A Guide To Anger And Conflict Resolution
“What’s happening, Josh?” asks Bob. “Well, I decided to ask Julie out on a date. Oh, how I’m hoping she’ll say yes! My mind keeps going over and over what I should say when I ask her.” Two hours later. “Hi Bob. I just got off the phone with Julie. She said yes! We’re going out on Saturday. I’m so happy!” “Nice!” Bob replies. “You…
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If you have been following this blog, you know that from time to time I have been discussing insults and criticism. In earlier posts, we looked at situations in which people end up feeling insulted because someone provided negative criticism. I have argued that rather than to feel insulted, it is possible to learn to welcome criticism, as well as words that might come off…
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Over the past year, followers of this blog have been learning how to skillfully deal with criticism. Some of the lessons focused on the four levels of maturity for responding to criticism (see HERE). Throughout these lessons we looked at the various reasons why some responses are viewed as more mature than others. I also noted that because people often get defensive when criticized, it…
Read MoreIn last week’s post I began to discuss some forms of implied criticism. In this Dilbert comic that we first looked at in last week’s post, we see that complimenting someone in front of another person can lead to an experience that feels like a subtle form of negative criticism. Learning to recognize not only the most obvious types of negative criticism, but the more…
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“Judy, it’s so nice to see you,” I say as she comes into my office and sits down on my couch. “I’ve been reading your blog again, Dr Rubin. It’s filled with a bunch of hogwash.” “Hmmm, it sounds like there are some ideas in it that you don’t care for.” “I read last night two of your blog posts–Is Criticism Bad and Criticism and Wisdom. …
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In my previous post, I offered some suggestions for dealing with criticism. There, I mentioned that in difficult situations I have found it helpful before providing criticism to pause. Because people want to be liked and to be free to make their own decisions, during my pause I think about how to minimize any perceived threat to these two desires. To practice this skill, I…
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In a recent post (Dealing with Criticism by Digging Deeper) I discussed some difficult situations that may occur when we deal with criticism. There, I mentioned that in these types of situations, it can be helpful to do our best to describe what the criticizer’s most obvious desire is for providing the criticism and then to look to see if there are any other desires…
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“I’ve been reading your blog posts, Dr. Rubin,” Judy says sounding annoyed. “You are making everything sound way too complicated.” “I’m pleased that you’ve been checking it out,” I reply. “I’d love to hear more about your reactions.” “Well, yesterday I went over to pick up my friend, Sue, to go to a party. She was wearing an outfit that was almost identical to mine. So I…
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A few weeks ago I published a post titled CONFLICTS WITH OURSELVES: LESSONS FROM CHARLIE BROWN. Today, let’s quickly review the ideas presented there, and then move on to discuss a few more. Review When one person has a conflict with another person, we call this an interpersonal conflict. An intrapersonal conflict occurs when a person has a conflict with himself or herself. When we…
Read MoreWhy would someone fling insults at you? For the past few weeks we have discussed eight different reasons and how to deal with each one (see INSULTS: A COMIC STRIP LOVER’S GUIDE). Sometimes when people attempt to insult you, they are being clumsy at letting you know they have a conflict with you. Here, it looks like Lt. Fuzz insults Sarge because he has a…
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