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authoritarianism conflict resolution Donald Trump Doonesbury payback punishment

Doonesbury and the Nature of Payback

Welcome to From Insults to Respect. Today’s topic, “payback.” There are a couple of definitions for payback, so to be clear, I’m referring to a tactic involving punishing someone, or a group of people, for something done in the past. Synonyms include revenge, reprisal, retaliation, retribution, and vengeance.

When discussing a topic such as this, it helps to utilize a vivid narrative that is not only illustrative, but also provides some emotionality to the topic. G. B. Trudeau, with his Doonesbury comic strip, is a master at this. Recently, he has been turning his impactful colorful art to President Donald Trump’s style of dealing with people.

For example, in this panel from a recent comic, we see a caricature of Trump insulting several news outlets. Whenever the president has been asked why he has been utilizing these types of insults, he claims that the other side started it. He’s just getting back at them, he explains, because they insulted him first.

After that caricature of Trump, Trudeau published the following:

Now, before we move on, I want to make it clear that I am not here today to claim that the above comic scenario is a factual depiction of anything currently going on in President Trump’s administration. Sure, Trudeau probably believes the scenario does capture something of the president’s style of leadership, but whether or not he is correct is not the point of today’s discussion. Let’s just utilize the narrative to help us seek out what lies deep below the surface of the “payback” tactic.

On the surface, of course, all that many people see is a simple understanding that can be stated thusly: “It is proper to do something bad to anyone who does something bad to you, for that is only fair.” But, there is considerably more to see if only we are willing to look a little deeper.

In the comic, TRFF, the guy with a mustache and cigar, views himself as an authoritarian and is just delighted that he has been appointed Deputy Director of Payback. Let’s begin our exploration below the surface with a quick discussion of what it means to be an authoritarian.

What Does It Mean to be an Authoritarian?

According to Wikipedia,

“An authoritarian leadership style is being used when a leader dictates policies and procedures, decides what goals are to be achieved, and directs and controls all activities without any meaningful participation by the subordinates. This leader has full control of the team, leaving low autonomy within the group.[1] The leader has a vision in mind and must be able to effectively motivate their group to finish the task. The group is expected to complete the tasks under very close supervision, while unlimited authority is granted to the leader. Subordinate’s responses to the orders given are either punished or rewarded.”

Now we can contrast this authoritarian leadership style with one that may be referred to as an “authoritative” approach. There are several very different descriptions of an authoritative leader, so, to be clear, what I mean by this is the following:

An authoritative leader provides a vision of the group’s goals, somewhat like an authoritarian leader, but there is a distinctly more willingness to engage in verbal give and take with regards to how the common goals are to be articulated and achieved. Moreover, the leader is far more likely to be forgiving of shortcomings as the group operates, viewing them as an opportunity to problem solve how best to move forward. Authoritative leaders are less controlling as authoritarians, allowing group members to explore more freely, thus having them make their own decisions based upon their own reasoning. Authoritative leaders seek to encourage more independent and self-reliant group members.

Nelson 1Perhaps one of the best known leaders who embodied the authoritative style of leadership was Nelson Mandela. After serving 27 years in jail for seeking justice for the majority of South African people, he had plenty of reasons to seek payback. But in a speech delivered to the European Parliament in 1990, he stated:

“Great anger and violence can never build a nation. We are striving to proceed in a manner and towards a result, which will ensure that all our people, both black and white, emerge as victors.”

Throughout his leadership as the president of South Africa, he advocated forgiveness toward his former oppressors, and served his country with a smile full of wisdom and kindness.

Back to the Payback Tactic

In contrast to the image that many people have of Nelson Mandela’s leadership style, take another look at the caricature in the Doonesbury comic of a authoritarian in charge of payback for the president’s administration. As a response to some guy who is disloyal to the administration, TRFF says that if it was up to him, he’d throw the guy out of a plane. TRFF is just loving the fact that he gets to demean, threaten, or fire people every day.

How effective are punishments of this type? In the short run, there are people who are willing to Kowtow to them, but there is a spirit within that slowly begins to get riled, and danger lurks below. It is not always easy to see this in the muddy complexity of large organizations, but search your own heart and you will know of its existence.

Doing scientific research to demonstrate the problems involved in using the payback approach has always been challenging. Real life is so much more complicated than the types of approaches that can be systematically studied scientifically. However, when such studies contrast punishment with a reward, the results indicate that people view those who use a reward approach as both more attractive and more likely to gain compliance.

A while back, I heard about a company that had been having a hard time getting its workers to arrive on time. The company executives had a policy of punishing those who came late by docking their pay. Not only didn’t this work well, but the workers became bitter toward the executives, and many workers, after being trained at great expense, would soon leave for employment at competing companies.

When the company executives decided to discuss these problems directly with the employees, they came up with an alternative approach to the lateness problem. No longer would the employees be punished, but instead, each month an employee came to work without being late a single time, he or she was rewarded with a monetary bonus. This dramatically decreased lateness, and increased the respect the employees had for their executives, who became more open to involving the employees on how developing goals were to be carried out. The results were spectacular. An enormous amount of money was saved because of the decrease in the downtime of productivity from lateness and a reduction in recidivism.

Recently, President Trump advocated that the current US health plan be replaced with a new health care law. He was unable to get enough votes for its passage. Will he now unleash the dogs of payback? Should he?

Please let me know your thoughts by leaving a comment in the Comment Section at the bottom of this blog post.

In closing, here’s hoping you found some food for thought in today’s post, and you soon join us again right here at From Insults to Respect. 

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on.  This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional intelligence.  To begin at the very first post you can click HERE.

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Albert Einstein conflict resolution religion science versus religion William James

Are Science and Religion Incompatible?

Welcome to From Insults to Respect. Today we take up the question, can the science minded and religious minded legitimately take up an attitude of mutual respect?

There are, of course, people who fervently believe that opinions that do not rest firmly on the broad shoulders of scientific evidence are nothing more than superstition. Many of these individuals, as soon as they hear that a person is religious, give off vibes of disdain.

Meanwhile, there are religious folks who believe that science minded individuals have led to a world of atomic energy catastrophes, billowing coal chimneys, people with their noses in their devices while tending to their babies, etc. In their hearts, these religious folks angrily believe that the science minded are leading humanity down a filthy, destructive path.

Then there are people who richly agree with Albert Einstein when he wrote, “Science without religion is lame, religion without science is blind.”

Oftentimes, these differing beliefs are embedded in hearts so bound up with barbed wire that probably nothing I can say will produce any significant change. I get that. Nevertheless, I am determined to present a view that might move a few folks from where they currently stand on this issue to where the view is distinctly more rewarding. I, myself, underwent a distinct change in attitude with regards to the respect I hold toward folks with differing attitudes on this topic, so perhaps my goal is not entirely hopeless.

We’ll begin with a quick look at the nature of science and religion from the perspective of psychologist and philosopher William James and the physicist Albert Einstein. Then, I’ll share my own views on the compatibility of the two realms of understanding. A little paragraph written by Albert Einstein will bring today’s discussion to a kind of conclusion. Of course, the real conclusion is open ended because of the discussions that will continue long after this post has been published.

The Nature of Science and Religion

William James made a distinction between two orders of inquiry concerning anything.

“First, what is the nature of it? what is its constitution, origin, and history? And second, What is its importance, meaning, or significance, now that it is once here? The answer to the one question is given in an existential judgment or proposition. The answer to the other is a proposition of value…. Neither judgment can be deduced immediately from the other. They proceed from diverse intellectual preoccupations, and the mind combines them only by making them first separately, and then adding them together.”

As Einstein put it, “It is the aim of science to establish general rules which determine the reciprocal connection of objects and events in time and space.” With these rules, we are able to predict the behavior of phenomenon in certain domains, sometimes with incredible precision. For example, the position of the planets within our solar system may be calculated in advance with great exactitude on the basis of a number of simple laws.

Religion, in contrast, seeks to deliberately nurture the moral sense. For Einstein, “A person who is religiously enlightened appears to me to be one who has, to the best of his ability, liberated himself from the fetters of his selfish desires and is preoccupied with thoughts, feelings, and aspirations to which he clings because of their super-personal value.”

Now, although science and religion are two orders of inquiry that are not deduced immediately from the other, we can choose to utilize both according to our own values. Consider a married couple, Laura and Harry, along with their greatest treasures, two beautiful children.

The Laura and Harry Parable

Laura and Harry live in Syracuse, New York. It is Christmas time, so they are wondering about the wisdom of driving the family to New York City for a visit with their parents. They are aware of information acquired according to sound scientific methods that indicate an increased risk of a deadly crash in this region during this time of year.

As Christmas day approaches, at church their minister gives a stirring presentation on the importance of honoring your mother and father. Moreover, he presents a beautiful picture of families uniting during the holidays. From Laura and Harry’s religious experience at church, family values are placed alongside the driving risks that science has provided.

Laura and Harry decide to drive to New York City, but make sure that all seat belts are properly fastened because science methodology indicates that this can reduce harm in case of an accident.

From this little parable, we see that in making the decision to go to New York City, Laura and Harry chose to consider science information while also considering values that were enriched by their religious experience.

The Compatibility of Science and Religion

Did Laura and Harry make the right decision? The question may seem easy if they had a great time and came back uninjured. But what if they had had a terrible accident? Would this require that they conclude that they had made the wrong decision? Can science answer this question?

No. Science can provide a statement like the following: 22,272 families drove over 300 miles through terrain that was similar to the terrain Laura and Harry drove during the Christmas season. Of these, there were 14 families that sustained an auto accident injury and 4 deaths. Going beyond statements of this type takes us out of the realm of science. People still have to decide what is right or wrong based on their values and whatever information they believe is most relevant to them.

If some, upon hearing that the family ended up having a terrible accident, concluded Laura and Harry made the wrong decision, they would be entitled to their opinion. And if some, upon hearing that the family had a terrible accident, refuse to second guess Laura and Harry’s decision, respecting their right to choose between complete safety and seeing their extended family during Christmas, they too would be entitled to their opinion.

Some Arguments Against and For the Compatibility of Science and Religion

Now, some science minded folks well recognize that some decisions must be made before the availability of sufficient scientific evidence. They argue that in such cases, they don’t need any religion to tell them what is right and what is wrong, they can decide that perfectly well on their own. I, for one, am on friendly terms with these people. I am not seeking to force religion on them. At the same time, I know there are people who choose to participate in a religion, valuing the stirring lessons from their clergy, the social connections, and the community support for worthy causes. They choose to use some of what they experience by being a member of their religion to make some of their decisions. I, for one, am on friendly terms with them. I don’t see the sense of automatically disdaining either the science minded or religious minded.

Some people in the science camp like to point to several religious related incidents, such as planes crashing into the World Trade buildings, in order to condemn all religion. But there were people in the science camp during the religious hating Soviet Revolution that participated in the slaughter of millions. Moreover, during the Nazi regime, Hitler found plenty of science minded people willing to aid in the carrying out of atrocities.

Yes, we can find within both groups people with whom we very much disagree. At the same time, it has been my experience that as I have gotten to know religious and science minded folks, most turned out to be decent and well worth respecting.

Perhaps the greatest difficulty science minded people have with religion is that it promotes magical thinking. I hasten to point out that not all religions do so. For example, the Transcendentalists, with Ralph Waldo Emerson as one of their most eloquent writers, embraced principles of science. The Dalai Lama, as well, presents us a religion very open to what science can teach us.

Let me add as well, with regards to this magical thinking issue, that many people who view themselves as religious, well recognize the magical thinking that appears in their scriptures, but do not accept them. Instead, they view them as comforting to those who don’t have a scientific mind, then they slip by those sections of scripture to those that they more highly value. We can liken it to a guy who recognizes that his mother holds some beliefs with which he completely disagrees, but he continues to love her for all the other aspects of her life that so beautifully nourishes his existence.

Yet, another issue regularly arises when the science versus religion issue comes up. This one has to do with the wisdom of remaining skeptical until we have sound science evidence to support our position. I can see some merit in that. At the same time, in real life circumstances, a question comes up regarding just what is the point at which our opinion should be coerced by the existence of sound science? Bear in mind that there was not so very long ago a procedure known as lobotomies. This brain surgical procedure was viewed as being backed by such solid scientific evidence that powerful people were able to involuntarily subject less powerful folks to the scalpel. It didn’t turn out well, at least not for those who had part of their brains gouged out.

Then there were scientists who assured us that the Fukushima nuclear power plant was safe. In the end, it poisoned a beautiful sea side section of our planet. So, there are good people who are hesitant to accept what science folks tell us. Is it wise to treat them with disdain, or to remain on friendly terms with them while respectfully disagreeing?

In his essay titled, “The Will To Believe,” William James, despite considerably lacking himself the religious sentiment, brilliantly defends his father’s religious beliefs. James points out that in most areas of human life, science simply has not come far enough to determine with any great precision what is the most favorable road to travel. The variables that in a controlled lab seem somewhat predictable frequently become entangled in so many other variables out in the more natural world that we must make decisions as best that we can, guided by nonscientific lights. Having some faith, even without sufficient scientific evidence, may be helpful.

“Do you like me or not?—for example. Whether you do or not depends, in countless instances, on whether I meet you half-way, am willing to assume that you must like me, and show you trust and expectation. The previous faith on my part in your liking’s existence is in such cases what makes your liking come. But if I stand aloof, and refuse to budge an inch until I have objective evidence, until you shall have done something apt […] ten to one your liking never comes. […] The desire for a certain kind of truth here brings about that special truth’s existence; and so it is in innumerable cases of other sorts.”

For James, some people possess a strong religious sense, others less so, and others find a void in that section of their brain. Where is the evidence that any one of these types are somewhat less human, or less worthy of respect? Perhaps there is some value in having some diversity within the human species.

In concluding this post, I leave you with a quote from Einstein, who encouraged us to “not only tolerate differences between individuals and between groups, but we should indeed welcome them and look upon them as an enriching of our existence. That is the essence of all true tolerance; without tolerance in this widest sense there can be no question of true morality.”

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on. This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional intelligence. To begin at the very first post you can click HERE.

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conflict resolution Donald Trump hate respect

Trump and the Nature of Hate

Welcome to From Insults to Respect. 

One day I was watching Donald Trump’s first news conference since he became president. There, the remarks that I found most interesting had to do with his expressed outrage about how hateful the press has been toward him. The first time it came up, he was asked the following question by a reporter:

“I just want to get you to clarify this very important point. Can you say definitively that nobody on your campaign had any contacts with the Russians during the campaign? And on the leaks, is it fake news or are these real leaks?”

Here’s the Trump’s reply:

“Well, the leaks are real. You’re the one that wrote about them and reported them, I mean the leaks are real. You know what they said, you saw it and the leaks are absolutely real. The news is fake because so much of the news is fake. So one thing that I felt it was very important to do — and I hope we can correct it. Because there’s nobody I have more respect for — well, maybe a little bit but the reporters, good reporters.

“It’s very important to me and especially in this position. It’s very important. I don’t mind bad stories. I can handle a bad story better than anybody as long as it’s true and, you know, over a course of time, I’ll make mistakes and you’ll write badly and I’m OK with that. But I’m not OK when it is fake. I mean, I watch CNN, it’s so much anger and hatred and just the hatred.”
The hate issue came up a few minutes later when a reporter asked:
“And if I may follow up on that, just something that Jonathan Karl was asking you about. You said that the leaks are real, but the news is fake. I guess I don’t understand. It seems that there’s a disconnect there. If the information coming from those leaks is real, then how can the stories be fake?”
Trump begins to look exasperated, and then replies:

“The reporting is fake. Look, look… You know what it is? Here’s the thing. The public isn’t — you know, they read newspapers, they see television, they watch. They don’t know if it’s true or false because they’re not involved. I’m involved. I’ve been involved with this stuff all my life. But I’m involved. So I know when you’re telling the truth or when you’re not. I just see many, many untruthful things.
“And I’ll tell you what else I see. I see tone. You know the word “tone.” The tone is such hatred. I’m really not a bad person, by the way. No, but the tone is such — I do get good ratings, you have to admit that — the tone is such hatred.
 
“I watched this morning a couple of the networks. And I have to say, Fox & Friends in the morning, they’re very honorable people. They’re very — not because they’re good, because they hit me also when I do something wrong. But they have the most honest morning show. That’s all I can say. It’s the most honest.
 
“But the tone, Jim. If you look — the hatred. The, I mean, sometimes — sometimes somebody gets… Well, you look at your show that goes on at 10 o’clock in the evening. You just take a look at that show. That is a constant hit. The panel is almost always exclusive anti-Trump. The good news is he doesn’t have good ratings. But the panel is almost exclusive anti-Trump. And the hatred and venom coming from his mouth; the hatred coming from other people on your network.”
Now, the reason I found these remarks from Trump so interesting is that throughout his campaign seeking the presidency, his tone, along with his very words, were filled with hatred and venom toward the press and many other individuals and groups as well. At each of his rallies, he regularly pointed to where the media had gathered and cried out things like, “There’s the press standing over there. Don’t we just hate the media, they are such liars!” Then when the crowd would start getting riled up, and throwing things at the press, he cheered them on. More recently, he has taken to calling the press the enemy of the people using a tone of voice that is pretty far from flattery.

If any of you saw the last debate between him and Secretary Clinton, you will no doubt recall how he called her evil in a tone that mustered as much venom as anyone that I’ve personally seen. At moments he has backed off some of his most hateful rhetoric, but more often he has regularly returned to it.

At the news conference I’ve been discussing, he stated, in what struck me as a hateful tone,

“We’ve been negotiating a lot of different transactions to save money on contracts that were terrible, including airplane contracts that were out of control and late and terrible; just absolutely catastrophic in terms of what was happening.”
Now, there were a great deal of people involved in negotiating these contracts and many individuals are currently working hard to do right by them, but Trump threw out this blanket statement. These types of comments are modeling for all to see, hateful rhetoric.

I could well understand why Trump would want the people and the press to treat him, rather then hatefully, respectfully. But if this is true and he therefore wants to encourage people of the press, and others to use respectful tones and language, perhaps he would be wise to start modeling what this looks like when he himself communicates.

A great model to consider as an alternative to Trump’s style is that of John F. Kennedy’s. Over the whole of his presidency, Kennedy averaged a 70.1 percent approval rating, comfortably the highest of any post-World War II president. By comparison, the average for all presidents between 1938 and 2012 is 54 percent. Trump, last I looked, was at about 40 percent.

Lyndon Johnson

In 1960, both Senator Kennedy and Senator Lyndon Johnson were seeking the Democratic presidential nomination. At the convention, with both side by side, Johnson criticized Kennedy for missing some important senate meetings because he was on the road campaigning. Kennedy replied,

“I, uh, found it extremely beneficial serving in the Senate with Senator Johnson as leader.  I think if I emerge as successful in this convention it would be as a result of watching Senator Johnson proceed around the Senate for the last eight years.”  

Kennedy, then turns to look directly at Johnson and said:

“I have learned the lesson well, Lyndon, and I hope it will benefit me in the next twenty-four hours.”

Kennedy then turns back to the larger audience. 

“It is true that Senator Johnson made a wonderful record in answering those quorum calls, and I want to commend him for it. I, uh, was not present on all of those occasions…. So, I come to you today full of admiration for Senator Johnson, full of affection for him, strongly in support of him for majority leader, and in that position we’re all going to work together. Thank you.”

This is an amazing contrast to President Trump’s style of dealing with anyone who criticizes him.

An additional lesson that we can learn from looking at Kennedy’s style was his willingness to take responsibility for things that did not go as well as he desired during his administration.

On April 17th, 1961, Kennedy ordered what became known as the “Bay of Pigs Invasion”: 1,500 U.S.-trained Cubans landed on the island in an attempt to overthrow the country’s dictator, Fidel Castro. The plan failed within three days.

Many felt Kennedy was guilty of doing something terribly wrong, and more than a few insults were hurled at him. However, when he went before the press, he took responsibility for the failure, and pledged to take several specific steps to make sure that what happened would never happen again. Immediately afterwards his approval rating spiked, going up to 83 percent, the highest level of his presidency.

Responsibility-LincolnFrom my own experience, I have learned that using a similar type of response can be very helpful. When I find that someone has a conflict with me because of something that I have done, I have often been able to turn angry feelings into a respectful resolution by making it clear that I recognize my responsibility in what happened and I plan to take some action to improve.

Now contrast this with what happened at the Trump press conference when a reporter asked him if there were any mistakes that he made when he wrote his executive order regarding a travel ban from seven countries. Trump replied,

“Let me tell you about the travel ban. We had a very smooth rollout of the travel ban. But we had a bad court. Got a bad decision. We had a court that’s been overturned. Again, may be wrong. But I think it’s 80 percent of the time, a lot.

“We had a bad decision. We’re going to keep going with that decision. We’re going to put in a new executive order next week some time. But we had a bad decision.

“That’s the other thing that was wrong with the travel ban. You had Delta with a massive problem with their computer system at the airports. You had some people that were put out there, brought by very nice busses, and they were put out at various locations.

“Despite that the only problem that we had is we had a bad court. We had a court that gave us what I consider to be, with great respect, a very bad decision. Very bad for the safety and security of our country. The rollout was perfect.”

Notice that Trump took absolutely zero responsibility for the problems that ensued. This has been his style ever since I’ve been watching him on TV. All problems are due to some other folks, never him.

So, a basic nature of respect is that you can’t get people to stop hating you if you are throwing hate their way. If there is any way to turn people from hate to respect, it is useful to model how you want to be treated by treating others as you want them to treat you.  This is the basic Golden Rule.  Rather than attack those who criticize you, listen respectfully, and be open to take at least some responsibility for anything with which you might have played a part.

In ending today’s post, I shall leave you with a quote from President Lincoln’s second inaugural address, a period of time when the country was arguably in its greatest conflict. Notice that Lincoln could have expressed great hatred toward those whom he felt were responsible for starting the war. That very likely is the approach our current president would have taken. Here’s Lincoln, currently viewed by many historians as our all time most respected president.

“With malice toward none, with charity for all, with firmness in the right as God gives us to see the right, let us strive on to finish the work we are in, to bind up the nation’s wounds, to care for him who shall have borne the battle and for his widow and his orphan, to do all which may achieve and cherish a just and lasting peace among ourselves and with all nations.”
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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on. This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional intelligence. To begin at the very first post you can click HERE.
Categories
conflict resolution Donald Trump mental disorders Mental Illness President Trump

Is Trump Mentally Ill?

With some regularity, former President Trump has been accused of being mentally ill. Here at From Insults to Respect, we’re going today to take a discerning look at this. We’ll begin with some pieces that appeared in the media when he was president, and then see if we can move ahead to make our own informed personal decision.

The Washington Post Article

Bernie Sanders

In a Washington Post article titled, “Bernie Sanders Calls Trump a ‘Pathological Liar’” Ed O’Keefe wrote, “Al Franken says ‘a few’ Republicans think Trump is mentally ill.”

What are the specifics that led to this determination? According to Senator Sanders,

“When somebody goes before you and says that 3 to 5 million people voted illegally …. there is not a scintilla of evidence to believe that, what would you call that remark? It’s a lie. It’s a delusion.”

In the same article, Franken, who was a senator at the time the article was written explains his statement about what he heard from Republicans:

Al Franken

“In the way that we all have this suspicion that — you know, that he’s not — he lies a lot, he says things that aren’t true, that’s the same thing as lying, I guess.”

Having read this article, I came away thinking that there are people who are very sympathetic with what the two senators were trying to say. At the same time, it is also conceivable that the former president knows full well when he is lying but he is using it as a strategy.

Perhaps he has come to believe that many of his most ardent supporters actually believe him when he lies, and it is the media who are telling the lies. Trump may also believe that others of his supporters don’t care that he lies because they believe business folks always exaggerate as they promote their goals, and that Trump is just promoting causes that match their values. Many Americans may therefore see his behavior not as a sign of mental illness, but simply that he is a shrewd businessman.

Finally, Trump may believe that there are other supporters who don’t like it that he lies, but believe that his opponents lie as well. They therefore cancel out this negative, and rely instead on one or more hot button issues such as abortion, immigration, burdensome regulations, health care, etc., for throwing their support behind him. Trump may believe that this group, when combined with those who believe his lies, and those who accept lying as part of doing business, provides him a worthwhile calculated risk that he will have enough support to achieve his personal goals. After all, it worked well enough to get him elected.

Now, to me, some of the solutions Trump was proposing to deal with these issues seemed completely irrational. For example, when he emphatically claimed that if elected he would send back to Mexico the millions of dreamers who had come to the U.S. illegally when they were children, and he was going to get Mexico to pay for building a “beautiful” wall the entire length of our southern border, I could hardly believe my ears. And yet, I soon met quite a few Americans who said that these ideas made perfectly good sense. Does it make sense, therefore that I consider all of these people who disagree with me as having some type of mental illness? What good would that do?

Let’s move on now to take a look at three psychiatrists that object to calling Trump mentally ill.

A Fox News Article

Dr. Keith Ablow

Recently, Fox News published an article by Dr. Keith Ablow titled, “Relax, Trump is Stone Cold Sane.” This doctor is a psychiatrist and a paid member of the Fox News Medical A-Team.

According to Dr. Ablow, the fact that Trump did become elected president is one indication of his soundness of mind. But that, in itself, is not sufficient to give him a clean bill of health. As the doctor explains,

“I should note that nothing I am saying should besmirch the reputations of men like President Abraham Lincoln or Sir Winston Churchill, both of whom are said to have fought the ravages of major depression or bipolar disorder. One was instrumental in ridding America of slavery. The other was instrumental in saving the world from tyranny. Mahatma Gandhi, by the way, also reportedly suffered from depression. Psychiatric illness does not, a priori, disqualify a person from rendering extraordinary service to mankind.”

So, according to Dr. Ablow, if you can become a country’s leader you can still be mentally ill. If that is the case, why then does Dr. Ablow claim that Trump is not mentally ill? It is because, “neither Lincoln nor Churchill nor Gandhi led a nation after becoming a business sensation and television star.”

Hmmm. Well, let’s keep this thought in mind as we move on to hear what another psychiatrist has to say.

Dr. Allen Frances’s Opinion

In the February 14, 2017 edition of the New York Times, there appears a letter to the editor titled, “An Eminent Psychiatrist Demurs on Trump’s Mental State.” The author of the letter is Dr. Allen Frances. In his opinion, “It is a stigmatizing insult to the mentally ill (who are mostly well behaved and well meaning) to be lumped with Mr. Trump (who is neither).”

Dr. Frances goes on to say in part:

“Bad behavior is rarely a sign of mental illness, and the mentally ill behave badly only rarely. Psychiatric name-calling is a misguided way of countering Mr. Trump’s attack on democracy. He can, and should, be appropriately denounced for his ignorance, incompetence, impulsivity and pursuit of dictatorial powers.”

Wow, pretty strong words. As we reflect on this for a few minutes, let’s move on to take a look at one more psychiatric opinion on this subject before we seek to draw our own conclusions.

Dr. Richard A. Friedman’s Opinion

Dr. Richard Friedman

Dr. Friedman’s opinion piece appears in the February 17, 2017 issue of the New York Times. There he tells us that it is unethical for psychiatrists to diagnose mental illnesses in people they have not examined and whose consent they have not received. However, psychiatrists can pretty much get around this principle by describing the common characteristics of a particular mental illness and then say how they might explain Mr. Trump’s behavior. According to a Huffington Post article, several mental health professionals have used this very approach to strongly suggest Trump is mentally ill.

Dr. Friedman then tells us, that even if a doctor did diagnose Trump as mentally ill after a thorough exam, it doesn’t mean he couldn’t be fit to be president. He then concludes:

“So the nation doesn’t need a shrink to help it to decide whether President Trump is fit to serve, mentally or otherwise. Presidents should be judged on the merits of their actions, statements and, I suppose, their tweets. No experts are needed for that — just common sense.”

I fully agree with Dr. Friedman’s conclusion. But it leaves us still up in the air with regards to whether or not it makes sense to view Trump as mentally ill. Let’s see if it makes sense for us to make this judgment for ourselves.

So, Is He, Or Isn’t He?

Since those articles that I discussed above were published, Trump has now been charged with a series of serious crimes regarding taking top secret documents that he was told did not belong to him. Do such actions legitimize viewing him as having a mental illness?

Most doctors would object to untrained individuals making this type of determination, arguing that this should be left to mental health professionals and only by a thorough examination of a patient, a detailed history and all relevant clinical data. This sounds like a pretty thorough way to make a decision as important as this, but from speaking to patients over the years, I’m under the impression that they have been given a so called diagnosis simply by having a discussion with a mental health professional for less than an hour, and often in less than twenty minutes.

The latest version of the DSM, which is used by mental health professions to make this type of determination, states: 

“Although no definition can capture all aspects of all disorders in the range contained in the DSM-5, the following elements are required:

“A mental disorder is a syndrome characterized by clinically significant disturbance in an individual’s cognitive, emotion regulation, or behavior that reflects a dysfunction in the psychological, biological, or developmental process underlying mental functioning. Mental disorders are usually associated with significant distress in social, occupational, or other important activities. An expected or culturally approved response to a common stressor or loss, such as the death of a loved one, is not a mental disorder. Socially deviant behavior (e.g., political, religious, or sexual) and conflicts that are primarily between the individual and society are not mental disorders unless the deviance or conflict results from a dysfunction in the individual, as described above.”

Notice how broad this definition is. It makes mention of a “disturbance” that reflects a “mental dysfunction in the individual.” The DSM definition doesn’t direct us to any reliable or valid way too assess functioning. The process described in the DSM for assessing the subjective notions of “disturbance” and “dysfunction in the individual” is left to the clinician who decides if these are “clinically significant.” Thus, it provides clinicians an opportunity to include anything that benefits their set of values.

Most clinicians have a financial interest in deciding whether or not their clients have a clinically significant condition. When they judge that their patients’ conditions are significant, they indicate this on the third party intake forms and this allows them to continue to see these clients and to get paid for additional visits. On the other hand, clinicians who work in an underfunded community government clinic that is being swamped by those seeking to access mental health services might apply a more stringent standard for what constitutes a mental disorder. Thus, we can hypothesize that this type of clinical judgment may often be based on financial self-interest or clinic treatment capacity than one based on principles of science.

Let us look a little more at the DSM’s attempt to draw distinctions between what is a mental disorder and what is not. According to the DSM, certain socially deviant behavior and conflicts are not mental disorders, although they may be. If the deviance or conflict results from a “dysfunction in the individual,” then a mental disorder exists in the individual. How does one make this type of distinction? Can it be done in some recognized precise manner? In practice, this too is left to the subjective judgment of the clinician that can be biased by financial interests and the capacity of his or her clinic. Might it also be influenced by political points of view as well?

Upon reading the DSM, we find that there is no documentation that people, whether they are clinicians or not, can reliably and objectively distinguish between those who have mental disorders from those who do not. The whole concept of mentally illness is really used to serve the business interests of the pharmaceutical industry and psychiatrists.

Yes, there are people who act in ways that make no sense to the average Joe or Jill. There are indeed people suffering and concerned about their emotions and behaviors. Labeling someone as mentally ill really fails to clarify what is going on, though it creates the illusion to many that it does.

In my view, we become much wiser when we drop the mental illness descriptors and stick to more specific descriptors of behaviors, attitudes, levels of functioning, and our personal values.

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on. This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional intelligence. To begin at the very first post you can click HERE.

Categories
conflict resolution Liar Lying respect

Bob Dylan on Lying

Judy becomes bitter when she finds out that her husband, Glen, lied to her. That bitterness leads to a loss of the tenderness she had for him on their glorious wedding day. Despite efforts by Glen to straighten things out, his previous loving relationship ends in divorce.

Of course, not all incidences of lying end so sadly. Nevertheless, how much respect people have for you can be significantly influenced by perceptions of your truthfulness. Thus, the topic of lying is well worth a From Insults to Respect post. 

As regular visitors to this blog well know, it is my habit of utilizing, from time to time, Bob Dylan’s Theme Time Radio Hour show to provide a literary spin on a topic of interest. To that end, today we’ll turn to his wonderful episode that focused on the theme, “Truth and Lies.” You can listen to the show for free by clicking HERE.

Bob’s Opening Lines

Bob begins his show on truth and lies by lying to us:

Bob Dylan

Heh heh heh…Welcome to the Underground Garage. I’m Little Steven. All right, I’m not little Steven. I’m lying to you. This is Theme Time Radio Hour and today’s show is about veracity and prevarication, and the distance between the two. We’re going to be talking about the gospel truth and dirty lies, big fat lies, little white lies, half-truths, and we’ll be discovering that the truth will set you free…. To start things off, the Chromatics, “Tell a lie.” 

There’s some fine sax and great vocal harmonizing on this song, but I found myself a little taken aback with its lyrics. Here are a few of them.

If the truth will hurt someone you love, 
Tell a lie, tell a lie, tell a lie.
If the truth will bring a tear to her eye,
Tell a lie, tell a lie, tell a lie. 

Yeah, tell her that you love her,
If that will make her smile.
Though you’re lying you will discover,
You’ll mean it after a while.

If the truth will hurt someone you love,
Tell a lie, tell a lie, tell a lie.

Hmmm. This song actually has the singers enthusiastically encouraging us to lie. It focuses in on lying to a woman with whom we are developing, hopefully, a loving relationship. I’m not so sure this is sound advice. Let’s see what Bob has to say about this.

If you are going to tell a lie, make it a white lie. The dictionary defines that as an often trivial, diplomatic, or well-intentioned untruth. According to a survey, 4 out of 5 people admit to telling white lies at least once a day, and I’m telling you that that other guy, he’s lying.

Maybe I’m just taking it for granted, but you all know that it is a bad thing to lie. Just so we say it emphatically one time, it is a sin to tell a lie.

Even if lying is a sin, it is only a venal sin. It becomes a mortal sin only when the intention of deceiving risks mortal consequences. And just as a reminder, here are the seven deadly sins: pride, envy, anger, sloth, greed, gluttony, and lust. Let me see, I’m good for about five of them.

Well, after listening to this first part of Bob’s show, I gave it a little thought. As it turns out, although I think of myself as basically an honest guy, if the truth be told, there are times when I told a white lie.

Let’s move a little further into this show to see what else Bob wants to share on this topic.

The Middle of The Show

As the show continues, Bob plays us a sad story about how a lie turned into gossip, and by the end of the day, a guy’s reputation was ruined.

From there, we hear Aretha Franklin doing a soulful version of “Don’t Play that Song.”

Aretha Franklin

Hey mister, don’t play it no more
Don’t play it no more
I can’t stand it
Don’t play it no more (no more), no more (no more), no more, whoa-whoa (can’t stand it)
I remember on our first date (ooh)
He kissed me and he walked away (ooh)
I was only seventeen (ooh)
I’d never dream he’d be so mean (ooh)

Here, in Aretha’s heartfelt rendition of this song, we are provided with pretty much the opposite opinion of “Tell a Lie.”

“Don’t Play that Song” was a major hit not only for Aretha, but for several other musical artists. Its popularity is due, at least in part, to it so powerfully capturing the emotional pain that many experience when it becomes apparent that the person they fell in love with has lied about loving them. Such painful memories can last a lifetime.

Mark Twain

A little further along in Bob’s show he provides us a little of what Mark Twain had to say about the truth:

“Always tell the truth. That way you don’t have to remember what you said.”

Then Bob tells us that,

“You probably don’t want to hang around with liars at all. You don’t want to be spending a lot of time trying to second guess everything they say. And you certainly don’t want to have to keep saying what Fats Domino keeps saying in this song.”

The song Bob is referring to is “Don’t Lie to Me.” On this one we hear Fats playing some pretty decent piano rifts while singing the following lyrics:

Well, let’s talk it over
Baby from the start
I heard about the way you over do your part
And don’t you lie to me

Oh don’t you lie to me
Because it makes me mad
And I’ll get evil as a man can be
There is two kinds of people I just can’t stand

And that’s a lyin’ woman and a thievin’ man
Oh don’t you lie to me
Oh don’t you lie to me
Because it makes me mad.

Here we get a sense of the anger and evil that can get stirred up when lying occurs. There are  several other wonderful comments and songs in this part of the show, but my time is running short, so let’s move on.

The Closing Few Minutes Of Bob’s Show

The literary side of Bob loves to use some literature in his show to enrich his themes. This show is no exception. Thus, he says:

Carl Sandburg

Before we go, Carl Sandburg wrote a poem about the liars, and it goes like this:

A LIAR goes in fine clothes
A liar goes in rags
A liar is a liar, clothes or no clothes
A liar is a liar and lives on the lies he tells and dies in a life of lies
And the stonecutters earn a living—with lies—on the tombs of liars

A liar looks ’em in the eye
And lies to a woman,
Lies to a man, a pal, a child, a fool
And he is an old liar; we know him many years back

A liar lies to nations
A liar lies to the people
A liar takes the blood of the people
And drinks this blood with a laugh and a lie,
A laugh in his neck,
A lie in his mouth
And this liar is an old one; we know him many years
He is straight as a dog’s hind leg
He is straight as a corkscrew
He is white as a black cat’s foot at midnight

The tongue of a man is tied on this,
On the liar who lies to nations,
The liar who lies to the people.
The tongue of a man is tied on this
And ends: To hell with ’em all.
To hell with ’em all.

Conclusion

Wow, that Sandburg poem packs quite a punch. Utilizing such poetry, along with other items, such as the Bob Dylan show, etc., helps to enrich the part of our brain that deals with lying. I come to that belief from my own experience.

When I was very young, I lied without any forethought. For example, I remember when I was in second grade, one day in the lunchroom a boy at my table announced that he just got a toy Tommy gun for his birthday. Seeing the enthusiastic reaction of some of the guys at my table, I announced that I got one also for my birthday, despite the fact that I hadn’t, and I didn’t even know what a Tommy gun was. The lie just shot right out of my mouth.

Well, immediately after I made this announcement, some of the guys started asking me questions about what a Tommy gun was. I tried to make up some answers, but the guy who actually had the toy, made it pretty clear I didn’t know what I was talking about. Then, a couple of other guys said they wanted to come to my house after school to see my gun. At this point, my red, sweaty face made one more desperate attempt at saving face, and then I hurried away, totally embarrassed.

With experiences like this, along with hearing stories about the trouble other people got into as a result of their lying, I began to catch myself beforehand whenever I was tempted to lie. One of the biggest influences on my ability to have some forethought when it came to lying was meeting a couple of people in high school that displayed a degree of humbleness. I came to admire this. Both appeared comfortable about their shortcomings, and although both had some impressive skills in a few areas, rather than bragging about them, they let their performance speak for themselves. I soon found myself modeling their style, and each time I was tempted to exaggerate something about myself, I found I could catch myself beforehand, and pretty often I chose a more truthful path.

So, there you have it, my From Insults to Respect post for this week. Have a great week, and please join us again real soon.

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on.  This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional intelligence.  To begin at the very first post you can click HERE.

Categories
conflict resolution empathy literature

Developing Empathy Through Literature

Welcome to From Insults to Respect.

Empathy, as we have been lately discussing (see HERE and HERE), is crucial for being respected by your friends, coworkers, and community. And fostering empathy in our kids is crucial if we desire that they will grow up with integrity and honor.

Several suggestions have been made in my earlier posts on how best to foster this set of skills, including the value of reading literature. But in a recent post in another blog, Engaging Peace, the message of the literature approach was delivered in such a powerful manner, that I decided to devote a whole post on my own blog just on this topic.

The Engaging Peace Post

In the Engaging Peace post, the author, Kathleen Malley-Morrison, writes:

“What feeds the roots of empathy? One answer is: literature, specifically literature demonstrating the ways that pain, fear, love, joy, and a remarkable range of human reactions unite all of humanity, regardless of the divisive little categories like age, sex, religion, and ethnicity that we shove people into.”

To give us a sense of the power of literature to promote empathy, Kathleen tells us about her own experience reading All Quiet on the Western Front by Erich Maria Remarque. The novel is based on Remarque’s experiences as a German soldier in World War I.

The quote from the book that particularly touched Kathleen’s heart occurs during a scene in which Remarque’s character, Paul Bäumer, has just witnessed the death of a French soldier whom he has stabbed:

“But now, for the first time, I see you are a man like me. I thought of your hand-grenades, of your bayonet, of your rifle; now I see your wife and your face and our fellowship. Forgive me, comrade. We always see it too late. Why do they never tell us that you are poor devils like us, that your mothers are just as anxious as ours, and that we have the same fear of death, and the same dying and the same agony–Forgive me, comrade; how could you be my enemy?”

Wow! I was originally deeply affected by those lines many years ago. Returning to the depths of those feelings now provided me a vivid sense of the awesome power of literature.

Harvard Psychologist Takes On This Topic

The Better Angels of Our Nature is a brilliant book by Harvard University professor of psychology, Steven Pinker. There, we learn that human violence has not only dramatically declined, empathy for a wide range of people has surged.pinker

One of the conditions that fosters such psychological development, the good professor explains, is the availability of stories that reveal the humanity of people that lie outside of our immediate circle of family and friends. printing-press-invention-6Professor Pinker notes that prior to the invention of the printing press there were very few books available. Those people who lived in the upper classes rarely had much direct contact with the lower classes. A nobleman’s quick glance while passing by a downtrodden worker often merely left the impression of a filthy, smelly soul, hardly human at all. After novels became available, a nobleman might read of a poor young woman pressed into very sad circumstances by a cruel person of the upper classes, and discover tears running down his cheeks. To discover that people all over the world, in all classes, and other religions have very similar desires, dreams, and feelings that we can all relate to, increases empathy and the desire to deal with a wider range of humanity in kind and respectful ways.

Research On This Topic

David C. Kidd and Emanuel Castano recently published an impressive article in the journal Science. It not only summarizes the research supporting the value of empathy, but also describes five studies that they carried out demonstrating the value of reading literature for enhancing empathy.

Of particular importance here is that their studies indicate that reading just any book is not likely to significantly improve empathy skills. Neither nonfiction or popular fiction did the trick. Only what they referred to as “literature” clearly enhanced empathy skills even though there was some indication that most folks liked the popular fiction best.

Why might literature be so effective? In my view, nonfiction books tend to deal with things–rock formations, how to do quilting, etc. If you choose to read one of these books it is because you share a common interest with the author. No time is spent on getting to intimately know people who have opinions and views that are much different than yours.

With popular literature, the author typically presents an exciting plot, with clear views about the good guys and bad guys. Consider as an exemplar, the movie Star Wars, a phenomenally successful form of popular fiction. Within minutes, we come to know who the bad and good guys are. And the bad guys are pretty much completely evil, and the good guys, ever so swell. Moreover, the plot is rather simple–the good guys have to kill as many bad guys as they can, with the ultimate goal of destroying their headquarters known as the Death Star.

In contrast, with literature there is often room left between the words that allow the reader to give some thought to filling in for themselves what may be felt or done. Literature invites us to consider others not like ourselves, and whether those opposed to the main characters are really completely bad. And even the good guys might have more to their characters than mere goodness. Why did that character do this? We get some hints, but we have some creative work to do in order to reach some tentative ideas. All of this extra thought processing leads to a more developed sense of empathy.

Selecting Literature that Promotes the Development of Empathy Skills

If you hand your five-year old son a copy of Henry James’s classic literary work, Wings of a Dove, chances are that before finishing the first half of a page, he will end up crying out that it is way too boring for him. Young children require a different level of challenge when reading literature than teenagers and adults in order to be sufficiently engaging to them. Here are some suggestions for making your selections based on the age of the reader.

For children within the age range of 4 to 8, I recommend the free guide titled “Developing Empathy Though Children’s Literature.” It has been published by the US government, and you can retrieve it on line at: http://files.eric.ed.gov/fulltext/ED427316.pdf. The authors have done yeomen’s work in selecting a variety of excellent books that tend to be available at local libraries.

It is enormously important to read these books with your kids, and to pause now and then to ask them questions about what is occurring. “How do you think Sally is feeling right now?” is one worthwhile question. “Why do you think she is feeling that way?” is another. So too is, “If you were Sally’s friend, is there something you might do to help her?”

Now, for kids a little older than 8, I have found that good selections are harder to come by. The books for this age range tend to be the simple popular fiction type. I, therefore, wrote a trilogy of coming of age novels to fill in this gap.

The first in the trilogy is titled A Hero Grows In Brooklyn, and although you can buy an inexpensive paperback copy of it, I have made it available to be downloaded for free (For your free download, click HERE). Part of the plot involves a boy named Steve who, at age thirteen, has to move in the middle of the school year because his family has been thrown into poverty. On the first day in his new school, he has to use his dreaded free lunch pass that is provided to students who can’t afford to pay for their lunch. Here’s a little section from that work:

Steve gets in his lunch line. The aroma of chicken soup, peanut butter sandwiches, and fried fish cakes drifts into his nostrils.  He picks out a peanut butter sandwich, a container of milk, and some ice cream.  Then he shows the cashier his free lunch pass. 

Ron DeFelipo, standing right behind Steve, starts to laugh and says to Mysterious Jane, “Look at this! This guy can’t afford to buy himself lunch!  What a joke!”

When Steve hears this, it feels like a knife has been stuck in his gut.  His face becomes hot, he pleads with himself not to have tears well up in his eyes, and he looks down avoiding everyone’s eyes.

Mysterious Jane looks at Steve, then turns to Ron, shoves him, and says, “You have no brains.”

When Steve gets back to his table, his appetite is gone. He picks at his food for a while, thinking he’s not going to be eating again until past six. With sourness spreading in the pit of his stomach, he comes to accept that he isn’t going to get any food down right now, and so he pushes his tray away.

Here we begin to get to know a character who is struggling with the embarrassment of being poor. Meanwhile, another character, Ron seeks to humiliate him. Mysterious Jane, in contrast, displays empathy.

In another type of literature, Ron would be treated as a character that is just one awful guy. Not so in A Hero Grows in Brooklyn. Here we come to see that through the help of the talented social skills of Steve, Ron begins to develop into someone that is far more mature than when we are first introduced to him. The other characters, as well, mature as the story unfolds, and the reader grows with them.

The other two novels in the trilogy take the same characters that we met in the first of the series into high school. More and more mature themes are addressed as they approach their date of graduation.

Together, these novels challenge readers to explore social and emotional issues within a context that teenagers find themselves fully engrossed in.

Interestingly, the feedback I received about these novels indicate that adults enjoy them as much as teenagers. You can learn more about these novels HERE.

For adults, in addition to my own trilogy, I recommend making selections from the list of fiction finalists of the National Book Awards, which, each year, is readily retrievable from a Google search. For those who prefer short stories, O’Henry Award winners are great. Some of these stories were used in the research study published in the journal Science that was mentioned earlier in this post and found to increase empathy. You can find collections of these short stories by doing an internet search using the key words, “short stories, O’Henry Award Winners.

Well, that’s all the time we have for today. Here’s hoping you join us again real soon at From Insults to Respect. Until then, may your life be full of delightful wonder.

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on.  This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional intelligence.  To begin at the very first post you can click HERE.

 

Categories
altruism conflict resolution empathetic empathy

Empathetic: To Be, Or Not To Be?

In an earlier post titled, “Empathy, Kindness, and Maturity,” I heaped praise on empathy.

There I spoke about a dog who had recently passed away, and how my empathy helped the owner through his anguish. Further, I presented arguments that empathy motivates individual behavior that aids in solving communal challenges.

Since writing that post, I learned of a study by Sidney Blatt and his colleagues based on data from the large NIMH Depression Collaboration Project. These researchers found that the most effective practitioners shared the following qualities; being perceived by pateints as more caring, empathetic, and sincere then the less effective practitioners.

So, to me, empathy is a pretty good thing–I mean, what’s not to like?

Well, Paul Bloom, psychologist and Yale professor, recently has argued in a piece titled, “Against Empathy,” that it’s a bad thing—that it makes the world worse. Is he kidding me?

The Case Against Empathy

Dr. Bloom tells us that while we’ve been taught that putting yourself in another’s shoes cultivates compassion, it actually blinds you to the long-term consequences of your actions.

In defending his position, Dr. Bloom tells us about the warm glow that many get when they give to charity.

“So, what they do when they give, is to give to a lot of different charities, and give a little bit of money to each one because for each one they get a little rush–‘Oh, I’m helping the blind babies. Oh, I’m helping the farm workers. Oh, I’m helping the chickens.’ The problem is that when you give a small amount of dollars to a charity, often it doesn’t do much good because the dollars they need to process your donation, in some cases, actually ends up with the charity taking a loss on your donation.” 

In addition to the charity example, Dr. Bloom tells us:

“Empathy’s engagement, being caught up in the suffering of victims, is usually the number one argument in a democratic country for going to war…. If we ever go to war against ISIS, a full blown military war, it will be motivated by our feelings for the suffering of their victims. But that’s just one consideration. Other considerations are, how many people will die in the war? How many other victims will the war create? But our empathy, our selfish moralizing, zooms us in and says, ‘Oh, my God, there are these people who are suffering, let’s bomb the crap out of them; Let’s destroy the whole country to save these people.’ And then people are later surprised that apparently we killed, you know, we killed 50 thousand people. Gosh, who would have known?”

Is Dr. Bloom Right?

It seems to me that the good professor confounds in his argument the experience of empathy with what one chooses to do when experiencing empathy. Yes, in some situations in which we experience empathy we could choose to take actions that in the long run causes more harm then good, but in other situations we act in enormously helpful ways.

When we choose to try to help a person or group for whom we have empathy, this is called altruism if it is not motivated chiefly by self-gain. In natural settings, altruism has been clearly observed in human beings during disasters and the almost universal protection of parents of their offspring.

Consistent with Dr. Bloom’s position, there is some evidence available that indicates that sometimes people will, upon experiencing empathy, act altruistic without much thought to the consequences. For example, in a study carried out by C. H. Fellner and J. R. Marshall, these researchers found that some kidney donors told them that they had silently made up their minds about the “right thing to do” as soon as they were asked to consider whether they would be willing to make the sacrifice to save the life of a member of their family. These donors reported that they were not really very curious about, or interested, in what the doctors were telling them. They appeared to have applied a simple moral decision rule as soon as they realized what the physician was driving at.

This type of evidence is far from conclusive because the donors may have retrospectively distorted their accounts to present themselves in a favorable light. However, a number of other studies (see HERE and HERE) has led me to support the hypothesis that there are indeed times when people do make moral decisions without much careful thought. That said, I believe that in most situations that require some significant physical and material cost (e.g., exertion, time loss) such costs do influence helping decisions (see Black, Weinstein, and Tanur for a review of this research evidence).

I think that Dr. Bloom’s real worthwhile point is not that empathy is bad, but rather, when we experience empathy we should be careful. If our empathy seems to be urging us to be helpful in some way, we would be wise to indeed consider the long term, as well as short term consequences of our actions. This, in truth, is how all of our decisions are best made.

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on. This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their stress management skills and their emotional and social intelligence. To begin at the very first post you can click HERE.

 

 

Categories
conflict resolution Uncategorized

The Creation of The Cool Steve Stories

It was way back in 1972 on a pleasant autumn day.  As I stepped out of the sparkling sunshine into the shadowy confines of the Coney Island Child Psychiatric Clinic, I was greeted by three people who could have been movie actors.  One was a beautiful social worker in her late twenties, with flowing brunette hair; another, a tall, handsome psychologist in his early thirties; and the third, a psychiatrist who looked like he was trying out for a part as Sigmund Freud, with his long, graying beard and pipe.   Initially they were warm and friendly but, within a few minutes, switched to more earnest expressions.  The psychiatrist took charge at this point, informing me that I would be working with eight very troubled male teenagers—two individually, and six in a group.  My first job teaching conflict resolution under the auspices of a real life professional organization had begun.

It was a period of time before the current practice of converting the psychological concerns of all children brought to a psychiatric clinic into a language of illness believed to be due to chemical imbalances.  The prescribing of pills as the main—oftentimes only—action offered was something I had never dreamed of.  Instead, a staff of professionals and several advanced psychology students from Brooklyn College sought to provide empathic emotional support, understand the conflicts the children were experiencing, and guide them toward more mature coping.  I was one of the Brooklyn College students.

Achieving the first two goals proved to be a breeze.  The kids’ hunger for attention made it easy to develop genuinely enjoyable relationships.  And the way the boys spoke and interacted readily revealed volumes on the topic of conflicts with which they struggled on a daily basis.  Guiding the boys toward more mature coping, however, tripped me up.

Counseling boy 1I remember one of my first attempts.  A burly thirteen-year old boy with wild, unkempt hair began to express his anger about a kid at school who had called him a jerk.

“Called you a jerk!?” I replied. “Yikes!  What did you do about it?”

“I shoved him.”

“How’d that work out?”

“I got sent to the principal.”

“Do you like to get sent to the principal?”

“NO!”

“Hmm, if you don’t like it, maybe we can figure out how to respond to a name caller in a better way.”

“If someone puts me down, I ain’t gonna let him get away with it.”

“I can understand that.  Let’s discuss a few ways to deal with name calling that doesn’t let the other guy get away with anything and yet won’t get you sent to the principal’s office.”

“Na.  If that guy calls me a name again, I’m really gonna let him have it!  He better not start with me again!”

“I can see just thinking about this is really making you angry.”

“Yeah, it is!”

“Well, I have good news for you.  I think I can help you to come up with some ways that you can handle name calling that you would respect but won’t get you in trouble.  Wouldn’t that be a good thing?”

“Listen, I don’t wanna talk about this anymore!”

At this point, I realized that, for now, to pursue this any longer would be counterproductive.

Shortly after this, I noticed that the two black kids in the group I was working with were frequently being put down by the four white kids.

 Whites ganging up on blacks

Some words got thrown back and forth that could have made a Brooklyn boy blush.  Well, okay, maybe not a Brooklyn boy, but most people.  Anyway, my efforts to address this were, unfortunately, met with the boys shouting over me as their anger flamed into rage.

“You’re doing just fine,” my supervisor assured me.  “Working with kids requires great patience.”

I would have preferred specific suggestions on how to better teach.  Still, his comments at least temporarily took some pressure off of me.

But as time went on, my patience waned, and I began to have difficulty falling asleep.  In the wee hours of the morning my mind kept going over and over incidents in which my efforts to teach something to the kids ended without success.  And then, during one such night, amidst an experience of what felt like endless tossing and turning and excruciating frustration, suddenly I recalled an incident that happened to me in fifth grade.  Back then I had recently seen the movie, The Pride of the Yankees, with Gary Cooper starring as the New York Yankees’ great baseball player, Lou Gehrig.  Nicknamed “The Iron Horse,” Gehrig had his Hall-of-Fame career cut short at 36 years of age when he was stricken with a fatal disease.  As the film comes to an end, it reenacts Gehrig’s farewell address in front of a packed, tearful crowd at Yankee Stadium.  I’ll never forget his parting words.  “People all say that I’ve had a bad break.  But today…today I consider myself the luckiest man on the face of the earth.”

Shortly after seeing the film, I decided to read a Lou Gehrig biography and learned that his parents were from Germany.  Because I had grown up on war movies that depicted Germans as the vicious enemy, I had, at that time, come to hate Germans.  But, when I began to read Lou Gehrig’s biography, I found my hatred undergoing a dramatic change.  The story tells us that Lou’s parents were from Germany, spoke with a German accent, and this led the kids in his neighborhood to incessantly torment him.

Gehrig as boySomehow, my heart went out to Lou, and from that day on, I came to believe that it wasn’t right to judge a person by their nationality.

Lying in bed recalling having read that biography so many years ago, my mind, at one point, returned to thinking about teaching kids coping skills.   It seemed to me that there was something about that Lou Gehrig story that enabled me to reconsider attitudes that I had firmly held for so long.  Perhaps if I could tell the kids at the clinic stories about a hero who portrayed higher levels of maturity, they might identify with the hero.  I figured that kids like to try out the behaviors of their heroes.  I know I did.  Criticizing the actions of characters in the story would produce less defensiveness than when I had directly criticized the actions of the kids at the clinic.  If I told the stories when the clinic kids weren’t already in a defensive state, maybe they would be open to a real discussion.  Once they had thought the issues through, perhaps then they would be better able to integrate what they had learned into their own lives.

Soon afterwards, each time I saw the kids at the clinic dealing with a different conflict in a way that struck me as immature, a story dealing with the conflict in a more mature way just came to me in some strange, effortless manner.  The hero of the stories, Cool Steve, has many of the attributes that the clinic kids admired.

I made it a point to tell each story at some point in our session when things were relatively calm.  And it turned out that the kids loved them.  When I told the stories to the group of kids I worked with—kids well known for their rambunctiousness—they settled right down and you could hear a pin drop as the tale unfolded.  They discussed them, grappled with the issues, and oftentimes came to agree that Cool Steve had handled the conflict in a way they respected.

An interesting discovery that I made when I was teaching conflict management to graduate students at the University of Minnesota was that the adult students there enjoyed the stories every bit as much as teenagers. And so, with that encouragement, the stories grew and grew so that they now comprise a series of three novels collectively called The Cool Steve Stories that you can learn about HERE.

hero coverLove cover

Readers of this blog know that as I provide lessons on conflict management, I often illustrate the ideas with newspaper comic strips. Although these comics are very helpful for introducing basic ideas, to really learn the subtleties of applying the ideas of conflict management in actual situations it is hard to beat the longer narratives that novels provide.

The first novel in the trilogy is A Hero Grows in Brooklyn.  Most of the action occurs when the main characters are junior high school students.  If it was a movie, it would likely be rated “PG.”  Fights in the Streets, Tears in the Sand, the second novel in the trilogy, deals with some more mature themes.  The main characters are now beginning an urban high school and there is a modest amount of cursing, and some talk about sexual feelings and fantasies.  It would probably be rated “PG13” if it was a movie. Love, Sex and Respect, the final novel in the trilogy, takes the main characters through to their high school graduation. If the book was a movie, it might be rated “R.”

You can learn more about the novels at this blog’s NOVELS page toward the top of this page.  There you will find that the first novel in the series can be downloaded for free on any iPad, Nook, Kindle or computer, or you can order a paperback version HERE.

I encourage my students to check these books out because they provide memorable adventures that are not only fun and exciting, but teach some profound lessons as well.

Have a great week!

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on. This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional and social intelligence. To begin at the very first post you can click HERE.

Categories
Anger management Cardiac Rehabilitation conflict resolution Heart Disease Stress management

Can Stress Skills Save Lives?

Welcome to From Insults to Respect. Regular visitors know that on this blog, we often find suggestions for improving our stress management skills.

The evidence supporting learning these skills includes studies demonstrating that prolonged stress is related to adverse psychological and physical health effects, as well as an increased risk of premature mortality (See Keller, et al., 2012 for a review of this evidence). Other studies indicate that not everyone exposed to high levels of stress become sicker than individuals exposed to less stress. Perhaps this is because the more resilient individuals have learned to respond skillfully.

There is some support for the “more skillful” theory. For example, in the Keller, et al. article, most of the people that these researchers studied believed their stressful experiences could make them ill, and indeed these folks did often experience more illnesses when they faced high chronic stressful experiences. However a resilient subgroup of individuals tended to not support the stress-illness connection. When faced with high stress, they had learned to believe that the physical sensations they experienced with stress was their body’s way to help them to rise to the challenges that they face.

Although this type of evidence encourages some to learn skills that teach us to respond to stress in ways that are related to being resilient, for some, it is not quite sufficient. What more is needed?

The skeptics would like to see studies that first identified people who were having ill effects from too much stress, and then, after learning stress management skills, they ended up having better health outcomes than a randomly assigned control group who were not taught these skills. Without such studies, it can be argued that it is just a coincidence that those who appear to be skillful at dealing with stress happen to be individuals who are also healthier. These skeptics point out that there are already a few randomly controlled studies that have been completed that provided some brief stress-skill training to people experiencing heart problems. The results from these studies turned out to be discouraging.

But now, a new study has come out that has the very characteristics that skeptics have been calling for. The results lend considerable support that those who learn stress skills in a more intensive manner than the earlier studies, do have significantly improved health outcomes.

The Study

Circulation, one of cardiology’s premier journals, published an article on March 21, 2016 titled, “Enhancing Cardiac Rehabilitation With Stress Management Training: A Randomized Clinical Efficacy Trial.” There we find that 151 outpatients with coronary heart disease aged 36- to 84-years were randomized to 12-weeks of comprehensive cardiac rehabilitation (CR) or comprehensive CR combined with stress management training (CR+SMT). A matched sample of CR-eligible patients who did not receive CR or CR+SMT comprised another comparison group. All participants were followed for up to 5.3 years (median = 3.2 years) for clinical events.

Participants who had participated in the CR+SMT group exhibited lower rates of clinical events compared with those who had just participated in the CR program (18% vs. 33%, P = 0.035). The group that did not receive CR or CR+SMT had significantly more clinical cardiac events then the other two groups (47%, P < .001). Patients randomized to CR+SMT not only reduced their stress levels, but also nearly halved adverse cardiovascular events, including heart attacks, strokes, severe angina, revascularization procedures and death.

These findings are pretty impressive. Let’s take a close look at both the CR and the SMT interventions used in this study.

Comprehensive Cardiac Rehabilitation

Patients engaged in aerobic exercise three times a week for 35 minutes. Patients also received education about coronary heart disease, nutritional counseling, and two classes devoted to the role of stress in this disease.

The CR+SMT Program

Patients in CR+SMT received the identical comprehensive CR intervention plus SMT. The SMT program combines education, group support, and cognitive-behavior therapy. The intervention is delivered in 12 weekly one and a half hour sessions in groups of 4 to 8 participants. Strategies for reducing demands are presented including prioritizing, time management, establishing personal values, and avoidance. Participants are encouraged to apply the skills that they have learned to address their own everyday problems.

Subsequent sessions focus on modifying responses to situations that cannot be readily changed. Several sessions are devoted to training in progressive muscle relaxation techniques and the use of visual imagery to reduce stress. Emphasis is placed on the importance of cognitive appraisals in affecting stress responses, with recognition of irrational beliefs and cognitive distortions such as overgeneralization, catastrophizing, and all-or-nothing thinking.

Later sessions focus on the importance of effective communication, including topics of assertiveness and anger management. Instruction in problem solving strategies is also provided. Methods included brief lectures, group discussion, role-playing, and weekly ‘homework’ assignments.

Take Away Message

Hopefully, the above discussion will increase the chances that you will take up the challenge of mastering stress management skills. I can tell you that from my own experience it is possible to transform many old entrenched habits, which typically escalate stressful experiences, to new ones that leave me in a far more comfortable state of mind.

That said, I am concerned that some people will come away from the above discussion being misled. They may find themselves thinking that all they have to do is to get a list of the various stress management skills, and once they know them, they will be all set to begin to be far less at risk of becoming ill. They may think, for instance, that now that they know that it is better not to believe that challenging stressful experiences will lead them to be sick, they’ll just stop believing that. But, just cognitively changing your attitude to the more health promoting attitude is not enough to convince your body of this.

Consider an analogous situation. There are many studies that involve people who are terrified of harmless snakes that appear in their gardens. These people, when they first come into a treatment program to help with this, first learn that the snakes they come in contact with are indeed harmless. snakeMany soon become cognitively convinced of this, and yet the next time they come in contact with such a snake their bodies still become as stressed as ever. Such individuals, with guided practice, and a little patience, do learn to become comfortable when they see nonpoisonous snakes.

Similarly, to learn to act wisely when you are in other stress arousing situations, it takes some additional steps beyond just coming to know cognitively what they are. It takes practice over an extended period of time in a supportive setting.

Unfortunately, the stress management program described in the study published in Circulation, is not typically included as part of a cardiac rehabilitation program picked up by insurance carriers. Therefore, if such patients want to participate in a similar program described in the above study, they will have to be willing to pay the cost, assuming that they can find in their area someone with the expertise to teach them.

I hasten to also add that I believe it is a mistake to think that people should wait until their first heart attack before learning these skills. It’s no fun having a heart attack, and it makes sense to learn skills that may very well decrease the chances of having one.

So, for those who can not afford the financial burden of accessing such a program, or can not find such a program in their area, what can they do? Fortunately, you can dramatically improve your stress management skills without costing you a dime. That is what this blog is all about.

At the bottom of this post is a set of instructions for going to the first blog post, and working your way through the program at your own pace. Moreover, I have written three novels that further reinforce the skills by providing a narrative of some charming characters utilizing the skills in some pretty challenging circumstances. The first of these novels, A Hero Grows in Brooklyn, can be downloaded for free HERE.

There is great value of going through this entire free program with a few other people who can support one another along the way. Preferably, a group of about 4 to 6 people can meet somewhere weekly for about an hour and a half.

I suggest the following format for such groups. Everyone in the group would come prepared having read the post that will be discussed for the week. After 5 minutes of greeting each other, take twenty minutes to have a group meditation. A simple form of meditation is described HERE. Then, each person  in the group is to describe in about 2 minutes how the the post that they read for this session can be connected in some way to their own lives.

When discussing particularly sensitive material that might embarrass either someone in the group or someone else if it ever was revealed, fake names are used. Moreover, the scenarios that are discussed are presented as something that may happen in the future.

For example, let’s say I had a nasty argument with my wife a few days ago. I want to get some feedback from group members about how this can be handled if a similar set of circumstances should arise. I would describe the scenario to the group like this: “Let’s say there is this couple, Ralph and Alice. Sometime in the future, this couple has a nasty argument….”

Now, of course the group members might guess that you are Ralph, but they would not be sure. After all, it is perfectly possible that you might be discussing someone else that you care about and you wish to offer him or her some guidance. Or you might want to prepare yourself if something similar did occur in the future. So by making up fake names to discuss various scenarios you want to discuss, it at least provides some privacy.

In most of the posts, there is a description of how you can handle a particularly stressful experience, such as someone criticizing you, or someone doing something else that is making you angry. Each member of the group would role-play one of the scenarios described in the post under discussion. After each role-play, group members would share their reactions. The group would then end with everyone taking a turn sharing something that they are looking forward to in the upcoming week.

Now, to form this group, if you can identify individuals you know who wish to participate, that’s great. If, however, you have trouble identifying at least 4 people to join the group, consider setting something up using one of the social networking groups such as meetup.com.

These groups can be lots of fun, and they may just save your life.

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on. This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their stress management skills and their emotional and social intelligence. To begin at the very first post you can click HERE.

 

 

 

Categories
child discipline conflict resolution parenting William James

William James on Child Discipline

William James (1842-1910) became one of the leading thinkers of his day, and through his writings he remains one of the most influential psychologists and philosophers the United States has ever produced. There is a certain wisdom and kindness that runs through his work that I particularly admire. So, in an earlier post when I wanted to come up with ideas on how parents can best teach their children how to respectfully deal with criticism, I naturally turned to him. In that post (see HERE) I mentioned a few of his ideas. For example, I explained how he advocated dealing with a child that has a “balky will.”

Dealing with the Balky Will Child

teaching-children-picture-1William James explained that certain children, if they do not succeed immediately in doing something just right and are then criticized, flare up in anger and refuse to cooperate. Such children are oftentimes treated as sinful and are punished; or else the parent pits his or her will against the child’s will.

John Wesley

John Wesley

William James

William James

At such times some have argued that children should be forced to do as they are told, even if one has to whip them ten times running. “Break its will, in order that his soul may live!” exclaimed John Wesley, an eighteenth century theologian.  But William James disagreed.  “Such will breaking is always a scene with a great deal of nervous wear and tear on both sides, a bad state of feeling left behind it, and the victory not always with the would-be will breaker.”

When a situation of this kind occurs, and the child is all tense and excited, James believed that it is best to drop the subject for awhile.  Direct the child’s mind to something else, and then, a little later on, bring it up again. As likely as not, the child will go over it now without any difficulty.

horse-whisper“It is in no other way that we overcome balkiness in a horse,” said James.  “We divert his attention, do something to his nose or ear, lead him around in a circle, and thus get him over a place where flogging would only have made him more invincible.”

I personally have tried this approach many times when my wife, Andrea, and I were raising our two sons. It worked beautifully. So, whenever I taught a course called “How to Discipline Your Children and Have Them Still Like You,” I would offer it as one of my suggestions. Interestingly, some parents felt very uncomfortable with this. They would say something like,

“If you let your kids get away with doing wrong, you will end up reinforcing their balky behavior. The children will come to think they have won, and begin to think that to get out of behaving appropriately, they just have to throw a tantrum.”

child-dicipline-3Well, it just so happens that if you use the William James approach consistently, you really don’t reinforce balkiness because children soon realize that they have not won. They simply come to the understanding that “dropping the subject” does not mean that anyone has won. Instead, they soon connect the “dropping the subject” fact with the “bringing the topic up again later” fact. Dropping the subject, comes to mean their parents will be returning to the subject after they and their parents have some time to calm down and think about the issues in a more calm state.

Children typically are excellent observers of their parents’ routines, so in this type of situation there really is no need to say anything. However, for parents who are particularly anxious about reinforcing their child’s balky behavior if they were to just drop the subject, they can simply add a few simple words to this technique. Thus, when they decide to drop the subject, they might say something like, “Let’s take a little time out and we’ll discuss this more later.”

If this is shouted, rather than said in a pleasant tone, some children will have an added motivation to resist changing the attitude they initially took. So, if you find you can’t really control your tone, perhaps keeping silent makes the best sense.

Okay, so dealing with the “balky will” is one suggestion derived from my reading of William James. Let’s move on to a related approach.

Teach Kids to Choose to Act Rightfully Because It Leads to Something Good, Rather Than Because It Avoids Something Bad

William James tells us that anything people can avoid under the notion that it is bad they may also avoid under the notion that something is good. Those of us who act under the negative notion, was viewed by the philosopher Baruch Spinoza, as slaves. Those of us who act under the notion of good are free.

With this in mind, William James, in a lecture to teachers, said:

discipline-4See to it now, I beg you, that you make freemen of your pupils by habituating them to act, whenever possible, under the notion of a good. Get them habitually to tell the truth, not so much through showing them the wickedness of lying as by arousing their enthusiasm for honor and veracity. Wean them from their native cruelty by imparting to them some of your own positive sympathy with an animal’s inner springs of joy. And, in the lessons which you may be legally obliged to conduct upon the bad effects of alcohol, lay less stress than the books on the drunkard’s stomach, kidneys, nerves, and social miseries, and more on the blessings of having an organism kept in lifelong possession of its full youthful elasticity by a sweet, sound blood, to which stimulants and narcotics are unknown, and to which the morning sun and air and dew comes as sufficiently powerful intoxicants. 

scales-of-justiceThe general idea here is that in the arena of the moral life, whenever a positive ideal is aroused, it is as if the whole scale of values change its equilibrium. As James makes this point, he declares that at such times, “The force of old temptations vanishes, and what a moment ago was impossible is now not only possible, but easy.”

To this end, James liked to tell stories of people illustrating the ideals he most valued. Abraham Lincoln was one of his favorites because the former president “accomplished results under the most intricate possible conditions.”

Using this idea, I have created a series of novels designed to present a hero that generally acts for the good, although he makes his share of mistakes along the way. The first of these novels, A Hero Grows in Brooklyn, is suitable for children as young as 7 or 8 if read together with their parents. This type of reading provides parents a great opportunity to pleasantly discuss a number of issues well before something awful suddenly springs up.

a-hero-grows-pictureMiddle school students can read A Hero Grows in Brooklyn on their own, and it can be downloaded on a computer or any of the popular electronic readers for free HERE. The other novels are more suitable for high school students and mature readers because sexual feelings begin to be explored.

Interestingly, I originally wrote the novels to encourage youth to think more deeply about certain issues before they became embroiled in situations they had not given deep thought to. However, when I taught graduate courses at the University of Minnesota I learned that when I told these same stories to my students, they loved them just as much as my original target audience. So, I encourage anyone who is interested in these ideas to see what the novels have to offer.

In closing today’s From Insults to Respect post, let me add one more point. Sometimes we parents have kids who don’t seem to be learning what we want to teach them as quickly as we would like. Frustration begins to mount. At such time, I recommend meditating on the following William James quote:

patience-is-a-virtue“Be patient, then, and sympathetic with the type of mind that cuts a poor figure in examinations. It may, in the long examination which life sets us, come out in the end in better shape than the glib and ready reproducer, its passions being deeper, its purposes more worthy, its combining powers less commonplace, and its total mental output consequently more important.” 

Have a great week, and I hope you’ll soon join us once again,

Jeff 

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Some people will enjoy reading this blog by beginning with the first post and then moving forward to the next more recent one; then to the next one; and so on.  This permits readers to catch up on some ideas that were presented earlier and to move through all of the ideas in a systematic fashion to develop their emotional intelligence.  To begin at the very first post you can click HERE.