A Guide To Anger And Conflict Resolution
As far back as I can remember, the first time I called myself a coward was when I was in fourth grade. The teacher gave the class an assignment requiring each student to get up in front of the class and give a speech about a book we had read. We were allowed to use some cue cards but were not permitted to read the…
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Leonard Pitts, Jr. is a columnist, author of three novels and winner of numerous awards including the 2004 Pulitzer Prize for commentary. When I heard that he was speaking at Flagler College, having enjoyed reading his insightful column for many years, I eagerly went to see him. Mr. Pitts’s formal presentation was well received. Then, he began to take questions from the audience. His responses to each…
Read MoreIn the above For Better or For Worse comic, we can see that a little interference with what Mom wants to be doing might not upset her to any great extent, but there may come a point when enough is enough and suddenly there is a kind of explosion. Even a little before the point of the explosion, some acts that normally wouldn’t be much…
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When I first started to teach a graduate course at the University of Minnesota on conflict resolution, from time to time a student would ask me to compare what I was teaching to assertiveness training. “From what I know about assertiveness training,” I explained, “it teaches a very narrow skill that can be helpful at times, particularly for very shy people. But it doesn’t adequately…
Read MoreWhen you first learned to ride a bicycle, it probably helped that someone told you some basic ideas. Perhaps your big brother explained to you that when you want to go forward on a bike, you must push down with your foot on the pedal that is highest. When you do that you will see the other pedal start to rise up. When the other…
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My goal in writing this weekly blog is to encourage readers to make some changes that can lead to improvements in the quality of their relationships. But some people have no patience for this line of thought. Below is a slightly edited version of a discussion that illustrates this view. Names have been changed for privacy considerations. The Discussion Ed: I do not understand why…
Read More“How’d things work out between Blondie and you?” you ask in a concerned voice upon running into your friend, Dagwood. “Did you manage to resolve your conflict?” “Yeah, um…well, I’m kinda not sure,” he replies. When it comes to whether or not a conflict has been resolved, sometimes people feel confused, or they end up engaging in needless arguments about this. Today we spend some…
Read MoreOn this blog, I have often discussed various reasons why someone might throw insults at you, and, depending on the reason, how to maturely deal with these challenging experiences (see for example, “Insults: A Comic Strip Guide“). If John is throwing an insult at you because he is in a bad mood, just asking in a concern manner, “Is everything OK, John, you sound like…
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In earlier posts on this blog I have advocated that it can be helpful to become familiar with five levels of maturity for responding to negative criticism and five levels of maturity for providing negative criticism (see for example Providing Negative Criticism: Five Levels of Maturity). In those posts, I have contended that when responding or providing negative criticism the use of insults tends to…
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Last week I provided readers a post on positive criticism—that is, criticism that points out what we like about someone’s actions, possessions, or appearance. There, I explained that I think that just as there are immature and mature ways to provide negative criticism (see PROVIDING NEGATIVE CRITICISM: FIVE LEVELS OF MATURITY), there are immature and mature ways to provide positive criticism. When it comes to providing…
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