A Guide To Anger And Conflict Resolution
Dealing with the frustration that goes along with challenging conflicts has some similarities to sailors dealing with stormy seas—it is best to utilize a well-rehearsed plan. For dealing with conflicts, one such plan begins with thinking of the word “DIG.” With a little practice, we can use this word to remind us of a simple way to summarize the conflict even in the midst of…
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Recently, I wrote a post titled, “Responding to Criticism by Crying: Is it a Sign of Immaturity?” In that post I explained that I had, in earlier posts, put forth a model of how to respond maturely to criticism. To help readers to rate their own skill level, and that of others, I had outlined five levels of maturity. Level 1 was viewed as the most immature level, level 2…
Read MoreA conflict exists whenever the following three conditions exist: Party A desires an act will occur. Party A perceives that another party is likely to act in a manner that interferes with the desire. Party A perceives that the other party would be guilty of doing something wrong if he or she carries out the interfering act. On this blog, when we think about describing…
Read MoreOne day Beetle Bailey and Sarge have a conflict: As you can see, eventually the conflict is resolved. But a few days later, the two have another conflict. Again and again other conflicts spring up between these same two individuals. These recurring conflicts come about with a distinctly higher frequency than usual for two people in the types of situations in which they live and…
Read More“Great anger and violence can never build a nation. We are striving to proceed in a manner and towards a result, which will ensure that all our people, both black and white, emerge as victors.” (From Nelson Mandela’s speech to European Parliament, 1990.) As I write this post, we are in the middle of South Africa’s 10-day mourning period for Nelson Mandela. Although I myself have…
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If you have been following this blog, you know that I have often discussed different ways to respond to insults. For example, some people respond to negative criticism that is designed to be constructive as if it was an insult. They then become angry, defensive and end up storming away. In a post titled CRITICISM AND WISDOM, I encouraged people who respond in this way…
Read MoreFor the past few weeks I have been discussing personal power. Power is the skill to achieve your desires. To help people to come up with plans to achieve their desires, we have been constructing a list, in alphabetical order, of sources of power. We are calling this list the ABCs of Power. So far, the list looks like this: THE ABCs OF POWER A=Advancing…
Read MoreOn this blog, for the past three weeks I have been discussing the nature of personal power. I’ve also been constructing a list, in alphabetical order, of the main sources of power. So far, the list looks like this: THE ABCs OF POWER A=Advancing Skill (see The ABCs of Power: The letter “A”) B=Breaking Down a Conflict into its Three Conditions: Desire, Interference and Guilt…
Read MoreIn my last blog post, THE ABCs OF POWER: THE LETTER “A” I presented some ideas about the nature of power. The key points are: 1. power consists of our skills to achieve our desires 2. when we feel confident that we can achieve our desires, generally speaking, we feel less defensive when someone throws insults at us 3. to better handle name calling, insults…
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When we describe a conflict it is useful to avoid insults and relate it to something that will occur in the future. Old Abe Lincoln was a master at this. Before illustrating this with Lincoln’s Gettysburg Address, let’s take a few moments to review this idea with one of our favorite comics. Bumstead Gets Into Trouble Please consider the following comic. Now, let’s pretend we…
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