a caring way and a few smiles help to traverse rough terrain.  As the episode winds down, the criticizer is encouraged to feel comfortable communicating suggestions in the future.

5.  In addition to actions consistent with level 4, people responding to criticism in a manner consistent with level 5 seek ways to use, whenever they disagree with the criticism, a technique known as steering in the direction the criticizer would prefer to go.  That is, rather than just disagreeing without being disagreeable, the criticized person seeks to find a new choice of action that creatively utilizes some aspect suggested from the criticism.  Steering cannot be incorporated into all situations, but it is an additional goal of the most mature individuals.

An Old Example and A New Example of a Level 5 Response

Old Example: Here’s a quick example of my responding to criticism at level 5 that I discussed in an earlier post. My wife, Andrea, and I were getting dressed to go to a party.  When Andrea saw what shirt I put on, she criticized my choice, saying, “That’s not quite right for this occasion.”

Although I disagreed with her, before I began to tell her I disagreed, I silently asked myself, “Can I steer in the direction of Andrea’s criticism?”

I quickly realized that I have two other shirts that I would enjoy wearing to this party as much as the one I initially picked out. And so, I pulled them out of my closet and said, “Well, since you don’t like the one I picked out for this evening, how about either of these two?”

“Oh,” she says, “the one on the left would be perfect. Thanks, dear.”

Notice that despite disagreeing with Andrea’s criticism, I found a way to reach an agreement with which both of us were satisfied. Andrea felt that I listened to her concern and was appreciative that I would make an adjustment to please her.

New Example: Today’s new example comes from a beautifully written book I happened to be reading, The Known World, by Edward P. Jones. The story takes place in Virginia mostly before the Civil War. In this part of the story, a conflict has sprung up in the county involving Harvey and Clarence.

Harvey has sold to Clarence for $15 a scrawny cow with practically no meat on its bones. Prior to the deal, Harvey had lied to Clarence, claiming that the cow was a good milker, though in fact more milk fell from the sky than from the cow. After the sale, when Clarence found this out, he was getting pretty frustrated, but then one day, all of a sudden, the cow turned into an excellent milker, and continued to be so. When Harvey found out about this, he wanted the cow back because a cow flowing with milk was not what he had taken $15 for.

When Clarence refused, a feud began, with threats and guns being fired, some of the bullets landing pretty near the children. So, Clarence’s wife, Beth Ann, went to Sheriff John Skiffington. “We will kill him or he will kill us,” she cried.

When Sheriff Skiffington gets Clarence, Beth, and Harvey together to try to settle the conflict…

“You sell Clarence and Beth Ann that cow?” Skiffington asked Harvey.

“Yes, I did, John.”

“Well, that should be the end of it, Harvey,” Skiffington said. “The law is on Clarence’s side. Square bargain. Clean deal.”

It is at this point Harvey begins to criticize Sheriff John Skiffington’s position.

“Now wait here a minute, John,” Harvey said. “Maybe I shoulda got to you first and pled my case, steada bein second to testify like I am.”

“John, you can see what we had to wrestle with out here,” Beth Ann said. “This kinda talk and bullets to keep em company.”

“The only bullets were from your side.” Harvey looked at Skiffington. “Or are you to believe all her side on that too? Maybe if Clarence would stiffen up a—”

“I take no side but the right one,” Skiffington said to Harvey, and if you don’t believe that then you can turn around and go home.” He waited. “I ain’t got time to waste on this cow business, Harvey.” He and Harvey were now facing each other. Beth Ann knew enough about life to know when things were dancing their way so she was quiet. Skiffington stepped to Harvey so that they were but two feet apart. You tell me this, Harvey, if that cow had died a day after you sold it to him, a day after now. No, not a day, not even a day. One hour after you sold it to him, just long enough for Clarence to lead the thing from your place, over the rise to his place so all them hooves are standing on his land and he owned it free and clear and then it up and drop dead on him, would you give him his money back? Would you think you sold him a dead cow and give him his money back? Now would you?”

“I’d feel it was the right thing maybe, seeing as how…I mean after all, the cow didn’t live long anough…”

Skiffington was disappointed in the answer but he knew he should not have been. He took Harvey’s shoulder and they walked away from everyone. “You sold him the cow, Harvey, and there ain’t a thing I can do. There ain’t even nothing President Fillmore can do. You know that if I thought there was something wrong, that if Beth Ann and Clarence was wrong in any way, I would stand up for you. I would move heaven and earth to make it right for you Harvey. Do you understand me?”

“Yes, John, I do.”

“I’m sorry. I don’t want any more bad things between you two men, not a one. Do you understand me, Harvey?”

“Yes, John, I do.”

“I’ll say this to you: Twice a week you send two of your chaps over here with whatever they can carry to take back some milk . But only two of them chaps, Harvey, and just twice a week. No return trips for that day. One trip and that’s all. And never you or your wife are to come.”

Harvey wiped his mouth with his hand, then wiped his brow with his sleeved arm. His eyes teared because he had gotten the worst of it after setting out with a plan five weeks before that should have left him on top with $15. He nodded.

“Stand here,” Skiffington said and went back to Clarence and Beth Ann, who agreed to what he had told Harvey.“John, am I gonna have any more trouble outa him, shooting trouble?” Beth Ann asked.

“Will this end it, John?” Clarence  asked.

“There won’t be no more. No more of this.”

“By whose word then, John?” Beth Ann said. “His word or your word.”

“First his word, then backed up by my word,” Skiffington said.” Good,” and she shook Skiffington’s hand and then he shook her husband’s hand.

Skiffington went back to Harvey. “If things stay peaceful, then there might be more days with milk for you, Harvey, but that has to come from Clarence and Beth. They can give you more days ’cause it’s their property.” Harvey nodded. He turned to leave. “And, Harvey, if someone shoots at Clarence again, I will come out to get you, and it will be a different world for you, your wife and your chaps.”

Discussion

In the above scenario, Harvey has a conflict with Clarence and Beth. When Sheriff John Skiffington is asked to help resolve the conflict, the sheriff expresses his opinion that the law is on Clarence and Beth’s side and therefore the sale of the cow is final and that should be the end of the conflict. It is at this point that Harvey criticizes the sheriff, saying in essence, that the sheriff has offered his opinion by just hearing Clarence and Beth’s side of the story, and not hearing his side. Now, to be fair to the sheriff, he had already asked what he felt was the pertinent question directly to Harvey, and Harvey replied by admitting he did indeed sell the cow to Clarence and Beth. Nevertheless, Harvey indicates he has more to say on the matter and should be listened to before the sheriff draws any conclusion.

Now, at first the sheriff is rather abrupt when he says, “I take no side but the right one, and if you don’t believe that then you can turn around and go home.”  After a pause, the sheriff goes on to say, “I ain’t got time to waste on this cow business.” To be fair to the sheriff, behind this scene’s plot of the novel the sheriff is under enormous pressure to be attending to some other very serious law enforcement issues. Nevertheless, upon reflection, the sheriff decides to take some more time to address Harvey’s criticism.

First, he tries to reason with him, by simply asking him what he would have done if the cow had suddenly died immediately after he had completed the sale with Clarence and Beth. Harvey replies that maybe he would have returned the money.

Because of incidences earlier in the novel, the sheriff has learned enough about Harvey’s personality to conclude he is lying. Nevertheless, Sheriff Skiffington does not call Harvey a liar, nor does he call him any other name, or seek to insult him in any other manner. Instead, he guides Harvey away from the others involved in the conflict to see if he could better resolve the conflict. The sheriff’s approach involves letting Harvey know that if he was right in this matter, he would take his side and even move heaven and earth to help him if he could, but the law is completely on the side of Clarence and Beth. And then, even though the sheriff believes he is right on this point, he nevertheless seeks to steer in the direction Harvey would like, by offering to get some milk from the cow each week in a manner that would not be much of a hardship for Clarence and Beth. This isn’t an ideal solution in Harvey’s mind, but the simple fact that the sheriff made some effort to do a little something on behalf of him, does lead to the conflict becoming resolved. As the novel continues, there is no more trouble between these antagonists.

At the end of the scenario, the sheriff tells Harvey that if he shoots at Clarence again, he’ll come out to arrest him. This may seem to be a threat, and because threatening a criticizer is, according to the model presented above, a level 2 response, should you conclude the sheriff handled this situation in an immature manner? Here’s why I don’t think this is the correct way to interpret this situation.

In my opinion, the sheriff’s statement was neither a threat nor a response to Harvey’s criticism. Rather, it was part of his duty as a sheriff to inform Harvey of the consequences he would be obligated to carry out under the law.

So, overall, I’m leaning toward giving the sheriff a rating of 4.7. It wasn’t perfect, in my estimation, so I took a little off the 5, but I feel, overall, he did a pretty good job under the circumstances.

Some might wish to make some suggestions regarding how the sheriff could have handled his response to Harvey’s criticism even better than he did. I think discussing those suggestions would be worthwhile, and I hope to hear from readers about this. At the same time, I’m hoping this post might be of help in better understanding the nature of steering, and how it can be used to better respond to criticism.

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on. This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional and social intelligence. To begin at the very first post you can click HERE.

Categories
conflict resolution Dealing with rejection Feeling rejected

On Being Booed

Welcome to From Insults to Respect. Today we consider the experience of being booed, along with some suggestions on how to handle it. We begin with a rather famous booing example.

Getting Booed at Madison Square Garden

For those of us growing up in the 1950’s and 60’s, Ricky Nelson was a teenage idol. Some would, at the time, have picked Elvis Presley as the teenage idol, but for me, Ricky was right up there with Elvis,

My generation first got to know Ricky when he was 8 years old as one of the stars of the TV series, The Adventures of Ozzie and Harriet. In 1957, upon turning 17, he began his long and successful career as a popular recording artist.

Ricky placed 53 songs on the Billboard Hot 100 between 1957 and 1973, including  “Travelin’ Man” (#1), “Poor Little Fool” (#1), “Teenage Idol” (#5), and “Hello Mary Lou” (#9). He was inducted into the Rock and Roll Hall of Fame on January 21, 1987.

As you can imagine, Ricky was used to warm and wild applause when he performed. But then, on October 15, 1971, many of the early rock stars, including Chuck Berry, George Harrison, John Lennon, and Little Richard, as well as Ricky, joined together to put on a concert at Madison Square Garden, billed as “The Garden Party.” When it was Ricky’s turn to perform, he chose to play The Rolling Stones’ “Honky Tonk Women,” and the crowd began to boo. Those at the concert reported that the booing was not directed to Ricky’s performance, but rather, to police who were dealing with some disturbance. Nevertheless, Ricky thought the booing was directed at him because he no longer looked like a teenager and his hair had grown long; or perhaps it was because he chose to play a song that was not one of his own earlier hits.

Adding to Ricky’s embarrassment of being booed, the press had written up the event in a rather cold hearted manner, stating he had been booed off stage. Ricky, in an interview available on YouTube, said that for a period after being booed it was like a dark cloud in the back of his mind. How did he handle this? Did he deny his feelings and try to escape from giving any thought to it, kinda like Linus does in the following cartoon:

In contrast to Linus’s technique, Ricky, in addition to recognizing he had been having waves of feeling blue, he began to write about the experience. Eventually, he placed those words into a song titled “Garden Party,” which reached #6 on the Billboard Hot 100 and #1 on the Billboard Adult Contemporary chart and was certified as a gold single.

Let’s take a quick look at a few of its lyrics:

I went to a garden party
To reminisce with my old friends
A chance to share old memories
And play our songs again

When I got to the garden party
They all knew my name
No one recognized me
I didn’t look the same
But it’s all right now
I learned my lesson well
You see ya can’t please everyone
So ya got to please yourself
……
Played them all the old songs
Thought that’s why they came
No one heard the music
We didn’t look the same
I said hello to “Mary Lou”
She belongs to me
When I sang a song about a honky-tonk
It was time to leave
……

Ricky’s First Draft of Garden Party Lyrics

If you gotta play at garden parties
I wish you a lotta luck
But if memories were all I sang
I rather drive a truck

But it’s all right now
I learned my lesson well
You see, ya can’t please everyone
So ya got to please yourself
There are several additional stanzas in the song that are evocative of what it was like being at the Garden Party, but you get the general idea.

Because I was a big fan of Ricky’s during my teenage years, I followed his career as described in several interviews. Apparently he had a great deal of success playing at many county fairs, at times pulling in crowds of twenty thousand fans. I saw Ricky perform to a full house crowd at Minneapolis’s Guthrie Theater in 1982, three years before he died in a plane crash. The theater has 1,200 seats. His set was a fine mix of old songs and new, and judging from the applause, the audience loved it, and I did too.

Ricky Is Not the only Rock Star to Be Booed

Bob Dylan, after having great success writing and performing Woody Guthrie-influenced folk music, began in 1965 introducing some rock & roll songs into his sets. His folk fans were not at all happy about this, and their boos were unmerciful. Nevertheless, Bob kept playing the music he wanted to play, and he eventually found a new, much larger, audience that loved his new material. Eventually he impressed the Nobel Prize Committee so much that its members awarded him their prize for literature.

Lest you think the Beatles, arguably the greatest rock & roll band ever, somehow managed to escape the experience of being booed, think again. By 1966, they were far and away the most popular band in history, and then John Lennon, during an interview, in an off the cuff comment, stated, “We’re more popular than Jesus.” This led to people threatening to kill the band members, and newscasts showed people flinging Beatle albums into fires. John eventually apologized, and soon after, the Beatles recorded several number one hit singles and the enormously popular album Sgt. Pepper’s Lonely Hearts Club Band, considered by many the greatest album ever.

What Can We Learn From These Booing Experiences?

Some people who experience a booing experience come to think it is the end of the world, and they will never recover from their feelings of rejection. To each of them, I want to suggest that, as these three stories of rock & roll stars suggest, there is at least a chance that you will recover. Just keeping that possibility alive can be enormously helpful.

Moreover, as the story of Ricky Nelson suggests, by experiencing the waves of black clouds, and perhaps writing about the experience, you very well might learn something of value and come up with something creative for a future presentation.

In fact, expressive writing has demonstrated in research studies to improve health outcomes and to reduce the anguish people experience during episodes of depression. You can find the research supporting the expressive writing technique by clicking here and here.

The technique involves writing over the course of four days, for a minimum of 15 minutes at each sitting, about something that has led to your challenging emotional experience. As you do so, make sure you include not only what happened, but also what you felt when it happened, and how you now feel about what happened.  Include your deepest emotions and thoughts about what occurred. Really let go and explore your feelings and thoughts about it. As you do so, recall the sensory experience of these feelings, not just the words that define the experience. In your writing, you might tie this experience to your childhood, your relationship with your parents, people you have loved or love now, or even your career.  Explore, as well, how this experience is related to whom you would like to become, whom you have been in the past, or whom you are now.

Another thing we might want to consider from Ricky’s story is the attitude, “You can’t please everyone so you gotta please yourself.” Now, if you are seeking to earn a living from your presentations, this attitude doesn’t mean you can’t try to come up with a way to please yourself and also please your audience. Ricky couldn’t be pleased with himself if he had to just sing his old hits. For him, mixing in his old songs with new ones was essential, and he soon found a way to earn an enjoyable living doing that.

What can we learn from Bob Dylan’s experience with booing? Well, he also recovered from it, and the rest of us can too. And we also can learn that sometimes what we have to offer might be excellent, but not suited to a particular audience. Giving some thought on how to connect with the specific audience you want to reach makes sense.

Bob has an interesting approach to coming up with songs that are interesting to both himself and his audience. As he explains on one of his Theme Time Radio Hour shows, whenever he wants to come up with new material, he goes out into the world and sees what people are talking about. If the topic is something that has captured their interest, and if it is of interest to him as well, he soon finds himself writing a song about it. Of course, he adds a little creative flair to it, and this seems to work for him. Like Bob, I have found that when I think about what to write for new posts, listening to what others are currently talking about with interest can be helpful.

As for the Beatles, the lesson here might be that if you offend some folks during your effort to connect with an audience, perhaps a humble apology might help to ease some of the anger. Then, get on with doing your best to come up with fresh, interesting new material.

So, there you have it, some thoughts about dealing with the booing experience. I hope you found some of the ideas helpful, and that you will soon join us once again right back here at From Insults to Respect.

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on. This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional and social intelligence. To begin at the very first post you can click HERE.

Categories
Braggart conflict resolution Donald Trump

Is Donald Trump A Braggart?

Welcome to From Insults to Respect.

As some of you may know, my previous post is titled, “Bragging Versus Helpful Self-Promotion.” In discussing this topic, a friend of mine asked, “Why didn’t you bring up in the post, Donald Trump, since he is the perfect example of a braggart?” Although I have taken pains to make the case in this blog that we are better off avoiding name calling when providing criticism, I found myself thinking about the question just as it was asked.

My first thought was that using a president as an example of someone who brags too much is a bit tricky because when they run for office, and when they give the annual State of the Union Address, it is perfectly acceptable that they promote what they view are their accomplishments. All presidents during my lifetime have done so, and of course they have speech writers who help to frame such self-promotion in a manner that comes off as eloquent and likable. And then, as I thought about this more, some things Trump has said over the years does seem to take legitimate self-promotion well into the realm of downright, way over the top, bragging.

The example that came to me first, was his claim that he had the wisdom to oppose the Iraq war when some of his political opponents voted to support it. This example was striking because it is one thing to brag about something that people know is true, it is another thing to brag about something that is demonstrably false. In this case, there was a video recording of Trump supporting the war during the same period as his opponents were supporting it.

Then there is his more recent bragging that he beat Joe Biden in the presidential election by a landslide. Over and over again, Trump kept making this claim even after official counts had Biden winning by over seven million votes. All of the states, including largely Republican ones, had certified their results, and Trump’s hand picked Attorney General declared Trump’s claims of widespread fraud were not true. Making this brag even more horrendous is that Trump didn’t stop even when it became clear that it was leading to numerous death threats to election officials, and credible sources were relating serious concerns that his rhetoric was inciting white supremacy groups to violence.

This, and numerous other incidents of Trump bragging led me to delve into this topic some more. And then I wondered what would happen if I asked Google in its search bar–Is Donald Trump a Braggart? Let’s take a look at the results.

My Google Search

The first thing I noticed from my search was that there is about 876,000 hits. This seemed to be a lot, but to check if this was unusual for recent presidents, I did the same search for the president who served right before Trump, and then for the current president. Here are those results:

Barack Obama, about 46,600 hits
Joe Biden, about 110,000 hits

Thus, I found that Trump had hundreds of thousand more hits than the two other recent presidents when a search is made in this way.

As I looked over the hits that came up, not just the total number, but the general comments that appeared in each hit, even writers who voted for Trump viewed him as a braggart. Here’s one such example:

I admit that Trump is the least presidential president that we have ever had; he is an egotistical, loudmouth braggart and he has the ability to offend at least 50% of the country every time he opens his mouth.

But then the author defends supporting Trump by claiming that Biden is a socialist, and nothing that Trump has ever done can be worse for the country than electing a socialist.

Now, it is a fact that every president at least since FDR has supported some socialist policies, such as public schools, social security, and unemployment benefits, including Trump. What made this writer think Biden is a socialist, while Trump is not, apparently has to do with Biden advocating that everyone have access to affordable health care and the minimum wage should be raised to $15 an hour. If you think this makes Biden a socialist, while Trump provides welfare to the rich, you are free to decide so, but that is irrelevant to the question before us today–whether or not Trump is a particularly good example of a braggart. As I read over many of the comments I came upon as a result of my internet search, clearly there is wide spread agreement that the answer is affirmative.

What Are The most Characteristic Points Made On The Internet About Trump And Bragging?

Trump has repeatedly claimed he is a genius. For numerous observers, this falls into the category of dubious claims. To take one example, Michael Wolff, referring to numerous interviews he had with people who worked closely with Trump, revealed “everyone around the president questioned his mental capacity, ability to read reports, overall intelligence and fitness for office.”

Another writer, Tony O’Malley, wrote,

[Trump] was elected because enough of us believed him when he said he knew more about ISIS than the generals, knew more about taxes than the economists, that he was loved by women, Hispanics and African-Americans, etc. (Almost all his boasts are either patently untrue or simply not provable.)

In an article published in The Atlantic, titled “Braggart in Chief,” the author asks, “Why did Donald Trump last week reveal highly classified, potentially life-endangering, intelligence to Russia’s foreign minister?” His conclusion– It was because of his “incessant need to prove how important and successful he is.”

So, what are the major characteristics of Trump’s style of bragging that led to many viewing him as a braggart?

Bragging about things that are easily proven false;
Bragging about things that come off as completely implausible;
Bragging about things that are simply not provable;
Bragging about things that lead to threats and violence.

Some Concluding Remarks

Adam Zyglis / Buffalo News

One thing that we can learn from today’s discussion is that a person can brag so much that it becomes viewed as a negative characteristic for many, and yet still have a number of successes in life. Trump has had, undeniably, a number of successes. How can this be?

Some excuse his bragging because supporting him is viewed by them as better than some alternative. Some see themselves as bragging like Trump, and like to see someone with similar characteristics to them as a great success. And then there are some very gullible people out there who will believe even the most implausible claims.

As for me, one of the biggest influences on my ability to have some forethought when it comes to bragging was meeting a couple of people that displayed a degree of humbleness. I came to admire this. Both appeared comfortable about their shortcomings, and although both had some skills in a few areas, rather than bragging about them, they let their performance speak for themselves. I soon found myself modeling their style, and each time I was tempted to exaggerate something about myself, I found I could catch myself beforehand, and pretty often I chose a less prideful path.

So, there you have it, some of my thoughts on the question, “Is Trump a perfect example of a braggart? I hope you find it provides some food for thought when considering how best to turn insults into respect. Have a great week, and please join us again real soon.

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on. This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional intelligence. To begin at the very first post you can click HERE.

Categories
Boasting Bob Dylan Bragging conflict resolution

Bragging Versus Helpful Self-Promotion

Welcome to From Insults To Respect.

Today’s topic is about bragging, and how it might interfere with the amount of respect a person earns. The topic brings up some subtle issues because although bragging may hurt a person’s reputation, at the same time, there are situations in which there is some value in standing up for yourself and promoting the qualities that you possess. How do you do this without just coming off as a braggart, blowhard, or bigmouth?

While working on this post, I happened to be listening to Bob Dylan’s song, “False Profit,” which appears on his new album, Rough and Rowdy Ways. A couple of its lines suddenly caught my attention:

I’m first among equals,
Second to none.

As I listened more intently to the rest of the song, it struck me as an intriguing way to enter into this bragging discussion. So, let’s see what becomes of this.

Bragging and Bob’s “False Prophet” Song

Bob’s lyrics leave a lot to each listener’s imagination, which is true of many of his songs. Therefore, I don’t mean to suggest my interpretation of “False Prophet” is the only proper one. But I humbly invite you to join me to to see if my very personal reaction might be of value.

In a down and dirty Muddy Waters blues style, Bob expresses his emotions about being accused of being a false prophet. The lyrics begin:

Another day that don’t end
Another ship goin’ out
Another day of anger, bitterness, and doubt
I know how it happened
I saw it begin
I opened my heart to the world and the world came in

These lines returned me to when Bob began his musical career. Taken by his songs that so captured the pulse of events that were unfolding during the 1960s, some began to say he was a prophet. There are several definitions of a prophet, so let’s take a quick look at them:

A person regarded as an inspired teacher or proclaimer of the will of God.

A person who advocates or speaks in a visionary way about a new belief, cause, or theory.

A person who makes or claims to be able to make predictions.

When Bob was asked in a 1965 interview about those who were saying he was a prophet, he laughed and said humbly, “I’m just a song and dance man.” But this didn’t stop many who began to treat him as a kind of holy messenger, and some with this bent of mind began showing up at his home as if they were participating in a religious pilgrimage. Bob tried to disabuse people of such notions, but at the same time, he wanted to promote his career, and to express his emotions, feelings, and personal views in his musical art form.

When Bob shifted from a folk music style to include in his repertoire some rock music, it led to outrage by some of his earliest fans, and accusations that he was a false prophet. Being thus accused, when he never even claimed to be any kind of prophet, it apparently has angered him, and this song expresses these feelings.

The next verse makes reference to a couple of girls that were Bob’s guide to the underworld, an offhand way, I think, of humbly admitting he hasn’t always acted like a perfect angel. And then Bob sings, still with anger,

Well I’m the enemy of treason
Enemy of strife
I’m the enemy of the unlived meaningless life
I ain’t no false prophet
I just know what I know
I go where only the lonely can go

These lines delineate some of the values that Bob has railed against, and upon revealing them in his songs, it has led to his being attacked, and such attacks has led him to go to a very lonely place. It seems to me, in this verse, Bob doesn’t claim to have prophetic powers for the values that he holds, rather, he tells us, “I just know what I know.”

The next stanza goes:

I’m first among equals
Second to none
The last of the best
You can bury the rest
Bury ’em naked with their silver and gold
Put them six feet under and I pray for their souls

Here, Bob seems to be saying, “I’m not claiming to be better than anyone else, but I am claiming no one is inherently better than me. And people who do claim to be better than me, are greedy, and when they die and get buried, I prays for their souls.”

Now, let’s turn our attention to the next stanza:

What are you lookin’ at?
There’s nothing to see
Just a cool breeze that’s encircling me
Let’s go for a walk in the garden
So far and so wide
We can sit in the shade by the fountain-side

My interpretation of these lines is that for those claiming he is a false prophet, they are seeing something that really doesn’t exist. He then tries to cool their anger, and perhaps his own anger as well, with the calming imagery of a cool breeze and some pleasant experiences in a garden.

In the rest of the song, Bob tells us he is a searcher of meaning and of love, and throughout this search, he has had to face experiences that feel like climbing “a mountain of swords on my bare feet.”

At one point in the song he suggests that rather than looking at him as either a prophet or a false prophet, people might want to look up where “the city of God is there on the hill.”

In listening to the song, some might get the impression that Bob is one angry dude. Those who are a follower of his career well know there are a rich variety of emotions and moods to his art, which he emphasizes in his song titled, “I Contain Multitudes.” Give a listen to his tender song, “Girl From the North Country” as an example of Bob expressing feelings that are in utter contrast to the angry fellow we hear in “False Prophet.”

Now during Bob’s career, he has had an incredible amount of accolades that many a fellow might be tempted to brag about. Examples are, 11 Grammys, the Presidential Medal of Freedom, and the Nobel Prize In Literature. As a follower of his career, I’ve never heard anything from him that even remotely comes off as bragging. The tone that Bob took, upon accepting the Nobel Prize perhaps best reveals his reaction to such accolades:

Good evening, everyone. I extend my warmest greetings to the members of the Swedish Academy and to all of the other distinguished guests in attendance tonight.

I’m sorry I can’t be with you in person, but please know that I am most definitely with you in spirit and honored to be receiving such a prestigious prize. Being awarded the Nobel Prize for Literature is something I never could have imagined or seen coming. From an early age, I’ve been familiar with and reading and absorbing the works of those who were deemed worthy of such a distinction: Kipling, Shaw, Thomas Mann, Pearl Buck, Albert Camus, Hemingway. These giants of literature whose works are taught in the schoolroom, housed in libraries around the world and spoken of in reverent tones have always made a deep impression. That I now join the names on such a list is truly beyond words.

Bob went on from there, to explain that, “If someone had ever told me that I had the slightest chance of winning the Nobel Prize, I would have to think that I’d have about the same odds as standing on the moon.”

So, there you have it, an illustration of someone dealing with the issue of bragging versus positive self-promotion. It was not designed to suggest that Bob did everything perfect when it came to avoiding negative self-promotion; rather, it just sought to bring up in an entertaining manner some relevant issues.

Before moving on, let’s keep in mind a few points that this section did illustrate. When some people claimed Bob is some fantastic spiritual leader, he tried to bring them down to Earth. He has admitted he has not always been an angel in every way. He has revealed that as he struggled in life to find his way, he has had his share of suffering. He let the quality of his work speak for itself. When others showed an appreciation for his work, he expressed his appreciation for being honored.

A More General Discussion of Bragging Versus Helpful Self-Promotion

This is a tricky topic as the following abstract from a peer reviewed research article explains:

People engage in self-promotional behavior because they want others to hold favorable images of them. Self-promotion, however, entails a trade-off between conveying one’s positive attributes and being seen as bragging. We propose that people get this trade-off wrong because they erroneously project their own feelings onto their interaction partners. As a consequence, people overestimate the extent to which recipients of their self-promotion will feel proud of and happy for them, and underestimate the extent to which recipients will feel annoyed (Experiments 1 and 2). Because people tend to promote themselves excessively when trying to make a favorable impression on others, such efforts often backfire, causing targets of self-promotion to view self-promoters as less likeable and as braggarts (Experiment 3).

To the degree that these experimental findings might provide an accurate picture of what we all face in interpersonal relationships, what practical steps might we take to enhance the respect we desire from others? Here, I humbly offer some suggestions for your consideration. In offering them, I’m not claiming they come with the backing of solid research findings, or that they are infallible rules passed on to me from up on high. Instead, they are just some ideas I’ve accumulated over the years from some people I respect, and my own personal observations.

Because bragging is rarely viewed as a positive characteristic, in general, I recommend that anytime you are tempted to reveal some information about one of your fine accomplishments or attributes, pause for a few seconds. During the pause, ask yourself how your statement might be received.

During a job interview, those doing the hiring certainly will be interested in anything about you that might be of value for the specific job you are applying for. In such situations, consider letting your recommendations and resume speak to your relevant fine attributes and accomplishments, and hold off on your self-promotion comments until being specifically asked about them. Perhaps it is best to stick to highlighting just your skills that can be helpful to your prospective employer, rather than going on and on, for example, about what a great bowler you are.

There are times when you are with some fairly self-assured friends. A sharing among such friends about accomplishments, and participating in rejoicing together in celebration of a new success can be wonderful. That said, from time to time, ask yourself, “Is my sharing being used to dominate, or is it mutually empowering?” “Is it designed to make myself look better than someone else in the group?” “Do I share with these group members, not just my successes, but the times I messed up?” “Do I readily admit my foibles as well as my successes?” Thinking about such questions hold promise for maintaining respectful relationships.

What Can You Do When Someone You Know Brags So Much It Is Annoying?

There are people you will meet who claim everything they do is perfect, even better than perfect, just stupendously superb. This can get pretty tiresome, and if the person doing the bragging is someone you care about, it can be hurting her or his reputation.

Of course you can excuse yourself, and walk off. However, sometimes the person bragging might have some redeeming characteristics that keeps you from such an easy course of action. You might think to yourself, “If I could get this person to cut out the incessant bragging, I could really enjoy and benefit from this relationship. Here are a few things to try.

Andrea F. Polard, Psy.D., in a Psychology Today article on this topic (see HERE), suggests:

Braggers are just like everybody else; they don’t like it when other people brag. So go ahead and brag a little yourself. Then, as if struck by divine intervention, excuse yourself and say something to the effect of, “Oh, I guess I have been bragging. You know what, let’s not do that. It only makes other people feel bad.”

I’d be a little nervous trying this one. I’m pretty sure some will see through the subterfuge and recognize I’ve tired of the person blowing her or his own horn.

Another of Dr. Polard’s suggestions is:

Dr. Andrea F. Polard

At an opportune time (which is almost any time), ask if the person knows a particular person (a celebrity will do) and share how you’d like that individual more if it weren’t for her constant boasting. Ask your bragger if she or he feels the same way about anyone.

Hmmm. I kinda feel this one might have some merit.

With these types of indirect approaches, there is the hope that the bragger will get the hint. If not, what about using a direct approach, and say something like, “You know, Fred, I sure like you, it’s fun hanging out with you most of the time. The few times when you go on about a fine accomplishment it feels somehow uncomfortable to me?”

Risky? To some degree. You may lose a relationship that you may not wish to give up. On the other hand, you might be doing the person you are criticizing a favor. If such bragging is annoying you, it very well may be annoying others. Such feedback may enhance the respect this person obtains.

Well, there you have it, some thoughts on bragging and positive self-promotion. I hope you found some of the ideas worth considering

Until you join us again here at From Insults to Respect, please stay safe.

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on. This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional intelligence. To begin at the very first post you can click HERE.

Categories
conflict resolution Uncategorized

Five Steps Toward Peace On Earth

Welcome to From Insults to Respect.

I hope all of you are having a fine holiday season. This, of course, is the time of year when the longing for peace on Earth and good will to all is beautifully expressed in songs and stories.

Despite this longing, over the centuries, during the holiday season, for many, it brings a lamenting because we have not achieved this deeply heartfelt desire. For example, during the American Civil War, Henry Wadsworth Longfellow wrote a poem titled “Christmas Bells.” It begins with pleasant images of the season, but then the reality of the war sets in:

“And in despair, I bowed my head; ‘There is no peace on earth,’ I said; ‘For hate is strong, and mocks the song of peace on earth, goodwill to men.’”

Being among those who respect people that take some responsibility for actually doing something to achieve that which is desired, each year I find myself seeking some way to help bring about a more peaceful world. This post, meager as it is, presents the result of that effort.

There is Reason to Hope

For people who are absolutely convinced that we have violent genes and therefore there is no hope of changing our violent nature, consider this. In the earliest period that humans thrived, they were chiefly hunters and gatherers. At that time, it has been estimated that death came as a result of one person killing another about twenty percent of the time. Evidence for this was obtained by looking at the skeletons from that period. Quite often we find fractured skulls and arrowheads embedded in chest cavities.

Then came the development to an agricultural civilization with cities and governments, beginning around five thousand years ago. These governments provided rules to resolve some common conflicts in a manner that struck the citizens as somewhat fair. With that, there was approximately a fivefold decrease in rates of violent death.

Next came the consolidation of a patchwork of feudal territories into large kingdoms with a centralized authority to resolve conflicts and an infrastructure of commerce to obtain goods and services peacefully. Violence decreased another tenfold to fiftyfold.

Another dramatic decrease occurred around the Age of Reason and the European Enlightenment in the 17th and 18th centuries. The invention of the printing press had made pamphlets and books far more readily available, spreading humanistic values throughout the human population. That era saw the first organized movements to abolish slavery, dueling, judicial torture, superstitious killings, sadistic punishment, and cruelty to animals.

Now, in most places on Earth, humans have reached a point at which they kill other humans at a rate of approximately 2 per 100,000, a tiny fraction of the amount of earlier times. However, significant sections of the world have not followed a similar developmental trajectory.

Today, the major parts of the world that are most violent prone are at the same psychological developmental level as the largely Christian southern states were just about when the American Civil War began. Let us compare, for example, the highly violent group known as ISIS with that bloody period of American history. The confederate southern states had, like ISIS has today, an ideology that slavery is ok, and outsiders (the northern states) were actively interfering with what they believed is right. Moreover, the confederate states used quotations from their holy book to defend their beliefs and to justify going to war to protect their ideology in a way that is similar to how ISIS utilizes sections of their holy book.

Now some may believe that the only way to have created the conditions for the confederacy to change their ideology to one more consistent with a higher level of development was to engage them in a horrible civil war. I hasten to point out that in many other places in the world, the slavery ideology changed without a war. In England, for example, certain conditions, such as the availability of literature from the enlightenment age, changed, and its citizens peacefully ended slavery within its own borders.

After abolishing slavery, England continued for about a hundred years to use violent force to maintain its hold on colonial labor, but Mahatma Gandhi effectively used nonviolent resistance to put an end to colonial rule. Soon afterwards, colonialism began to end elsewhere.

I will just add here, that the violent American Civil War actually did little to change the ideology of those who lived in the southern slave states. Rather, it embittered many, and in fact hardened, for many, their prewar positions. This was reflected in how southerners instituted “Jim Crow” laws. In the end, the non-violent approach of Martin Luther King, Jr. proved to be far more effective in creating the conditions for real psychological development in that region of the US.

So, given where ISIS and other violent prone regions of the world are on this theoretical developmental trajectory, let’s take a look at five steps that, when taken together, might be a better alternative to dealing with these areas than violent approaches.

The Five Steps Toward a More Peaceful World

Step1: One of the factors that tends to increase violence is the degree to which some group feels they are being pressured by violent means to act in ways they don’t wish to act. Therefore, one thing that we can do is to reduce the impression that we are seeking to violently control the lives of the people in the regions where violence is terribly high.

There are some credible reasons for supporters of the most violent regions of the Earth to feel that there has been an ongoing effort to force them to do whatever is in the interest of the US and its allies. Years before the creation of ISIS, for example, meddling in Middle East affairs occurred by the US’s CIA.  Then came the US invasion of the largely Muslim inhabited Afghanistan and Iraq countries.

So, the first step we, the American people, can do is to advocate that the US president openly states:

In the past, the US has been involved in using violence in an effort to control some foreign groups. We now realize this causes far more harm than good. Although it took us some time to develop a psychological understanding of this, we are now ready to move forward in a nonviolent manner to promote peaceful ways to cooperate on mutually beneficial agreements. 

Taking responsibility for previous harmful actions, and making a commitment to nonviolent ways to achieve common goals, when combined with the other steps described below, would, if we reliably stuck to this policy, provide for all the world a model of what can be achieved in this manner.

Step 2:  

With regards to responding to regions that continue to enslave people, the US would use nonviolent approaches such as boycotting any goods or services that might fund the violent group’s operations, along with boycotting any country or enterprise that does business with such violent groups, while offering a vision for engaging in peaceful commerce as described in step 4.

Step 3: As more and more reliable processes are developed that fairly, peacefully resolve conflicts, and the group members view these processes as just, violence plummets. Therefore, the US would launch an all out peaceful advocacy effort to have the United Nations offer to fund a constitutional convention for all of the stakeholders in the regions where violent groups are operating. Those violent groups’ representatives would be invited to be central players, and incentives to participate would be provided. UN Peace Keepers would be employed throughout the convention period to help decrease the likelihood that some would seek to violently sabotage such efforts.

Professor Steven Pinker provides evidence in his book, The Better Angels of Our Nature, that although UN peacekeeping missions, at times, have had their share of failures, when all of the available data is looked at, these missions led to an 80% reduction in the probability of a subsequent war.

Step 4: In step 2 of this proposal, it was mentioned that the US, in response to groups that have enslaving policies, would boycott its commerce as one means to nonviolently encourage a change in policy. It is important to point out, however, that one of the conditions that Professor Pinker has identified as hugely important for the development of nonviolent approaches for resolving conflicts and an increase in respecting basic human rights is improvements in commerce. When people wish to do business with others, they typically seek to improve relationships with them, make them feel welcome, and offer opportunities for shared benefits.

The regions that have the most violent groups have some unique challenges in this regard. And in fact, many believe that it is this set of challenges that is the main cause of the region’s violence problems. In mid-day much of these regions are often so hot it could make the Dalai Lama ignite in irritability. Large sections of these regions are as parched as the moon’s surface. But the regions do have some natural resources. For example, they tend to have plentiful sunshine.  Nevertheless, they remain rather poor in contrast to the more developed countries.

Under the plan that I am advocating, the US would work with the United Nations to offer the stakeholders of these regions an opportunity to set up a convention that can tap world experts on economic development with the goal of coming up with plans that are designed to improve sustainable commerce. People from these regions would be invited and incentivized to participate. Once these violent group members come to understand the value of peaceful commerce, and a hopeful plan adopted, many will end up abandoning their violent ideology.

Step 5. One of the major conditions that foster psychological development is the availability of stories that reveal the humanity of people that lie outside our immediate circle of family and friends.
Professor Pinker notes that prior to the invention of the printing press there were very few books available. Those people who lived in the upper classes rarely had much direct contact with the lower classes. A nobleman’s quick glance while passing by a downtrodden worker often merely left the impression of a filthy, smelly soul, hardly human at all. After novels became available, a nobleman might read of a poor young woman pressed into very sad circumstances by a cruel person of the upper classes, and discover tears running down his cheeks. Discovering that people all over the world, in all classes, and other religions have very similar desires, dreams, and feelings that we can all relate to, increases empathy and the desire to deal with a wider range of humanity in kind and respectful ways.

So, how would we get these kinds of stories before those who are in groups prone to violence? At the two types of conventions I mentioned above that would be funded by the United Nations (constitutional and commerce) short, readable, relatable books would be freely provided that convey these heartwarming stories. International funding for public libraries for regions too poor to provide for them on their own would be provided. Moreover, there are ways to make these types of stories particularly accessible on internet sites that violent groups tend to visit, not only in written form, but also in audio-visual forms as well. And instead of the steady dropping of bombs in regions occupied by violent groups, an international coalition could drop little parachuted packages that include a little tasty healthy treat, a little toy or stuffed animal as a gift to the children, an interesting puzzle that adults would enjoy doing, and the type of stories that I have just described.

Conclusion

Okay then, there you have it, my proposal for an alternative approach for furthering peace on Earth, good will among our fellow human beings. I know that some of what I described may sound familiar because they have been tried before in a dribs and drabs manner, but with a significant increased support for these efforts, and by combining all of the steps in a systematic, coordinated manner, I believe they just might lead to progress toward achieving the desire for a more peaceful, kind world.

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on. This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional intelligence. To begin at the very first post you can click HERE.

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conflict resolution insults respect Responding to Criticism

Is Viewing Someone As Acting Immature Insulting?

Welcome to From Insults To Respect. 

As someone with considerable training in developmental psychology, I sometimes view certain styles of behavior on a scale ranging from immature to mature. When I do that, might I be insulting those who I view as acting immature? For those of you, who like me, prefer not to insult anyone, I invite you to join me in considering this question.

Let’s begin with the following scenario:

In the above scenario, when Andy calls Marsha immature, does he insult her?

Hmmm.  Before answering this question, I think I’ll first take a little peek over here in my Webster’s College Dictionary.

Considering Webster’s Definitions of “Insult”

I see here that one definition of insult is “a deliberately discourteous or rude remark or act that humiliates, wounds the feelings, and arouses anger: an insult about her foreign accent.”  I see that there are other definitions as well.  I think I’ll spend a little time first considering this one, and then I’ll take a look at another definition.

Well, with this definition, I guess I can’t be sure just from looking at the pictures if Andy is deliberately trying to be discourteous or rude. And so, I’m not sure if he insulted her.

One way to interpret the two-picture scenario is that Andy became defensive at Marsha’s comment and in anger he deliberately tried to punish her by acting rude.  In that case, if Marsha reacted to Andy’s comment by feeling humiliated or wounded, then it seems to me that according to the definition I’m considering, Andy did insult Marsha.

Interestingly, even if Andy deliberately tried to punish her by acting rude, if Marsha didn’t react by feeling humiliated or wounded, with the definition that I’m currently considering, I would say that he did not insult her.

Another way to interpret the two-picture scenario, although less plausible to me, is that Andy genuinely believes that a mature woman does not mind her husband flirting.  If Andy, after saying, “Marsha, you’re acting immature,” gently explained his belief about this while remaining loving and caring toward Marsha, would his comment about her being immature still be an insult?  Not according to the definition that I am considering because he did not deliberately try to be discourteous or rude.  She might have felt insulted, but he did not insult her.

I see here that Webster does provide us another definition for insult–“something having the effect of an affront: That book is an insult to one’s intelligence.”

In that definition, it doesn’t matter if Andy is being deliberately discourteous or rude.  respect4If Marsha reacts to Andy’s comment as if it was disrespectful and an open offense to her dignity, then he has insulted her.  And, even if Andy deliberately wanted to be discourteous and rude, if Marsha did not react as if she had received an affront, then we could say that Andy’s comment did not insult her.  Perhaps we can say instead that Andy tried to insult Marsha, but failed.

My Personal Experience with Insults

Dr Jeffrey Rubin

An interesting thing about my own life is that when I was young, if someone tried to insult me, it usually worked–in that I indeed ended up feeling insulted.  As I got older–dare I say, more mature–I became less and less likely to feel insulted, even if someone called me stupid or an idiot.

I have become, over the years, more and more comfortable with who I am as a person, and I don’t rely as much on the opinions of others when judging my own worth.  I’m still very much interested in what other people have to say about me because I believe I can learn a great deal from these types of discussions. But I respect myself for having this attribute. And I don’t often automatically assume that a negative evaluation from others makes me a bad person.

My Blog, Immaturity and Insults

Let’s consider another scenario.

“Judy, it’s so nice to see you,” I say as she comes into my office and sits down on my couch.

“I read one of your blog posts last night, Dr. Rubin–the one titled, Providing Negative Criticism: Five Levels of Maturity.  You say in it that if a person provides negative criticism by using name calling, insults, and shouting, that’s immature.  Well, I sometimes use name calling, insults and shouting when I criticize my kids and my husband. That means that in your blog post, you insulted me, calling me immature.  Calling me immature is calling me a name, and an insulting one at that.  So you’re as immature as I am!”

“I think I understand what you are saying, Judy.  Do you feel that I was trying to deliberately be discourteous or rude to you?”

“Maybe not deliberately, but what you said in your blog post felt like you were being insulting, and I felt insulted.”

“Well, Judy, I didn’t mean to be discourteous or rude.  I certainly am not trying to do anything that tears you down–just the opposite.”

“I know, but calling people immature is insulting.”

“Well, Judy, I don’t want you to continue to feel that I am insulting you, so let’s see what we can do differently.”

“OK.”

“Now, to begin with, let’s quickly review why you have been coming to see me. As I recall, you were concerned about how you were getting along with your husband and kids and you wanted me to help you to address this–is that right?”

“Yes.”

“Now, during my training on how to help people with this type of concern, I had professors who viewed themselves as developmental psychologists.  These professors view people as going through different developmental stages or levels, moving from relatively immature levels to more mature levels.  They didn’t merely name each level, they did their best to go beyond the name to describe each higher level so that people, if they chose to do so, could have enough information to make some life changes.

Although I like this approach, I had some other professors that taught me how to use a couple of other approaches that I think can be very helpful, and they don’t bother with words like immature and mature.  For example, one approach would have you stop reading my blog, and when you visit my office I’ll listen to you in a caring, supportive way.  From time to time, I’ll ask you a few questions to challenge you to think more deeply about the issues that you are raising.  When you reply, I won’t give you my opinion. Instead, I’ll listen and empathize with what you are experiencing.”

“Well, actually, I look forward to reading your blog each week, Dr. Rubin.  They make me angry some of the time, but I must admit that they’ve been very helpful.  As far as just listening to me in a caring way, you already do a lot of that.  If I want your opinion, I ask and I guess I want you to be honest and tell me what you really think.”

“All right, Judy.  Another thing that we can try is this. Some people, when they are provided negative criticism, always feel insulted even when the criticism is provided without any name calling, insults and shouting.  Other people, even when they are provided negative criticism with name calling, insults and shouting don’t feel insulted.  Attempts to insult them are like water off of a duck’s back. These people can hear the negative criticism that comes with efforts to humiliate and wound their feelings, and they can seek to learn something from the criticism. Sometimes they do experience some strong emotions that arise when they hear the negative criticism, but this is experienced not as humiliation, but, instead, as an experience that helps them to come up with more efficient, effective, economical and beautiful accomplishments.  If you want, over the next few weeks we can work on this.”

“I like that, Dr Rubin. I do think I’m a bit too sensitive about criticism.  Let’s give that approach a try.”

“OK.”

Conclusion

Dr Jeffrey Rubin

Well, I guess, after considering all of this, I’ve decided to continue to view certain behavior patterns in a developmental framework. To my readers, I don’t mean to insult you when I refer to a pattern that you might utilize as immature, but rather, I hope to challenge you to consider some alternative pattern that you may find better in some ways. For those who are interested in my definition of psychological maturity, see HERE.

So, with that, thanks for stopping by today at From Insults To Respect, and may the rest of your week be filled with wonder and delight.

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on.  This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional and social intelligence.  To begin at the very first post you can click HERE.

Categories
conflict resolution Disrespect Donald Trump respect

Trump and Respect

Welcome to From Insults to Respect.

As I write this post, Election Day, with all of its turbulence, has now passed us by. Perhaps now is a good time for us to take some deep calming breaths and reflect on all that transpired.

Along this line, I’m thinking it would be a useful exercise at this point if we attempted to integrate what we have learned from this blog about the nature of respect with what we know about President Trump’s style of conducting himself. After all, the president is someone we all got to know pretty well. Couple this with the swirling controversy around the man, which can be readily seen in a recent article by the Herald News titled, “Trump continues to show a lack of respect for America.” The first paragraph reads,

We knew beyond doubt that our president was an inveterate liar, a business cheat, and a bully, but the debate last week proved that he refuses to adhere to any rules, even those upon which he has himself agreed. Those who counted say he interrupted 71 times in 90 minutes. That should not come as a surprise, since he does not appear to respect any of the laws that everyone else is expected to obey, including our Constitution. Talk about a lack of law and order.

Such statements clearly arouse powerful emotions for many, and it just so happens that learning exercises tend to be particularly memorable when strong emotions are aroused. Exercises that skillfully utilize this arousal tend to be processed at a much deeper level than those utilizing ho hum examples. So, if you will, let’s see where such an exercise might lead.

We’ll begin with a look at how Trump’s statements that run counter to principles of science might influence how much respect others have for him. Then we’ll rate how much respect he earns from the way he responds to criticism and provides criticism. Finally, we’ll rate his level of respect for displaying several other behavior styles. Although, admittedly, there is a degree of subjectivity to this exercise, going through it will help to clarify for all readers their own understanding of the nature of respect.

Respect and Trump’s Statements Related to Science

Whenever I write a new post, I come up with a tentative title, and then, not wanting to use it if others had, I put it in the Google search engine to find out. When I did this for this post’s title, “Trump and Respect,” I was pleased to see nothing came up with that title. At the same time, as expected, my search found articles and books that are somewhat related to this topic. The first two were articles that expressed serious concerns about Trump not respecting science. The argument that was put forth for this proposition has to do with Trump’s statements regarding the environment and handling the pandemic.

Trump on the Environment

With regard to the environment issue, Trump has repeatedly claimed scientists are perpetuating a hoax when they tell us that urgent action is needed to transition from fossil fuels to renewable sources of energy such as wind and solar. My guess is that rather than really believing this is a hoax, Trump promoted it because of how crucial he viewed winning Pennsylvania was for his chances to be elected.

The Keystone State obtains huge economic benefits from its fracking industry, which is a technique that draws the fossil fuel of natural gas from deep below the Earth’s surface. To move forward on a transition plan threatens the livelihood of many state citizens, and consequently, anyone supporting such a plan risks losing a significant number of votes.

I will explain my reasons for this guess shortly, but let’s just pretend, for the benefit of this exercise, that it is true that Trump does respect science but his desire to hold onto the presidency is of greater importance to him. If you were convinced that Trump chose holding on to the presidency over protecting the health and safety of human beings by avoiding further damage to the environment, would that influence how much respect you have for him? How much would it influence you?

Trump on the Pandemic

In the articles that I came upon in my search, much of the argument that claims Trump does not respect science comes from his statements that contradicted or undermined the  pandemic recommendations from science experts within and outside his own administration. Also, in complete contradiction to scientific evidence, he has repeatedly told the American people that the end of the virus’s spread was just around the corner, and continued to do so even as it was increasingly plain to all that the virus was spreading at alarming rates. Nevertheless, as I indicated in the previous section, I doubt that these public statements of Trump are really indicative of his true feelings. Here’s why.

First of all, on Bob Woodward’s tape recordings, Trump repeatedly admitted, based on the information he received from his expert scientists, just how deadly and contagious the virus is. Thus, on February 7 he told Woodward the disease is “deadly stuff.” In an April 5 interview with Woodward, Trump explained, “It moves rapidly, Bob. It moves rapidly and viciously. If you’re the wrong person and if it gets you, your life is pretty much over if you’re in the wrong group.” During his April 13 interview with Woodward, Trump told the journalist that the virus is “so easily transmissible, you wouldn’t even believe it.”

Couple these statements that had relied on his scientific experts, with two more sets of facts. Trump threw his full support behind developing a vaccine, which relies on scientists using the principles of science. When he came down with the virus, he checked into a hospital that provided him with the most scientifically supported treatments.

So, despite his public posture of a cavalier attitude that played down the risk, there is ample evidence that Trump well respects the scientific evidence. The two most plausible reasons for his public posture are, that he was trying to protect his own financial interest, and he assessed the attitudes about the pandemic from his most ardent supporters whom he could not afford to lose in his bid for reelection.

With regard to his financial interests, it is well known that Trump is heavily invested in hotels around the world. When Trump heard about the pandemic from his advisors, when he asked about what needed to be done to contain it, he was told that the public has to stay home and only leave their homes for absolutely essential reasons. This is not at all good news for someone in Trump’s financial situation. And keep in mind, he has repeatedly faced bankruptcy, a pretty awful experience, especially for someone who hates the image of a loser.

Although Trump claims he has been playing down the seriousness of the virus because he doesn’t want to cause a panic, this is implausible.  If he was in a reasonable state of mind, he would have known the general public would hear from plenty of experts an accurate account of the risks that are involved.

Rather than fear of causing a panic, a far more plausible theory is that he panicked upon hearing about the need to have people severely restrict their travel plans. Note, as well, that he had no problem trying to create a sense of panic with regard to those who would vote for Biden, claiming their cities and suburbs will end up in flames by looters and violent demonstrators if Biden is elected.

Even though by now, Trump must know that most of the general public are well aware of the serious risks of this pandemic, he continues to play down the risk. The most plausible reason to me is because many of his base supporters delight in claiming the news is fake. We see them at his rallies throwing up their arms in jubilation each time he mentions the “awful lying fake media.” Many of them, just like him, are in denial about the dangers of the pandemic because a full shut down of nonessential businesses has terrible consequences for their own businesses, and the thought of not partying at bars is, to them, completely unacceptable.

Okay, now that I provided some background about Trump’s statements about science, for the purpose of this exercise, let’s just say, whether you believe it or not, that Trump indeed respects science, but he puts his personal finances and his desire to be reelected over the safety of the American people. Would that influence how much respect you have for him?

Respect and Trump’s Style of Responding to Criticism

For this part of today’s exercise, I’d like you to rate Trump’s style of responding to criticism. To help guide you in coming up with your rating, below is one model that describes five different responding to criticism styles. I put them in order from the least respected to the most respected. Each higher level is viewed as more mature, likable, and respected by a wide group of individuals who watched video recordings depicting different people displaying the five different styles.

In coming up with your own rating, you need not rely on these five descriptors, but in considering them, it will help to clarify in your own mind what you respect when it comes to responding to criticism.  Let’s take a look at these five levels.

Five Levels of Responding to Criticism

1.  This level requires displaying one or more of the following:

  • Weeps or sobs with tears or pouts without using any of the higher level skills
  • Physically attacks the criticizer
  • Damages property

2.  This level requires displaying one or more of the following:

  • Insults the criticizer (either with words, hand gestures, the sticking out of a tongue, the rolling of the eyes, or smirks)
  • Glares at the criticizer
  • Threatens the criticizer
  • Punches, kicks, or throws an object without physically hurting someone or damaging anything
  • Criticizes the criticizer without first fully addressing the original criticism.

3.  This level requires displaying one or both of the following:

  • Displays defensiveness without directly insulting the criticizer (raising voice’s volume or pitch)
  • Displays a lack of interest either by verbally indicating this, or with nonverbal cues, or complete silence. 

Illustration by Deanna Martinez4.  Level 4 individuals listen to the criticizer in a supportive, warm, friendly style, and then make it clear that they fully understand what was said.  Moreover, they put the criticizer at ease by making statements that indicate that the wise learn from criticism.  Some time is spent on showing that they are thinking about the criticism.  If, after thinking about the criticism the criticism is deemed to be correct, they make a statement frankly indicating, “I can see your ideas have merit and I intend to use them in the future.”  If they are not sure if they agree, they make a statement indicating that they are very interested in what was said, plan to think a little more about this over the next few days and then they will be ready to discuss this further.  If, after thinking about the criticism, the criticism is deemed to be incorrect, a statement is made designed to disagree without being disagreeable.  More specifically, a sense of humor, some listening in a caring way and a few smiles help to traverse rough terrain.  As the episode winds down, the criticizer is encouraged to feel comfortable communicating suggestions in the future.

5.  In addition to actions consistent with level 4, people responding to criticism in a manner consistent with level 5 seek ways to use, whenever they disagree with the criticism, a technique known as steering in the direction the criticizer would prefer to go.  That is, rather than just disagreeing without being disagreeable, the criticized person seeks to find a new choice of action that creatively utilizes some aspect suggested from the criticism.  Steering cannot be incorporated into all situations, but it is an additional goal of the most mature individuals.

Now that you looked these five levels over, what level do you think best matches Trump’s style?

Respect and Trump’s Style of Providing Criticism

For this part of today’s exercise, I’d like you to rate Trump’s style of providing criticism. As I did when I asked you to rate his style of responding to criticism, to help guide you in coming up with your rating, below is one model that describes five different styles placed in order from the least respected to the most respected.

  1. This level requires displaying one or more of the following:
  • Cries without stating what the crying is about
  • Physically attacks the person being criticized
  • Damages property

Although these three descriptors may not sound like providing criticism, in some situations we can see that it is the very beginning of the development of this skill.  Let’s say Jill takes baby Bob’s crayon away believing he is done with it.  Bob begins to cry and takes a swipe at Jill.  She manages, by moving away, to avoid Bob’s swipe. Bob now looks even angrier and crumbles up a piece of paper and flings it on the floor.  An observer to this may conclude that Bob, in a sense, is criticizing Jill for taking the crayon.   

   2.  This level requires displaying one or both of the following:

  • The criticizer does not explain what the offending behavior is, but instead expresses displeasure with glares, insults, shouting, silence, or threats that do not involve bodily harm. (For example, someone might be making too much noise and the criticizer might turn to the noise maker and glare, or cry out, “Jerk!”)
  • Threatens bodily harm regardless of what else is said.

3.  The criticizer clearly states the criticism with enough detail so the criticized person, if he or she wills, can improve the behavior, idea, or appearance, but couples it with glares, insults, shouts, or threats that are not about bodily harm.

4.   The criticizer states the criticism without bodily attacks, damaging property, glares, insults, threats, or shouts, and with enough details so that the criticized person, if he or she wills, can improve the behavior, idea, or appearance.  If the person receiving the criticism becomes defensive or angry, the criticizer empathizes without returning, glares, insults, threats, or shouts.

   5.  When the criticizer provides criticism, he or she does so in a manner very similar to a level four response, but beforehand, the criticizer considers the person who is the target of the criticism, and the situation that he or she is in.  As a result of such considerations, the criticizer may decide to alter the criticism.

 

Rating Trump on Several Other Attributes Related to Respect

All that is left to do to finish this exercise is to look over the following list of attribute descriptions, and for each one, rate Trump on a scale of 1 to 5 on how well that description fits him.

Being a Good Role ModelRespected 1

Present yourself well

Set an example for others

Make your own decisions

Don’t be overly materialistic

Respected 2Be a cultured person

Keep your language clean and respectable

Exude confidence

Be optimistic

Stick to your word

Excel at something

Respected 3Admit to your mistakes

Avoid getting overly intoxicated in public

Stick up for yourself when you need to

Respecting Others

Greet people in a proper and friendly manner

Never bully others or take advantage of their weaknesses

Give everyone a chance

Be prepared to see other people’s side of the story

Don’t act like a know-it-all

Be discreet

Conclusion

Well, there you have it, an exercise designed to deepen your idea about the nature of respect. As I mentioned above, you are of course free to create your own conceptualization of respect according to your own lights. Nothing that I’ve said throughout this exercise is designed to be presented in a dogmatic fashion.

As I leave you today, I can’t help noting that the lead headline of my newspaper states, “Explosive Growth of Virus Is Recorded Across the U.S.” With that in mind, please do take all precautions for your own safety, and for the safety of others.

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on. This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional and social intelligence. To begin at the very first post you can click HERE.

Categories
Bob Dylan conflict resolution respect for doctors

Bob Dylan On Doctors

Welcome to From Insults to Respect.

These days we’ve been hearing a heck of a lot about doctoring.

A question particularly relevant to this blog is, what especially leads to a doctor being respected?

As regular readers to this blog know, when I want to take a few minutes to enrich a topic, I often look to see if Nobel Laureate Bob Dylan explored this topic on one of his Theme Time Radio Hour shows. This has worked well, for his show is so much fun, and I receive a great deal of positive feedback whenever I do this.

Well, it just so happens that Bob’s episode 69 is on doctors, so let’s see what it has to offer. You can listen to that episode for free by clicking HERE.

Bob’s Episode on Doctors

Bob begins his show with some cool jazzy piano playing and then he tells us:

Welcome back to Theme Time Radio Hour. Put the apples away for we’re not trying to keep the doctors away this week. A matter of fact we’re gonna invite them in, ‘cause for the next hour, we’re gonna discuss that noble occupation of the followers of Hippocrates. 

The first song Bob plays for us is “Dear Doctor,” by the Rolling Stones. It’s about a guy none too happy about getting married. Here’s some of the lyrics:

Oh help me, please doctor, I’m damaged
There’s a pain where there once was a heart
It’s sleepin’, it’s a beatin’
Can’t ya please tear it out, and preserve it
Right there in that jar?

At the end of the song, the guy solves his problem without the doctor’s help. He simply leaves a note for the woman he was to marry. As the lyrics explain, the letter read:

“Darlin’, I’m sorry to hurt you
But I’ve no courage to speak to your face
But I’m down in Virginia with your cousin Lou
There’ll be no wedding today”

It’s interesting that in this song the narrator cries out for help from a doctor, despite never seeking out a doctor to get him through his predicament. It reminds me of how many people I know will automatically cry, “Dear God, help me,” whenever they’re in a tough jam.

This connection between doctors and God comes about, I think, from the association of both apparently being capable of performing miracles. A “miracle” is a surprising and welcome event that is not explicable by natural or scientific laws and is therefore considered to be the work of a divine agency. But, is it wise to put doctors on the same level as God? Is that too much respect to put on anyone? Hmmmm.

Moving along, Bob next goes into a little history. He tells us,

The first doctors can be seen in ancient cave paintings, some of them thousands of years old. They show men in animal masks performing ritual dances.

As towns and villages became more complex, bone setters and healing priests became part of society. In ancient Mesopotamia, a whole clinical system was created, based on a framework of omens, and divinations.

From Bob’s little history, we see that for many centuries, healing was often bound up with religious practices. Healers would seek to draw upon the favors of their God or Gods using a variety of rituals.

However, somewhere between the fifth and third centuries BC, some Greek physicians, such as Hippocrates, practiced healing as an art, and began separating themselves from pure religious practices. Their approach included surgery and adjusting dietary regimens. However, they were required to take a religious oath that began:

I swear by Apollo Healer, by Asclepius, by Hygieia, by Panacea, and by all the gods and goddesses, making them my witnesses, that I will carry out, according to my ability and judgment, this oath and this indenture.

The oath included principles of confidentiality and to do no harm. Its last sentence is,

Now if I carry out this oath, and break it not, may I gain for ever an excellent reputation among all men for my life and for my art; but if I break it and forswear myself, may the opposite befall me.”

As we can plainly see from this, respect was an important desire even way back then.

A little later in the show, Bob tells us,

Some doctors are more diligent than others, not all just pill peddling quacks. Some actually care, and even look at the big picture, like Jonas Salk. 

Jonas Salk

In the 1950s, a lot of parents had become frightened in the summertime. This is when children by the thousands would become infected with the crippling disease of polio. Dr. Jonas Salk eliminated that fear forever when he developed a vaccine for the disease. He never patented it, instead distributed it freely so the whole world could benefit from its discovery. Are you listening Pfizer?

That little snippet from the show reveals a truckload of insight regarding what Bob respects and disrespects about folks in the medical profession.

Midway through the show, Bob tells us,

I went to the Farmers Market with John Cusack, and he has some opinions about today’s subject.

At this point we hear Cusack’s voice relating to us the following,

John Cusack

My feeling about doctors is a little complicated because, especially here in the west, I’m not sure about any of them actually interested in healing anyone, but it makes me think of an old thing I saw on stage a long time ago. A patient walks into a doctor’s office. He says, “Doctor, I’m feeling sick,” and the doctor hits him with a right cross, and, um, the patient says, “Why did you do that?” And the doctor says, “Because I’m a doctor.” The patient says, “Perfect!” willing to accept any abusive brutality as long as it comes from an authority figure.

Bob, sounding astonished, replies, “Thanks John. Well, that’s something to mull over.” John’s story reveals a little of his thoughts about what some doctors are doing these days that leads to a loss of respect. This blog has been expressing particularly concerned about the pills being prescribed by psychiatrists (see, for example, HERE and HERE). There benefits have been hugely exaggerated, there side-effects and other risks have been awfully minimized, and when people try to get off of them, many discover the withdrawal reactions lead to problems worse than the reasons they initially chose to begin treatment.

As Bob’s show begins to come to a close, Bob tells us,

A lot of people have no faith in medicine. Some just don’t trust doctors, some just believe in alternative medicines, and some religious groups don’t believe modern medicine can help cure an illness. Christian Scientists believe the only cure comes from prayer. I’m all for that, but I believe doctors are very knowledgable and keep their feet firmly in the present.

If push comes to shove, and you find yourself wanting to find someone who could do what the doctor couldn’t, here’s “The Five Blind Boys From Mississippi” doing “You Done What the Doctor Couldn’t do.”  

The song sounds like an old spiritual, and a few of the lyrics are just that,

Lord, Lord, Oh Lord.
Oh Lord, I know you done
What the doctor couldn’t do.
Oh, I know, you done what the doctor couldn’t do.

Lord, when I was sick,
Oh lord, I couldn’t get well.
But Oh lord you healed my body
And I’m not ashamed to tell.

After the song, Bob tells us,

Everyone will give you different medical advice. People tell you what to eat, what medicine to take, how to avoid illness, how to cure illness. But if you want to know the truth for me is that we’re all gonna go. All you can do is try to make it as interesting as possible.

Then Bob plays for us someone saying to doctors,

Whatever your field in medicine, you’re caught up in the most fundamental battle of mankind. It is you and life against disease and death. The techniques have become so familiar to you that your hands goes about them almost automatically, but never your mind, and never your heart.

Bob’s concluding words on the show are,

Voltaire

That’s all the time we have for today, but in the meantime, remember what Voltaire said, “Medicine consists of amusing the patient while nature cures the disease.”  

Conclusion

Dr. Jeffrey Rubin

In the above, the view that doctoring is a noble profession that teams up with life to battle disease and death was put forth. Maintaining confidentiality and to first do no harm was mentioned as part of the Hippocratic oath.

At one point, we discussed folks who put doctors on the same level as God or Gods. During Bob’s show, I got the distinct impression that he isn’t one of those folks. He did say that doctors are knowledgeable and they tend to keep their feet firmly in the present, which I got the impression, he respects. However, he views many as pill peddling quacks, and he raised the issue of the greed of the pharmaceutical companies, an aspect of the world of medicine which, it seems to me, he looks upon with disdain.

So, there you have it, a little reflection on the doctoring profession. Until you join us once again right here at From Insults To Respect, may all of your doctoring experiences be all that you hope for, and may you and your loved ones stay healthy and safe.

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on. This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional intelligence. To begin at the very first post you can click HERE.